Engaging Employees to Learn as Part of Your Customer Experience Strategy
Litmos
DECEMBER 19, 2018
The best customer experiences are outcomes of the best employee experiences. So the best employee experiences demand accessible, relevant and personalized learning. Learners today are demanding better education in less time, with minimal effort and with curated learning paths. How can leaders use learning to improve customer experience? Learners might not get excited about “how to enter customer information.” Or maybe I had forgotten to learn??)
Let's personalize your content