Matrix

OCTOBER 5, 2022

Customer training is related to higher loyalty, builds brand awareness, generates leads and, subsequently, revenues. It takes a lot of the pressure usually on the customer service departments. That last one alone should be enough to convince any CFO to invest in customer training. Customer training best-practice examples.

Blended Learning 73

Blended Learning Custom Benefits Create 73

Dashe & Thomson

MARCH 6, 2011

While some activities such as breakout groups, team presentations, and in-depth case studies are still good ways to encourage collaboration in the learning environment, incorporate new activities which support technology integration and social learning such as a team blog or web-based project portal. Creativity is a collaborative process!

Blended Learning 141

Blended Learning Social Networks Social Learning Blended 141

Gyrus

NOVEMBER 16, 2017

.” As part of its commitment to the industry and as a service to its community members, TrainingIndustry.com has announced its 2017 Learning Portal Companies Watch List. The watch list features Gyrus Systems amongst other companies which the leading portal for the training industry has handpicked.

Gamification 113

Gamification System LMS Simulations 113

Hurix Digital

NOVEMBER 28, 2023

Easy to Use Provides an Interactive Learning Experience Safe and Secure Educators are Skilled and Experienced Robust Customer Service 5 Best Online Learning Platforms Coursera Skillshare Udemy edX Udacity Takeaway What are Online Learning Platforms?

Online Learning 52

Online Learning Platform Online Portal 52

TalentLMS

JUNE 29, 2016

To put some numbers behind these claims, the TalentLMS Marketplace catalog , initially populated by 20 high quality courses from our Australia-based partners Skills Maintenance, now boasts over 240 courses. The TalentLMS Marketplace gives you a turn-key solution to training your employees or adding new courses to your eLearning portal.

Quality 49

Quality Open Compliance Training Course 49

TalentLMS

JANUARY 3, 2023

To strengthen job satisfaction and retention, you need to ensure a quality employee experience. You can start by creating a separate portal to your LMS that people outside the company can access. Create different sub-portals for different audiences, and meet everyone, employees, friends, and families, in one place.

Program 98

Program Portal Training Train 98

CLO Magazine

APRIL 14, 2024

I’ve implemented their software in my past two organizations, due to their functionality but also their collaboration and excellent customer service. These are customized online portals for customers to get access to the materials they need. What is sales enablement?

Sales 79

Sales Coaching Case Study Portal 79

Epilogue Systems

MARCH 6, 2024

When a candidate confirms their start date, entering this date into an onboarding application triggers a series of automated steps: An automated system creates a unique portal for the new hire and sends an email notification, prompting the new employee to submit necessary information and documents.

Examples 52

Examples Benefits Metrics Compliance Training 52

TalentLMS

DECEMBER 23, 2020

The ratings were based on features, implementation, customer service, integrations, and mobile support. Based on user review data, TalentLMS ranked first in multiple categories, including ease of customization , ease of implementation , quality of features , and business value created. Gold medal from SoftwareReviews.

Compliance Training 98

Compliance Training LMS Score Learning Management System 98

Tesseract Learning

MARCH 3, 2022

As stated by the LPI, Tesseract Learning has been awarded Accreditation for its commitment to high quality and process improvement in providing learning, development, and training services to clients. LPI accreditation is the globally recognized quality mark for learning products, technologies, services, and facilities providers.

Diversity Training 52

Diversity Training Custom eLearning Development Blended Learning Performance Support 52

Enyota Learning

JUNE 7, 2018

In a customer-centric world, it’s hardly surprising that everything starts and ends with the customer: from your product or service idea to the markets you serve, down to the marketing channels you use, and, especially, the customer service you offer. The Importance of Good Customer Service.

Customer Service 74

Customer Service Services Custom Mobile 74

Academy of Mine

DECEMBER 28, 2020

Selling educational materials online isn’t a new game: which means there are a lot of eLearning distribution portals out there. There are three main paths you can take when you’re looking to develop an eLearning platform for your content: aggregator sites, semi-custom websites , and totally custom builds.

