Ed App

JULY 29, 2022

Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.

Customer Service 40

Customer Service Coaching Services Authoring Tools 40

eLearning Brothers

JUNE 2, 2017

For most businesses, one could argue that their mission is to serve those that patronize their products and services. If that is the case, such businesses ought to make customers and clients their top priority. If you need to teach your team the value of customer service, check out a live demo of this course and download today.

Customer Service 114

Customer Service Courseware Services Custom 114

Ed App

MAY 3, 2022

Using tools to improve retail customer service is essential to help onboard, train, and manage your employees. To help you with this, we’ve rounded up 10 tools to improve retail customer service to help rack up sales and meet your goals. Tool to Improve Retail Customer Service #1 – EdApp.

Customer Service 40

Customer Service Services Authoring Tools Custom 40

eLearning Brothers

FEBRUARY 24, 2017

Good customer service is the key to any great business. Customers need to know that a company has their best interests at heart before continuing use of the companies goods and services. It’s important that certain skills are taught in your Customer Service eLearning course when it comes to improving sales numbers.

Customer Service 114

Customer Service Services Sales Custom 114

eLearning Brothers

MAY 16, 2017

Two things differentiate the product from any other offering available today. Until now no one has given you the source files because companies are not willing to let the customers modify the material or change the IP. We are flipping this model on it’s head and are giving the user full control of what the end product looks likes.

Courseware 107

Courseware Harassment Training Blended Learning Custom eLearning Development 107

Paradiso

OCTOBER 6, 2023

However, providing dynamic compliance training for financial services can be a complex task. It’s a chance for finance companies to rethink their training strategies, which can lead to cost savings and improved customer service. What is compliance training for financial services?

Compliance Training 91

Compliance Training Compliance Services Policies 91

Ed App

JANUARY 28, 2019

Here are simple ideas for customer service training that can help you address some of the critical skills and behavioural changes you may be seeking. . This may look straightforward and not worth your time, but consider how many times you have been improperly approached or greeted by customer support staff.

Customer Service 40

Customer Service Services Ideas Custom 40

Ed App

JANUARY 28, 2019

Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the organization’s future. Below are some innovative tips for customer service training, which can help supervisors, managers and HR professionals get started.

Customer Service 40

Customer Service Services Custom Tips 40

Litmos

SEPTEMBER 4, 2018

Is mobile learning a viable addition for your customer service online training course? In this article, I’ll highlight eight reasons why you should bring mobile learning into the fold to improve employee productivity and online training ROI. 8 Mobile Learning Benefits For Customer Service Online Training You Might Ignore.

Compliance Training 64

Compliance Training Customer Service Mobile Learning Services 64

Litmos

FEBRUARY 26, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. Customer Service Online Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 49

Customer Service Compliance Training Services Custom 49

Paradiso

OCTOBER 24, 2023

It ensures that agents are well-prepared to deliver the service your customers expect. Call center training software empowers companies to develop and provide essential training to their customer-facing employees. Paradiso LMS boasts a top-notch authoring tool , enabling you to create engaging customer service training programs.

Authoring Tools 91

Authoring Tools Diversity Training Compliance Training Simulations 91

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

Litmos

FEBRUARY 5, 2019

Are you offering your customer service team the resources they need to keep your customers loyal? In this article, I highlight 8 skills that are often overlooked in customer service online training. . Customer Service Training: 8 Overlooked Skills To Consider. Time Management.

Customer Service 40

Customer Service Compliance Training Services Custom 40

Cognigix

JUNE 1, 2022

To maintain excellence in customer service and a competitive edge in the current business environment, organizations need to continuously train their workforce. E-learning vendors have former knowledge, experience and expertise to scale up production. Final Thoughts.

