7 Steps for Effectively Handling Customer Complaints
KnowledgeCity
JANUARY 16, 2019
More than half of the time, those customers will do business with you again if you work with them to solve the problem. In fact, if you respond quickly to clear up the issue, nearly all customers will come back to you. 7 Steps for Effectively Handling Customer Complaints. If you or your company made a mistake, admit it.
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