Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

CourseArc

JANUARY 10, 2017

First, it’s important to realize that including video content in your courses is a matter of solving two problems: Where is your video being hosted? The hosting question may seem simple: just upload to YouTube, right? Good customer service. It is a FREE service. Okay, So Where Do I Start? Well, not always.

Hosting 100

Hosting Video Tools YouTube 100

LearnDash

MAY 6, 2021

Choose reliable hosting. What’s the most important thing to look for in a good web host? Customer service? Hosting plays a major part in online security. Vulnerabilities in your hosting environment are especially concerning, because they are at the highest level of access. Shared, VPS, or dedicated hosting?

Security 344

Security Website Firewalls Course 344

Paradiso

OCTOBER 24, 2023

It ensures that agents are well-prepared to deliver the service your customers expect. Call center training software empowers companies to develop and provide essential training to their customer-facing employees. Paradiso LMS boasts a top-notch authoring tool , enabling you to create engaging customer service training programs.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Learning Pool

JUNE 28, 2022

Learning Pool, the global elearning solutions provider, is thrilled to have partnered with Money and Pensions Service to develop a blended learning strategy by delivering the online elements of its money guidance training. . About the Money and Pensions Service? . together legacy services ? MoneyHelper, which ? 0800 138 7777.

Blended Learning 79

Blended Learning Streaming Blended Services 79

Learning Pool

MARCH 17, 2022

Learning Pool, a leading global provider of elearning solutions, has partnered with Capita Government Services, providing its award-winning Stream Learning Suite to facilitate the rollout of digital learning to an audience of 4,500 learners. .

Streaming 86

Streaming Suite Virtual Classroom Services 86

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The program was hosted on a modern learning management system.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Docebo

JULY 27, 2016

In this article, I’ll share 7 tips for hosting a comprehensive online training boot camp that produces maximum results. How To Host An Online Training Boot Camp In Your Organization. Here are 7 tips to help you plan and host a successful online training boot camp for your organization. Conduct Pre-assessments and Surveys.

Hosting 0

Hosting Tips Online Docebo 0

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. Recently, we hosted a webinar on? Managers must determine how much time their sales representatives spend selling their products or services and assist in measuring sales success in terms of efficiency.

Behavior 221

Behavior Sales Metrics Oracle 221

LearnDash

AUGUST 10, 2021

Users who switched from other LMSs: We’ve spent a lot of time on our blog making the case for using a self-hosted WordPress site rather than a hosted LMS that will lash you to a limited system with steep usage fees. I had been using a hosted LMS, but grew frustrated with the artificial limitations imposed on me by its design.

Emergent 261

Emergent Hosting Write Blog Quiz 261

Learning Pool

SEPTEMBER 14, 2020

It’s continued to evolve as technology, digitization and SaaS (Sales as a Service) have been developed over the years. But what are the real advantages of having a cloud-based service? This isn’t an exhaustive list but let’s explore how cloud-based services can help improve some of these challenges. Why is it important?

Services 75

Services Benefits Metrics Agile 75

TalentLMS

JANUARY 28, 2022

When you provide helpful service, offer useful content, and publicly promote causes you care about, people will take notice. They’ll associate your company with values and services that are important to them. Customer stickiness, i.e. customers who return to your product or service, results in higher revenues.

Custom 98

Custom Customer Service Trust Sales 98

eLearning Brothers

APRIL 10, 2017

Last week, eLearning Brother’s Executive Director of Custom Services , Bill West, hosted Richard Lowenthal of The Game Agency in a webinar discussing the benefits of games in eLearning. Eight seconds: That’s the time you have to grab an employee’s attention. Five minutes: That’s how long you can hold it.

Attention 0

Attention Games eLearning Customer Service 0

Kitaboo

MARCH 19, 2024

How to Choose the Right DRM Software When Creating DRM-Protected eBooks Determine the Type of Content to Protect Determine the Level of Protection Required Identify the Audience and User Experience Self-Hosted or Cloud-Based DRM Solutions Budget Considerations Inclusion of Dynamic Features III.

eBook 52

eBook Software Authoring Tools Compliance Training 52

BrainCert

JUNE 5, 2023

From compatibility and usability to cost and services, we'll explore essential factors to look for in an e-learning platform. Educators and business owners need to think about the user experience, platform features and benefits, mobile usability, security measures, course libraries, support services, and pricing.

Virtual Classroom 52

Virtual Classroom Platform Association LMS Association Learning Management System 52

BrainCert

JULY 24, 2023

For retail companies looking to optimize employee training and development, an effective LMS can offer a range of benefits that can improve employee productivity, knowledge retention, customer service levels, and more. It is crucial for retailers to have their staff up-to-date on product knowledge and customer service skills.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Compliance Training 52

Academy of Mine

DECEMBER 28, 2020

There are three main paths you can take when you’re looking to develop an eLearning platform for your content: aggregator sites, semi-custom websites , and totally custom builds. First, there are aggregate sites like Skillshare and Udemy which host a huge number of classes on any number of subjects.

Custom eLearning Development 105

Custom eLearning Development eLearning Developer Cost LMS 105

ReadyTech

SEPTEMBER 17, 2022

SaaS, however, is a service model, which means you don’t need to worry about any of those things. Your data is hosted on the provider’s servers, making it highly secure. Many SaaS providers offer their services on a fully managed platform, which means they take care of the entire infrastructure and hosting.

Business 52

Business Hosting Software Server 52

Learning Pool

NOVEMBER 28, 2022

It is fully hosted and supported to deliver outstanding learning, easy compliance, and clear reporting. Each year, it recognizes outstanding Learning Management Systems, putting together a list of the top content providers and how they systematically implement and manage eLearning.

