article thumbnail

How can we help you? Customer Service at TechSmith

TechSmith Camtasia

Here at TechSmith we pride ourselves in our Customer Service. If you have ever called for assistance with an order or license key retrieval, we hope that you had a positive experience. Here are the questions that we most commonly hear in Customer Service and where to find the answers… I lost my software key!

article thumbnail

Rethinking Customer Service Courses & Programs | Customer Service Training Courses

OpenSesame

A company without customer service is a company without customers. Where there is customer service without adequate training there is no customer service. If you want to keep your customers, your customer service representatives need to be fully trained. No complicated contracts.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Wheel of Fortune® for Training and Education Joins JEOPARDY!® in The Training Arcade®

eLearning Brothers

Both officially licensed, Wheel of Fortune joins JEOPARDY! Wheel of Fortune continues to be the most successful syndicated game show throughout television history and a beloved brand to all,” said Suzanne Prete, SVP, Global Licensing & Brand Management, Game Shows and Games, Sony Pictures Television. “We

article thumbnail

HubSpot Integration: How Does KITABOO Help Publishers Increase Sales with Custom Integration?

Kitaboo

Of special interest is its powerful analytical and reporting features that allow publishers to gain end-user insights, which they can harness to their interest to better serve their customers, and also personalize their marketing campaigns to expand their reach. . Now, KITABOO can be custom integrated with HubSpot.

article thumbnail

3 Kinds of Certification Courses (Which Kind Is Yours?)

LearnDash

It even includes a segment on emotional intelligence , which serves the dual purpose of 1) helping employees cope with demanding customers and 2) ensuring high quality customer service. Certified individuals are also more likely to recommend the product to their own clients, or even sell licenses as part of their services.

Course 299
article thumbnail

Reduce admin in your business and leadership training organization

Arlo Training & Events Software

24/7 customer service, Arlo-U training modules and a comprehensive knowledge base means you’re never short of an answer to your question. . But don’t let this long list of features scare you off – Arlo is incredibly simple to use thanks to the intuitive interface and smart onboarding program.

article thumbnail

How to Choose a Learning Experience Platform in 2024

Degreed

It’s easy to review a per-user license fee and to compare apples to apples. Before signing with a vendor, your company should always consider the experience it’s getting as a customer. But don’t equate customer service with your pre-contract, sales process interactions. Cost: Look beyond the price tag.