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Conversational AI for customer service: a complete guide

Play.ht

Ever since I started working in AI, I’ve seen firsthand how conversational AI for customer service technology can transform the way we interact with customers. It’s fascinating to see how these tools are not just changing, but significantly improving the customer experience across various sectors.

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10 Localization Services Companies For Scaling Your Business Globally

Hurix Digital

Do you want to tap into new opportunities and grow your customer base? If yes, then you need to localize your products, services, and content. Translation and localization services mean the process of adapting them to the language, culture, and preferences of your target audience.

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In the world of contact centers—customer services rules all

Axonify

Customer service is important to most businesses but when you work for a telecom company?—?it As a first step, BT decided to conduct a survey to find out what its customers wanted. The results uncovered two important facts: Customers wanted to speak to contact centers located in the UK (rather than overseas).

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Top 3 ways an intelligent learning platform helps you implement your best customer service training ideas

Matrix

Good customer service is key to a successful business. Happy customers equal profit whether you work in retail, tourism, or web development. However, offering an excellent product or service is not enough to ensure customer satisfaction. The undeniable importance of stellar customer service.

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AI and Localization: 7 Ways AI Can Boost Your Localization Strategy

Hurix Digital

In the current landscape, AI and localization have become essential allies for businesses aiming to navigate diverse cultural landscapes. Utilizing the power of AI in localization strategies not only streamlines processes but also enhances market penetration and cultural adaptation. Here’s how: 1.

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Choosing the Right eLearning Content Development Service Provider

Hurix Digital

Here is all you need to know about choosing one whose services and capabilities align perfectly with your training objectives. . Also Read: 7 Factors to Consider for Large Scale eLearning Content Localization. Related Read: How to Find the Best Custom eLearning Services Provider. Identify the Necessary Skill Sets.

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Customer Service Mediocrity – Part II – Who’s Getting It Right

Jigsaw Interactive

Customer service might look different between industries depending on the nature of goods and services they offer. Some customer service values are universal. We’ll look at this by comparing and contrasting three highly-rated customer service US companies with three who have received among the poorest ratings.