Infopro Learning

SEPTEMBER 5, 2018

Have you ever talked to a sales rep and asked a question about a product their company sells only to have them stare back at you blankly, fumble over words or look for someone else to connect you with? Product training is no longer a nice-to-have in today’s customer obsessed world.

Sales 193

Sales Productivity Product Support 193

Unboxed

APRIL 3, 2020

Good vs Great Customer Service. Good vs great customer service can make all the difference to your bottom line. Did you know that 84 percent of businesses that focus on customer service see an increase in revenue as a result? If you want to see revenue increase, start with customer service.

Customer Service 84

Customer Service Services Custom LMS 84

Ed App

JANUARY 30, 2022

Identifying the most important customer service training topics is a crucial step in developing your employees, and ensuring that they are fully equipped with relevant information and vital skills in representing the business with your customers. Check out these customer service training topics you shouldn’t miss out on. .

Customer Service 52

Customer Service Services Diversity Training Custom 52

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 98

Productivity Product Custom Virtual Classroom 98

Appsembler

FEBRUARY 9, 2024

The ability to effectively convey the intricacies of your products or services is not just an advantage but a necessity. Many businesses recognize the need for a robust product knowledge training program but often find themselves at a crossroads, trying to figure out how to develop and implement such a strategy effectively.

Knowledge 52

Knowledge Productivity Product Program 52

TalentLMS

JULY 24, 2023

Customer support teams are the unsung heroes of every business. They ensure customer satisfaction, loyalty, and retention. While job-related training is important, it’s equally vital to provide continuous support and empower these teams to thrive. How to do that? But you can’t rely only on that.

Performance Support 93

Performance Support Support Teams Custom 93

TalentLMS

APRIL 12, 2023

Product knowledge training has the power to boost your team’s performance and your company’s revenue. Many companies offer sales product training during onboarding. But it can be difficult for people to absorb all the information in such a short time—especially when they’re still new to the product.

Productivity 92

Productivity Product Knowledge Sales 92

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

Academy of Mine

NOVEMBER 25, 2020

The results are in, and the consensus is that customer service is the last remaining bastion of substantial differences for companies in competing industries. And especially in light of the Covid-19 pandemic, it’s unsurprising that businesses are doubling down on keeping the customers they have happy.

Customer Service 52

Customer Service Services Blended Learning Custom 52

learnWorlds

JANUARY 22, 2024

Creative entrepreneurs and business owners have affluent opportunities to sell their unique digital creations and products today. Etsy – one of the most renowned online marketplaces has emerged as a vibrant hub where artists, designers, and creators can showcase their products and connect with a global audience. Why Sell on Etsy?

Digital 59

Digital Productivity Product Policies 59

Capytech

JANUARY 17, 2022

The Importance of Product Training. Your salespeople need to have a thorough understanding of the products and services that you offer to customers. They might be able to pick up some of this knowledge on-the-job , but the more effective approach is to create product training. Improves the Customer Experience.

Productivity 52

Productivity Product Training Train 52

Infopro Learning

SEPTEMBER 16, 2022

In recent years, heavy expenditures have been made on training salespeople to deliver excellent customer service. Organizations must understand that just because some of their sales professionals are performing well and delivering significant sales benefits doesn’t mean that other sales teams will also produce excellent outcomes.

Behavior 221

Behavior Sales Metrics Oracle 221

Paradiso Solutions

JULY 11, 2021

What is Product Knowledge Training? Product training is a learning program where all your employees fully understand and improve their skills to communicate with customers about the organization’s products or services. Why Is Product Knowledge Important?

Productivity 52

Productivity Product Custom Virtual Classroom 52

Infopro Learning

SEPTEMBER 22, 2023

Exceptional customer service holds immense potential for building a brand and fostering customer loyalty. Whether your customers are individual consumers or business professionals, meeting and exceeding their service expectations is crucial for retaining your existing audience and attracting new clientele.

Customer Service 221

Customer Service Services Custom Skills 221

BigTinCan

SEPTEMBER 15, 2021

Working in or leading medical device sales teams is not for the faint of heart. Good reps map out their territory, understand each customer’s needs, and coordinate product logistics with local inventory managers and hospital personnel. . New product launches from competitors, and much more. The key to success? Planning.

Sales 105

Sales Teams Tips Compliance Training 105

Academy of Mine

NOVEMBER 25, 2020

Why You Ought To Lean On eLearning for Your Customer Service Training Obviously having a top-tier customer experience team should be high on the list of any business hoping to thrive in the coming year, but why make eLearning a part of that equation? Investing early in a high-quality LMS saves you money in the long run.

Customer Service 40

Customer Service Services Blended Learning Custom 40

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

Ninja Tropic

NOVEMBER 23, 2022

Product Knowledge Training: Everything You Need to Know. Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. What Is Product Knowledge? Why Is Product Knowledge Important & What Are the Benefits? Final Thoughts on Product Knowledge Training.

Knowledge 52

Knowledge Productivity Product Blended Learning 52

fewStones

MAY 1, 2023

Are you looking for corporate video production in Singapore? Get an Instant Quote Our Services Live Action Video 2D Animation Video Personalised Video Live Streaming Find out more about us Check out our guide below Over the years, we’ve seen the churn for corporate videos that are meant for marketing. Get in touch with us.

Productivity 52

Productivity Product Video Guide 52

Kitaboo

APRIL 21, 2023

How then, can you afford your sales team not having access to mobile-first content? Wherever they go, they are promoting your business and your product. Your sales team is the face of your company. When they go for a sales meeting, their sole objective is to turn the prospective customer into a client.

