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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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A Day in the Life of an L&D Specialist

Thinkdom

The L&D Specialist, tasked with pinpointing training necessities within an organization, collaborates with Human Resources and department heads to craft and execute employee development, and training initiatives. Through their efforts, employees are equipped to excel, propelling the business toward industry leadership.

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Customer service success for Learning Pool with double Gold Stevie Awards win

Learning Pool

Derry-based Learning Pool is delighted to have scooped a double Gold Award at the international Stevie Awards for Sales and Customer Service. The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals.

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Future-proofing skills in the technology industry

Learning Pool

The technology sector is the force behind a fourth industrial revolution and is valued in the trillions of dollars. Yet for all the attention paid to revolutionary software and hardware, it is people who are driving the technology industry. The post Future-proofing skills in the technology industry appeared first on Learning Pool.

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Will AI Disrupt L&D Teams?

Infopro Learning

The rapidly changing nature of industries, the demand for remote and continuous learning, and the digitalization of work processes have left L&D professionals grappling with the need for innovation and adaptation. However, the contemporary workplace presents L&D teams with unique challenges. The post Will AI Disrupt L&D Teams?

Teams 221
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10 Localization Services Companies For Scaling Your Business Globally

Hurix Digital

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience. Do you want to make your company global?

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Outsourcing Custom E-Learning Development To Maximize ROI

Cognigix

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. Every industry and department should provide optimum relevant training and development for employees. Final Thoughts.