How to Make People Love Your eLearning

ThinkingKap Solutions

So, using a professional can actually bring more value than recruiting Susie from from Customer Service, just because she sounds good over the phone. This took a social, pen-and-paper activity and translated the spirit of it into a keyboard-and-mouse (or touchscreen) activity. For example, we created a course on a company’s information firewall. For example, robust Customer Service training could consist of simulating the actual job.

How to Make People Love Your eLearning

ThinkingKap Solutions

So, using a professional can actually bring more value than recruiting Susie from Customer Service, just because she sounds good over the phone. This took a social, pen-and-paper activity and translated the spirit of it into a keyboard-and-mouse (or touchscreen) activity. For example, we created a course on a company’s information firewall. In addition to content explaining the firewall and the intricacies involved, it had tons of specific scenario questions.