Sales 52

Sales Mobile Augmented Reality Teams 52

TalentLMS

APRIL 25, 2018

As many as 80% of businesses report that they provide excellent customer service, but only 8% of customers seem to agree. Well, many service teams simply don’t have the customer support skills to understand what customers actually want. The Must-Teach Customer Support Skills.

Support 69

Support Teach Custom Skills 69

TalentLMS

OCTOBER 12, 2022

When you think about the skills and abilities you want your team members to have, you likely imagine hard skills like coding or sales techniques, or even relevant soft skills like communication and teamwork. Say an employee discovers that a new product release leaves out a key feature that management had earmarked for the next version. “I

Teams 52

Teams Create Skills Trust 52

SweetRush

NOVEMBER 30, 2023

The Bridgestone team’s embrace of gamification, immersive technologies, and innovative mobile learning modalities proves that sales, product, and customer service training can be not only engaging and fun but also a competitive differentiator within a crowded marketplace,” shares SweetRush Solution Architect Danielle Silver.

Sales 82

Sales Innovation Brandon Hall Diversity Training 82

eLearningMind

MARCH 2, 2016

Any customer-facing organization understands that it’s fairly impossible to keep everyone happy, all the time. Even companies known for their excellent customer service training and experience are bound to have some users with complaints, and those complaints can reverberate through social media and sully your reputation.

Customer Service 40

Customer Service Custom Services Trust 40

Hurix Digital

JULY 27, 2020

With this broad framework as a point of reference, you can start looking for the top eLearning content development service providers and identify the one best suited to your requirements. Today, there is no dearth of third-party vendors providing customized services. Is there a dedicated team for it? Ask for References.

Custom eLearning Development 52

Custom eLearning Development Content Developer Blended Learning Services 52

TalentLMS

JANUARY 28, 2022

According to research from Salesforce , consumers who trust a company are much more likely to stay loyal to that company. Customer stickiness, i.e. customers who return to your product or service, results in higher revenues. Happy customers will recommend your products or services to others.

Custom 98

Custom Customer Service Trust Sales 98

TalentLMS

JANUARY 30, 2024

They invest in top-notch customer service to support clients. The power of word-of-mouth Put simply, people trust other people. It’s a combination of trust, relevance, and emotional connection. This builds on the idea of trust. Most companies budget resources to build and promote their brand. Emotional connection.

Trust 52

Trust Culture Network Diversity Training 52

Infopro Learning

MARCH 24, 2023

Skills gap: The retail industry requires a diverse set of skills, including customer service, sales, inventory management, and technology expertise. This not only aids in attracting talent but also fosters a sense of loyalty and dedication to the company among employees, leading to lower turnover rates and increased productivity.

Develop 221

Develop Diversity Training Social Media Social Networks 221

TalentLMS

MAY 11, 2023

Whether you have a small or a larger sales team, chances are your salespeople are not on the same level. For instance, some of your team members may have just completed their onboarding training and are now getting familiar with the company’s product, tools, and processes.

Skills 98

Skills Authoring Tools Metrics Tips 98

eLearning Brothers

APRIL 6, 2017

When you hear the word “negotiation,” you probably think of some high-stakes situation involving SWAT teams, dangerous criminals, and tense conversations through megaphones. It takes practice and real world experience to hone it, so find a trusted mentor who can show you the ropes.

Teach 114

Teach Teams Skills Course 114

Brilliant Teams

JULY 10, 2023

Developing leaders who can inspire, motivate, and guide their teams is a key priority for companies looking to thrive in the market. Effective leaders create a vision, set goals, and inspire their teams to achieve excellence. They can make sound decisions, adapt to change, and steer the organization towards growth and profitability.

Leadership 52

Leadership Corporate eLearning Solution Compliance Training 52

The Be-all and End-all Guide to Creating a Supreme LearnDash LMS

OCTOBER 26, 2023

They offer a wide range of WordPress development services, including custom plugin development, theme development, website development, maintenance, support, and integration. WisdmLabs is committed to delivering high-quality work and providing excellent customer service. Highlights:- Clutch Review: 5.0

Companies 52

Companies Develop Portfolio Customer Service 52

Wahoo Learning

MAY 25, 2023

But what is the secret to ensuring your distributors are well-equipped to represent your brand and products? The process of distributor training is educating and empowering your distributors to ensure they have the necessary skills, knowledge and resources to represent your brand and products effectively in the market.

Compliance Training 80

Compliance Training Diversity Training Blended Learning Metrics 80

KnowledgeAnywhere

MARCH 12, 2019

Product training is an important part of an organization’s success. Without value-adding product training, a marketing team cannot reach the right market, and a sales teams will fail to answer the critical questions customers are looking for. Product Knowledge: Understand what you are selling.

Productivity 47

Productivity Product Program Effectiveness 47

Docebo

NOVEMBER 11, 2019

So, what about what our peers, managers, and customers have to say? In business, listening is one of the most important skills that you can have , especially if you take care of a team or have a customer-facing role. Why you Should Listen to Your Customers. Play it safe – listen to what your customer is asking for.

Custom 113

Custom Benefits Docebo Business 113

Paradiso

DECEMBER 9, 2022

Customer training is vital for onboarding new customers and helping existing ones get the most out of your products. This shows them you’re invested in their long-term success, so they trust you and remain loyal customers. What is a customer training LMS? Benefits of a Customer Training Program.

LMS 91

LMS Custom Guide White Label 91

Kitaboo

MARCH 19, 2024

Digital assets in the form of eBooks are universally trusted by content creators, educators, publishers, and business leaders. However, with the increase in digital fraud, it becomes difficult to trust digital resources that sometimes fail to offer the security and protection content creators need for their eBooks.

eBook 52

eBook Software Authoring Tools Compliance Training 52