Custom eLearning Development 98

Custom eLearning Development Outsource ROI Custom 98

Ed App

FEBRUARY 12, 2020

Following the introduction of our new editable Content Library , the EdApp learning team has been designing and curating a collection of 25 easily accessible courses (and counting). Within the library, authors are free to simply select, personalise, rebrand, and deploy lessons within minutes. . How to use the Editable Content Library.

Courseware 52

Courseware Library Lesson microlearning 52

Everwise

MAY 3, 2017

The benefits to employees feeling this way are myriad: they’re more productive and committed, and often more likely to stay at your company — all of which positively affects the experience your customers have with your company. Increased Productivity. These behaviors translate directly to a better customer experience.

Customer Service 55

Customer Service Services Custom Mentoring 55

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 2017 has been no exception.

Trends 182

Trends Online Learning Productivity Product 182

Paradiso

OCTOBER 18, 2023

Nowadays, call center agents must undergo thorough training to handle tasks like sales, customer service , marketing, and support. The quality of service a business offers significantly impacts customers’ choices. It enhances efficiency and productivity. What is call center software?

Case Study 91

Case Study LMS Customer Service Training 91

KnowledgeAnywhere

OCTOBER 18, 2023

Through our partnership with Course Libraries, organizations using Knowledge Anywhere's Learning Management System have access to over 50,000 pre-made, professional online courses. Pain Point #2: Cybersecurity Threats The digitization of banking services has been a double-edged sword.

Compliance Training 82

Compliance Training Industry Customer Service Compliance 82

Paradiso

NOVEMBER 17, 2023

The insurance industry constantly changes, with new products, rules, and best practices emerging. Get in touch to avail some awesome eLearning services! Employees can access training materials when most convenient for them, enhancing overall productivity. How Can LMS Maximize Employee Training in the Insurance Industry?

LMS 91

LMS Compliance Training Industry HIPAA Training 91

TOPYX LMS

JULY 24, 2017

Corporate Online Learning Trends Can Boost Employee Productivity . They want to know which trends are noteworthy, and which can facilitate a productive workplace. Read on to discover a few online learning trends that can bolster company culture and increase employee productivity in 2017. 2017 has been no exception.

Trends 140

Trends Online Learning Productivity Product 140

Edume

DECEMBER 18, 2019

This time we're hearing from AMG Services Ltd (a licenced Dyno Rod franchise). As a franchisee we pay a management service fee to the franchisor or ‘royalty’ for use of the brand and other support services. We also offer plumbing services to fix radiators, toilets, sinks, and hot water among many others. The list is long.

Services 64

Services Performance Support Case Study YouTube 64

OpenSesame

JANUARY 31, 2020

Portland, OR – 31 January 2020 – OpenSesame, the elearning innovator, announced The Jeff Havens Company has been added to its popular OpenSesame Plus subscription to expand its curated library of business skills, safety, and compliance courses. . OpenSesame helps develop the world’s most productive and admired workforces.

Compliance Training 52

Compliance Training Library Compliance Companies 52

eLearning Brothers

OCTOBER 9, 2017

And don’t forget to register for our two upcoming Customizable Courseware webinars to see the product in action. The Announcement: Interactive Soft Skills Training with New Customizable Courseware. “… between Templates and Custom Development, there is a huge pay gap, time gap and resource gap that has never been filled… until now.”.

Courseware 113

Courseware Lectora Customer Service Library 113

OpenSesame

JANUARY 8, 2020

“We partnered with OpenSesame because they share our commitment to world-class customer service and engaging learning content,” said Mike Pallatta, Traliant CEO and Co-Founder. “We OpenSesame helps develop the world’s most productive and admired workforces. About OpenSesame. Senior Vice President of Marketing. 503) 808-1268.

Compliance Training 52

Compliance Training Sexual Harassment Training Harassment Training Compliance 52

Learning Pool

AUGUST 2, 2022

With a portfolio of off-the-shelf catalogues complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have topped the eLearning Industry’s 2022 list for ‘Top Content Providers For Upskilling and Reskilling Employees’ with their new Future Skills content library. .

