Think Orion

SEPTEMBER 14, 2023

Over the years, the flow of communication has increased manifold with the rapid evolution of smartphone technology and mobile networks. Cons : Customer service needs to be improved as it gets backed up during certain hours, creating user problems. Interestingly, Americans keep calling and texting, as the stats show 2.0

Platform 52

Platform Software Education Guide 52

Continu

MARCH 1, 2019

Customer Contact East. Frost & Sullivan’s conference is aimed at customer service and customer contact executives, so it includes lots of high-level breakout sessions. While much of the conference is focused on customer experience, you’ll also find service-focused sessions. Smart Customer Service.

Conference 40

Conference Captivate Customer Service Authoring Tools 40

InsiderHub

JANUARY 9, 2019

Zoho People (zoho.com/people). Zoho is a big name in business operation software, selling CRM, finance, help desk solutions, and more. Overall, the company services over 12 million customers. The big advantage Zoho People has is that it integrates seamlessly with its other products. Who’s It For?

Zoho 62

Zoho Assessment Free Tools 62

learnWorlds

DECEMBER 2, 2021

It supports over 20 social networks and integrates with even more apps including ReviewTrackers, Trello, and Slack. 14 Zoho Social. With Zoho Social, you can easily manage your social media accounts and improve the performance of all your campaigns. 9 Hootsuite. 10 Botsify. 15 Missinglettr. 18 Post Planner. 19 Iconosquare.

Social Media 52

Social Media Social Networks Media Social 52

OpenSesame

DECEMBER 9, 2014

Feedly tracks what you''ve read, enables you to star articles to save for later, and easily share your favorites across your social media networks. Zoho Docs — Zoho Docs brings together more than 25 business-focused apps into one product. Topi — Maximize your time at networking events or conference with this mobile app.

Tools 107

Tools Scanning SlideRocket Podcasts 107

OpenSesame

DECEMBER 9, 2014

Feedly tracks what you’ve read, enables you to star articles to save for later, and easily share your favorites across your social media networks. Zoho Docs — Zoho Docs brings together more than 25 business-focused apps into one product. Topi — Maximize your time at networking events or conference with this mobile app.

Tools 52

Tools Scanning SlideRocket Social Networks 52