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4 Ways to Improve Your Product Knowledge Training Programs

Infopro Learning

Over the last year and a half, organizations have been making changes to their products and services to better meet evolving customer needs. Product training programs have long been an effective tool to help employees learn about new products and features. Develop Role-Based Learning Journeys.

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4 Types of Customer Service Training Methods

Infopro Learning

Why is Customer Service Training So Important? Customer service can greatly impact the success and perceptions of your organization. Great customer service can help you attain new business and maintain relationships with loyal customers. This is why customer service training is important.

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Simulated Experience is the New Baseball Practice

Attensi

Attensi INSIGHTS Simulated Experience is the New Baseball Practice Discover the benefits of game-based simulation training in modern learning. Think about it as being able to treat practice like “game time” – simulate situations that bolster authentic experience for employees and trigger learning through behavioral change.

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What Is Simulation Training? (+Benefits, Examples)

WhatFix

Back to Blog Employee Training & Development What Is Simulation Training? An innovate L&D trend that has emerged is simulation training. While immersive, simulation-based training exercises have been used in the aviation and military sectors for decades. What Is Simulation Training?

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Leverage the Power of Software Simulation for Effective Software Training

IT Training Department Blog

In the world of software and computers, it’s possible to create simulations that are realistic and great for learning. There’s a lot more positive potential for learning software with simulations. Plus, there’s no challenge in guessing how it will look in the system if the simulation is done to near exactness.

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5 Ways to Improve Employee Product Knowledge

Infopro Learning

Having a team of employees who are knowledgeable about your products and services is an important part of providing quality customer experiences. THE BENEFITS OF PRODUCT KNOWLEDGE TRAINING. According to a recent study, 86% of buyers are willing to pay more for great customer experience. Simulations.

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Use Software Simulations To Create A Safe Learning Environment For Employees To Master Company Software

IT Training Department Blog

That’s where software simulations come into play. Good software training with simulations seamlessly transitions employees from novice to exactly as proficient as they need to succeed in their jobs within a safe and controlled environment. Real practice in a safe environment is where software simulations thrive.