Diversity Training 85

Diversity Training Compliance Training Blended Learning Security 85

OpenSesame

MARCH 29, 2023

OpenSesame and Disprz have joined forces to offer a unified learning solution that combines OpenSesame’s extensive elearning library of elearning courses with Disprz’s powerful AI-powered technology to help organizations to manage, deliver, and track online training.

Diversity Training 98

Diversity Training Compliance Training Association LMS Association Learning Management System 98

TalentLMS

AUGUST 22, 2023

With an LMS, you can offer a library of useful content. From onboarding courses to training on your products or services to development opportunities. And, as reported to job services company Comparably, it’s a big draw for incoming talent. Training creates a more complete customer experience.

LMS 52

LMS Market Authoring Tools Compliance Training 52

Learning Pool

APRIL 29, 2021

With a portfolio of off-the-shelf catalogs complete with over 650 customizable e-learning modules, Learning Pool, the full-service online training provider is thrilled to have made eLearning Industry’s 2021 list for ‘Top Content Providers For Soft Skills Training’ with their new Future Skills content Library. .

Compliance Training 86

Compliance Training Blended Learning Providers Brandon Hall 86

eLearning Brothers

NOVEMBER 15, 2017

You can now collaborate online with your team as you customize these training courses to your heart’s content. We never stop working on our products because we want to make the best and most useful resources for you. Two things differentiate the product from any other offering available today. Managing Customers.

Courseware 107

Courseware Lectora Harassment Training Custom 107

Paradiso Solutions

AUGUST 6, 2020

Paradiso Corporate LMS delivers technical assistance and fulfils customers’ needs by understanding their specific requirements and queries at the same time. The organization believes in delivering the best LMS services to different ventures in terms of social, blended, and mobile learning. . Course Library. Custom Branding.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Corporate eLearning 52

KnowledgeCity

MARCH 30, 2022

From an employer perspective, training produces employees who are more qualified, productive, and engaged. KnowledgeCity also offers an extensive library of other online video courses which can upgrade and expand your team’s skill sets. There is mounting evidence that helping workers expand their job skills provides mutual benefits.

Diversity Training 52

Diversity Training Compliance Training Benefits Authoring Tools 52

Learning Pool

JULY 14, 2021

Protector Insurance is the UK branch of Scandinavian financial services company, Protector Forsikring ASA. The business delivers land-based insurance to commercial and public sector organizations, distributing its products through insurance brokers. Find out more here. About Learning Pool. million learners around the world.

Compliance Training 98

Compliance Training Compliance Brandon Hall Content 98

Learning Pool

FEBRUARY 7, 2022

Created with the very best Subject Matter Experts (SMEs), the company’s portfolio of off-the-shelf libraries are complete with over 650 customizable e-learning modules that work seamlessly across multiple devices. You can view the full list by eLearning Industry here.

Score 88

Score Leadership Providers Brandon Hall 88

Litmos

DECEMBER 3, 2020

As holiday shopping continues, as shoppers track their packages, need returns, and get more stressed about the approaching holidays, there’s one group that will be caught in the middle: your retail customer service reps. Call center customer service reps have one of the highest turnover jobs in the world.

Performance Support 52

Performance Support Support Customer Service Micro-Learning 52

Capytech

MARCH 17, 2021

This fact makes them ideal for e-learning as you can create a library of soft skills e-learning modules that your employees can access. Product Training. E-learning can help with the product training process, plus you can even make the e-learning modules you create available to customers as an additional technical resource.

Compliance Training 59

Compliance Training Benefits Customer Service Training 59

Infopro Learning

SEPTEMBER 28, 2020

Now that quality customer experiences are one of the leading key factors consumers consider before making a purchase, improving customer service has become a high priority for many organizations. One of the top customer service complaints is that employees did not know enough to help them with their queries.

Knowledge 410

Knowledge Productivity Product Blended Learning 410