LMS 92

LMS Learning Management System Blended Learning Diversity Training 92

Ed App

JULY 28, 2022

Call center training software are powerful tools that empower your customer service representatives to hone their communication, listening, and problem-solving skills. With these online platforms, you can also give them easy access to vital training materials like dialogue simulations and customer service training courses.

Authoring Tools 40

Authoring Tools Software Compliance Training Simulations 40

Learning Pool

MARCH 7, 2022

And in a platinum company, everyone – from the CEO to a customer services apprentice – knows they have a part to play in the company doing well, and is always looking for ways to improve. This award confirms that policies and practices aimed at supporting people are embedded in every corner of Learning Pool. About Learning Pool.

Brandon Hall 52

Brandon Hall Customer Service Performance Support Suite 52

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Boosting Product Adoption : A thorough understanding of the product by sales and customer-facing teams is crucial for increasing product adoption and sales.

Knowledge 52

Knowledge Productivity Product Program 52

TalentLMS

AUGUST 22, 2023

From onboarding courses to training on your products or services to development opportunities. And, as reported to job services company Comparably, it’s a big draw for incoming talent. Using your LMS for customer acquisition Lionatos calls customer training “an underrated secret weapon.

LMS 52

LMS Market Authoring Tools Compliance Training 52

Hurix Digital

DECEMBER 14, 2022

Optimum utilization of ecommerce services can help online marketers streamline their operations, conduct business more efficiently, and ultimately improve their profitability. Ecommerce solutions are products and services designed to help online marketers successfully conduct business across the internet. . Shopping Cart Solutions.

Solution 52

Solution Sales Effectiveness Website 52

Learning Pool

AUGUST 4, 2021

With it, the company will create and host a number of courses, supported by resources, videos and webinars, targeted at coaches, officials, players, volunteers and clubs as a whole. . We have a fresh approach to partnering with our customers; one that makes a real difference with a 98% client recommendation rate. .

Blended Learning 98

Blended Learning Association Learning Management System Adoption Adopt 98

Learning Pool

MAY 22, 2020

Because he has scored 100% and has the job role ‘Zen Master of Customer Service’ we won’t send him the basic customer service training, he will be sent the advanced customer service assessment to take straight away. As part of his onboarding, he’s completed his Talking Calmly training.

Customer Service 98

Customer Service Score Micro-Learning Internet 98

Learning Pool

MARCH 22, 2022

Each year, eLearning Industry recognizes outstanding content development and Learning Pool has been particularly commended for its exceptional commitment to providing leading-edge eLearning content development services. “We’re

LMS 91

LMS Learning Management System Gamification System 91

Roundtable Learning

FEBRUARY 20, 2020

Luckily for these companies, AR and VR technologies can cover a host of training scenarios, from training on job-specific hard skills to helping employees develop soft skills, immersive reality (AR and VR) can almost do it all. Customer Service Training. Read More: AR/VR: What’s the difference for learning?

Augmented Reality 101

Augmented Reality Training Train Customer Service 101

Learning Pool

MARCH 15, 2021

Originally hosted on Learning Pool’s Stream LXP, the ARC Academy is an online addiction recovery learning platform. We have a fresh approach to partnering with our customers; one that makes a real difference with a 98% client recommendation rate. . million learners around the world. It’s not all about the awards though.

LMS 119

LMS Brandon Hall Organization Performance Support 119

Paradiso Solutions

JULY 11, 2021

Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Providing product knowledge online training to the sales and service staff is one roadblock that many managers face. contact-form-7].

Productivity 98

Productivity Product Custom Virtual Classroom 98

Kitaboo

FEBRUARY 27, 2024

Read and understand the terms of service, including contract duration. Evaluate the quality of customer service and support provided. KITABOO KITABOO ’ s eCommerce engine helps publishers host, manage & sell their eBooks. Lulu does not provide automated formatting services.

eBook 52

eBook Guide Virtual Classroom White Label 52

Learning Pool

MARCH 18, 2021

Each year, eLearning Industry recognises outstanding content development and Learning Pool has been particularly commended for its exceptional commitment to providing leading-edge eLearning content development services. “We’re And achieved a double Gold win in the Sales and Customer Service program at the Stevie Awards 2021. .

LMS 98

LMS Gamification Brandon Hall Learning Management System 98

Creativ Technologies

SEPTEMBER 6, 2021

The customers were not willing to go to stores anymore due to the fear of the disease. Instead, the customer service staff was facing problems due to such a heavy rush of customers online. Increasing demand and technically proficient customers. They don’t have time to answer customer queries on various platforms.

Business 52

Business Server Customer Service Training 52

eLearning Brothers

JULY 12, 2018

Bill West, Executive Director of Custom Services here at eLearning Brothers, and Dr. Michael Allen, the Founder and CEO of Allen Interactions, discussed these new instructional techniques, and some ideas to increase the quality and effectiveness of eLearning. Watch webinar. Watch webinar.

Write Blog 90

Write Blog Customer Service Articulate Director 90

Enyota Learning

JUNE 7, 2018

In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service.

Customer Service 74

Customer Service Services Custom Mobile 74

Learning Pool

SEPTEMBER 4, 2020

Moving a few hundred yards to the centre of the Innovation District will mean that we continue to afford easy access for both staff and customers whilst adding new facilities for hosting Learning & Development showcases and networking events in the heart of the city. We hope to see you there – either online or in-person!

Innovation 76

Innovation Teams Blended Learning Hosting 76

Degreed

FEBRUARY 4, 2019

This starts with ensuring that we hire individuals with a passion for service. For example, I personally interview every candidate for roles on the client experience team to ensure – without exception – my team is focused on service. In our survey results this year, customers said thank you. We want more.

Customer Service 12

Customer Service Services Custom Create 12