Remove Customer Service Remove Format Remove Ratio Remove Video Format
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Interview: Sheryl Plouffe – Use of Video in Learning and Development

Petra Mayer

So interpersonal, you know, communications or team communications is another way in which we could utilize video, then there’s social proof, right? So that could be through testimonials and gathering that in video format, and packaging that up. And ideally, you get to a point where you’re utilizing both formats.

Video 52
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Guest Blogger, Bryan Jones of eLearningArt.com – How to Repurpose Content in under 1 hour

Learningtogo

So let’s start creating multiple formats of a single piece of content! Take an email like this and send it out to your 10 experts: Hi [INSERT NAME], I’m working on a quick lesson to help [new customer service reps] do their job better. What’s your #1 tip for [ACME customer service reps] to [handle an angry customer]?

Content 127
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How to Repurpose Content in under 1 hour

eLearningArt

So let’s start creating multiple formats of a single piece of content! Take an email like this and send it out to your 10 experts: Hi [INSERT NAME], I’m working on a quick lesson to help [new customer service reps] do their job better. What’s your #1 tip for [ACME customer service reps] to [handle an angry customer]?

Content 40