article thumbnail

Quasar Maintains Competitive Edge with Move to Include Screencasting Options

TechSmith Camtasia

Quasar, a company based in the United Kingdom, specializes in delivering training on Microsoft applications and customer service to large organizations all over the world by providing courses where and when companies need them. Quasar’s video training program, known as Quasar Anytime , now contains over 1,000 training videos.

article thumbnail

As Featured on Capterra: 5 Best Practices for Creating eLearning Videos

DigitalChalk eLearning

Students learn better if they are shown live demonstrations, especially in customer service or sales. If you are teaching the student how to use a specific software or program, you can also include a screencast demonstration. Tips and Tricks Screencasting Tips & Tricks Video Training' Include demonstrations.

Video 76
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). . If you’ve ever been on the other end of terrible customer support, you’ll understand what we mean. Outstanding Customer Support. Product Knowledge Training: Everything You Need to Know.

article thumbnail

Product Knowledge Training: Everything You Need to Know

Ninja Tropic

Then you need one thing: excellent customer service and happy customers (okay fine; that’s two things!). ?. If you’ve ever been on the other end of terrible customer support, you’ll understand what we mean. Outstanding Customer Support. Product Knowledge Training: Everything You Need to Know.

article thumbnail

Meet David Frazier, State of Alabama technology trainer

TechSmith Camtasia

David was kind enough to share his story and screencasting insights with us. But as trainers like David Frazier have discovered, screencast videos are the perfect way to get people up to speed on new technology--quickly and inexpensively. How long have you been working with video and screencasts?

article thumbnail

10 Articulate Alternatives

Ed App

You can also promote user engagement by incorporating the leaderboards and rewards features into your training programs. If you don’t want to start from scratch, you can import a course directly from EdApp’s course library and customize it according to your team’s training needs, all for free. Articulate Alternative #4 – uQualio.

article thumbnail

Customer Education: How to Build A Great Online Corporate Training Program

learnWorlds

This article will put things in perspective for your business and guide you through the steps of creating a great online corporate training program to develop both your business, your workforce, and reach the much-desired improved customer experience. 3 Steps to Building Your Online Corporate Training Program. TABLE OF CONTENTS.