Custom eLearning Development 105

Custom eLearning Development eLearning Developer Cost LMS 105

Instancy

MARCH 8, 2020

From multiple learning portals to Sharepoint portals … from data mining to customer relationship management (CRM) … from HRIS systems … to the all-important content, information is key to success in your organization. Learning and development professionals strive to find the perfect mix of quality content. Sound familiar?

Business 52

Business Portal Learning Portal SharePoint 52

Think Orion

MARCH 26, 2023

Creating a high-quality course outline is a crucial step in developing a successful online course. With that said, let’s take a look at some general ROI expectations for selling courses online: If you’re selling courses that are low quality or not in demand, you can expect to see minimal ROI. Stay tuned! There are 102.4M

Online 52

Online Course Social Networks Social Media 52

ProProfs

MAY 3, 2023

Super easy to use Multilingual support Automated grading, reporting, and certification Delightful customer service 2. APIs, a management portal, assessments, and analytics make up the tools. You can use it to assess students, employees, and customers. It focuses on quality questions. Business plans start at $39.95/month.

Alternatives 52

Alternatives Authoring Tools Quiz Diversity Training 52

ProProfs

MAY 3, 2023

Super easy to use Multilingual support Automated grading, reporting, and certification Delightful customer service 2. APIs, a management portal, assessments, and analytics make up the tools. You can use it to assess students, employees, and customers. It focuses on quality questions. Business plans start at $39.95/month.

Alternatives 52

Alternatives Authoring Tools Quiz Diversity Training 52

LearnDash

MAY 6, 2021

Customer service? There are high-quality providers out there who offer good services with extra safeguards in place to protect sites that use their shared hosting platforms. If this sounds like what you need, here are the most important actions you can take right now to keep your course and your learners protected.

Security 344

Security Website Firewalls Course 344

Count5

NOVEMBER 6, 2017

Imagine the pressure of maintaining high quality training standards while your company scales from 13,000 to over 31,000 employees in just three years! With the company’s expansion, its customer service and claims agent population also grew to manage separate health plans in 28 states and two international markets.

Case Study 45

Case Study Study microlearning Customer Service 45

Ed App

MARCH 16, 2022

Similar to other Udemy alternatives on this list, Proprofs provides you with a vast library of pre-made courses on important topics like compliance, sales, leadership, and customer service training, all of which you can easily deploy to your teams. Key features: Course portal. Gamification. virtual classroom training.

Alternatives 52

Alternatives Virtual Classroom Diversity Training Compliance Training 52

KnowledgeCity

DECEMBER 13, 2018

Also, eBay plans to allow 300 full-time customer service representatives to work from home. A 2016 survey found a direct correlation between employee training investment and improved product quality, customer experience and even Net Promoter Score (NPS).

Trends 58

Trends Gartner Internet Predictions 58

MagicBox

SEPTEMBER 6, 2018

The support tool is integrated with all the apps (iOS, Android, Mac, Windows) through which users can directly log the ticket to the support portal by simply visiting the Help link from the app. Tier 2 Support Process Followed by MBPS team: The team follows a structural process to enable the expert customer service as outlined below.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

The support tool is integrated with all the apps (iOS, Android, Mac, Windows) through which users can directly log the ticket to the support portal by simply visiting the Help link from the app. Tier 2 Support Process Followed by MBPS team: The team follows a structural process to enable the expert customer service as outlined below.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

The support tool is integrated with all the apps (iOS, Android, Mac, Windows) through which users can directly log the ticket to the support portal by simply visiting the Help link from the app. Tier 2 Support Process Followed by MBPS team: The team follows a structural process to enable the expert customer service as outlined below.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

The support tool is integrated with all the apps (iOS, Android, Mac, Windows) through which users can directly log the ticket to the support portal by simply visiting the Help link from the app. Tier 2 Support Process Followed by MBPS team: The team follows a structural process to enable the expert customer service as outlined below.

MagicBox 40

MagicBox Custom Customer Service Services 40

MagicBox

SEPTEMBER 6, 2018

The support tool is integrated with all the apps (iOS, Android, Mac, Windows) through which users can directly log the ticket to the support portal by simply visiting the Help link from the app. Tier 2 Support Process Followed by MBPS team: The team follows a structural process to enable the expert customer service as outlined below.

