4 Training Effectiveness Metrics to Track Your L&D Fitness
MAY 31, 2019
Check out these four metrics to see if you have a healthy pulse on achieving your learning and development and business goals. Better customer service, sales wins and compliance with health and safety regulations: What do all of these have in common? Treat feedback like you would a Net Promoter Score. When a coworker leaves, temporary hits to morale, productivity and service quality are a real threat.