Customer Service Metrics RFP Teams 
eLearning 24-7
MAY 1, 2020
I note this, because this post covers my new Learning Systems RFP Template , which includes the latest NexGen Tier 4 feature sets. Why one RFP instead of specific ones for LXP and LMS? This is far better than them receiving a 20 page RFP or 100 page RFP. Everything you need to know will be in this post. You choose.
PDG
MAY 15, 2023
As a result, your team will likely see an increase in the number of proposals going to bid, even with clients with whom you have an established relationship. Create a Sales Scorecard Before chasing every RFP that lands in your inbox, develop a scorecard that evaluates the likelihood of winning a potential piece of business.
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Talented Learning
SEPTEMBER 11, 2019
That’s one reason why we clarify buyer requirements in a formal RFP. In addition, for clients who want our guidance beyond the primary selection process, we offer “Implementation Liaison” services. This is when we operate as a virtual member of the project team to help move LMS implementation forward.
Talented Learning
JUNE 7, 2016
Download one of many free LMS RFP templates, and you can quickly have 1000 “must have” requirements that you will never use – and 3 “nice to have” future requirements. Reading websites, talking to sales people, seeing demonstrations and organizing this process with your team takes time. Thanks for reading!
Talented Learning
MARCH 4, 2020
That’s when the sting of a rough implementation , a weak rollout and so-so customer service is sometimes the only thing that remains. 5) What About Migration Services? Last year, Cornerstone eliminated most of its professional services team in lieu of third-party partner implementation services.
Talented Learning
MAY 14, 2020
The realities of 2020 have accelerated their transformation at every stage of the learning systems life cycle from business case, requirements definition, RFP, contracting, deployment, content development, improvement – everything. And development teams are rushing to respond. How to manage customers in all digital environment.
eLearning 24-7
AUGUST 7, 2020
Video Assessment – A video assessment is based on speech patterns/words used when practicing a scenario, sales training techniques, customer service techniques to the coach/mentor/manager. Manager can create, edit or delete skill ratings for their own team. Microsoft Teams Integration and Capabilities within MS Teams.
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