MagicBox 40

MagicBox Custom Customer Service Services 40

Academy of Mine

JULY 2, 2023

Integrations : Integrate with a range of video conferencing tools natively and build custom integrations with flexible APIs. B2B Portals : For companies extending compliance training to other partner organizations and customers, the Academy of Mine platform has one of the best features in the market. Fantastic customer service.

Compliance Training 40

Compliance Training Compliance Authoring Tools Platform 40

Clark Quinn

MAY 2, 2011

We’re already seeing the ability to create custom recommendations (e.g. Amazon, Netflix), and companies are already creating custom portals (e.g. The ability to begin to customize content delivery will be important for customer service, performance support, and slow learning.

Simulations 169

Simulations IBM Performance Support Engineering 169

Leo Learning

JANUARY 8, 2019

Empathy is another quality that can be developed by games. Gamification is also being used to effectively communicate learning points in areas such as customer service and healthcare. For students and professionals, acclaimed puzzle-platform game Portal has provided a level of mastery that transfers to real-life knowledge.

Gamification 56

Gamification Player Portal Create 56

TalentLMS

JANUARY 13, 2020

Delivering exceptional customer service. Using customer service games for employees, thousands of partners have started learning anytime, anywhere, and in a way that’s fun and meaningful. My1login adds badges to customer training. Which is bad for customers and bad for My1login’s reputation. It’s a win-win.

Gamification 94

Gamification Examples Training Train 94

Paradiso Solutions

JANUARY 6, 2023

They can also help retail stores provide better customer service through online learning modules. What kind of customer support does the LMS vendor offer? Multi-talent LMS allows users to create private portals for different departments, divisions, or clients. Fast-tracking and quality user engagement. Features:-.

LMS 52

LMS Learning Management System vendor Blended Learning 52

Ed App

OCTOBER 11, 2021

Learners also have access to a personalized portal that shows their badges, certificates, leaderboard ranks, checklists, assigned courses, and upcoming training sessions. Highlights: Course authoring suite, personalized learner portal, gamification, leaderboards, virtual classroom, custom reports. Cost: Get a quote.

Alternatives 40

Alternatives Articulate Virtual Classroom Authoring Tools 40

ReadyTech

AUGUST 10, 2022

Learners can use their own devices to log into the lab’s online portal, where they can create avatars, interact with environments, and complete activities. Instead of students logging into the instructor-led portal, we can relay everything the student is doing through the SaaS server. Also, there is no need for a Remote Desktop.

Teach 52

Teach Benefits Simulations LMS 52

Ed App

FEBRUARY 9, 2020

Employees need to be on their toes to provide the best experience to their customers. Training employees to improve service quality and at the same time comply with all the standards is not an easy task. Gamification Retail Examples: Customer skill development. It is in retail where the work overload is most stark.

Gamification 52

Gamification Industry Player Score 52

Instancy

NOVEMBER 9, 2023

Furthermore, organizations may witness an improvement in the quality of their projects as employees apply their newly acquired expertise to their work. These use cases exemplify how eLearning can be a game-changer for distributed teams. to be used for education.

Diversity Training 52

Diversity Training Corporate eLearning eLearning Strategy eLearning 52

Instancy

AUGUST 20, 2020

They can administer assignments or online tests, assign grades, and support the enrolled students through the LMS web portal. . Offering quality online education through an enterprise learning management system enhances brand awareness and increases revenue. . Create a learning portal just for them.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Virtual Classroom 52

Ed App

SEPTEMBER 19, 2021

One of its strongest features is its cloud-based SCORM LMS and authoring tool, which allows users to create, customize, and distribute high-quality courses from scratch. Highlights: Course authoring, notifications, leaderboards, virtual classroom, personalized learner portal. Cost: Get a quote. Cost: $9 to $299 USD per month.

Knowledge Management 52

Knowledge Management Authoring Tools Software Knowledge 52

Academy of Mine

DECEMBER 27, 2020

Tradeoffs, Benefits and Potential Rewards of the 3 Main eLearning Development Options Selling educational materials online isn’t a new game: which means there are a lot of eLearning distribution portals out there. Customer service access for your customers– they call the hosting company instead of you when things go wrong.

Custom eLearning Development 45

Custom eLearning Development Cost eLearning Developer LMS 45