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10 Customer Service Solutions

Ed App

The type of service provided to customers can make the difference between whether a brand or organization succeeds or fails. The best customer service solutions train your employees to offer superstar services and allow you to measure their performances so you can do adjustments along the way.

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Customer Service Training Powerpoints

Atlantic Training

Related Customer Service Training Courses. Johnny the Bagger: A True Story of Customer Service. Customer Service Training by NHS. It also discusses certain skills of customer service like “eye contact” and “mood assessment” that will assist in providing the best possible service.

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eLearning Brothers Launches a First in the Training Market – Customizable Courseware

eLearning Brothers

Customizable Courseware is a fully designed and developed training package that includes the eLearning source files, classroom materials and PowerPoint presentations. Managing Customers. Customer Service. Handling a Difficult Customer. ILT PowerPoint Presentation (Microsoft® PowerPoint). Course Map.

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Insights from a PowerPoint expert: Chantal Bossé

BrightCarbon

She has an expansive breadth of knowledge covering all aspects of presentation creation and delivery, and she’s recognized as one of a handful of Microsoft North America PowerPoint MVPs. All this has culminated in you writing the PowerPoint and presentation theory masterclass book ‘ Microsoft PowerPoint Best Practices, Tips, and Techniques’.

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3 Customer Service Training Ideas That Are Engaging and Effective

Unboxed

According to HubSpot, growing companies are nearly twice as likely as stagnating companies to prioritize customer service training as “very important.” We get it: On the surface, customer service training games and activities may seem frivolous. Customer Service Training Games and Activities.

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eLearning Glossary: Definitions for the Most Commonly Used Terms

Association eLearning

If a customer service agent has had to sit through dry lecture videos that were filmed ten years ago, which are now online, that may be their image of eLearning.” Some examples of learning objects include Microsoft® Word or PowerPoint files, PDF files, video, and audio.

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8 Lessons Learned for Converting In-Person Training to Virtual Training

The Learning Dispatch

However, recreating a training experience that is both engaging and effective online typically requires more than uploading a PowerPoint deck to your video-conferencing platform, or building in time for participant questions. An option to consider is using elearning through a microlearning lens.

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