Attention LMSs – I’m mad as…

eLearning 24-7

I’m calling out Saba. That’s right, Saba and their wonderful salesperson HSwidget (name withheld). I contacted Saba and dealt with some really good salespeople. End result – no business for him or Saba. I’m the customer here and not you.

Numbers Don’t Lie: ROI of Corporate Training

LearnDash

Customer service. Even a simple, yet comprehensive training program for custom service reps resulted in an improved customer satisfaction rating of 9.5%, and happy customers are reported to be 33% more likely to do more business.

ROI 247

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Recommended Learning Systems

eLearning 24-7

If a vendor heavily pushes talent management, be aware that is not the same thing as skills management, and to me, makes me question what is the end game, because it hard to say TM first, and then push you are customer training B2B too. Verticals include Retail, Hospitality and Association (so yes, they can play very well in B2B External, member training and customer training too). Saba Cloud – Saba is such a wild card here.

Hello from Our New VP of Partnerships and Distribution Strategy

OpenSesame

Innovative companies such as SuccessFactors / SAP , Taleo / Oracle , Saba , SilkRoad are enabling companies to deeply integrate employee learning and skill development with other aspects of Human Resource Management (and generating billions of dollars of value in the process).

The NexGen LMS Grid

eLearning 24-7

Vendors in corporate only, regardless if they were employee only, B2B/B2C only or a combination of employee/customer/partner and so forth. Chrome extension called Saba Discovery is quite nice, a perfect compliment to content curation. Includes free sandbox after customer goes live.

LMS 92

2020 LMS Trends: An Analyst’s Extended Enterprise Learning Predictions

Talented Learning

They differentiate themselves not only through innovative functionality, but also industry-specific expertise, integration capabilities, professional services, accessible pricing and other unique characteristics. Service continuity is always a top LMS purchasing concern. New year.

The World of Employee Training – Monthly Article Roundup

WalkMe Training Station

To help you make the decision, Business 2 Community has put together a list of some of the most versatile corporate learning management systems, such as Mindflash, Saba, and. This can be done through performance appraisal, customer feedback as well as employee requests.

Saba 63

Gender in the Workplace Study

eLearning 24-7

In conducting background research I found that the top three areas/departments that are overseen by female executives are Human Resources, Marketing and Customer Service. Over the past three months, we have been reaching out to learning system vendors throughout the world, seeking to find information on the number of female executives at their companies and whether or not they had a leadership development program, and if so, what are the breakdowns?

Study 49

2015 Talented Learning LMS Vendor Award Recipients

Talented Learning

Every LMS tried to be all things to all types of customers in all industries. A steady flurry of acquisitions disrupted customers’ lives but never the market as a whole. Innovation was stagnant and most vendor effort was invested in stealing customers from one another.

Types of Learning Systems

eLearning 24-7

What is a sales enablement platform and why if they pitch it for sales training, does it offer customer service training too? Focuses heavily on “sales training” push BUT also customer service training too. Most customers use them for sales training and customer support training. What they are thinking is that they think all LMSs are Cornerstone, Saba, SumTotal, SuccessFactors, and they are not. Let me ask you an honest question.

2019 Talented Learning Awards: Corporate Extended Enterprise Systems

Talented Learning

As outlined last month , we’re simplifying the way we honor the best learning systems by focusing on two key extended enterprise categories: CORPORATE EXTENDED ENTERPRISE: Business-oriented solutions targeting external audiences such as customers, channel partners, suppliers and contractors.

Grids are gone, Welcome2 T-Quad

eLearning 24-7

These are systems that focus on sales training (also customer service – but they do not always pitch that). Linkedin, Workday, SumTotal, Cornerstone On Demand, Skillsoft, eLogic, Cross Knowledge, D2L, Unicorn LMS, Saba, Docebo, Digits Glo, Fuse Universal, Degreed, EdCast, Udemy, Growth Engineering, eCom Scotland, Skillgate, Learning Pool, Spoke (Unboxed Technology), Eurekos, Gyrus Aim, Instancy On Demand, UpsideLMS, Absorb, Coorpacademy, Learn Amp and Axonify. .

Top Learning Systems Trends – A 2019 Extended Enterprise Market Guide

Talented Learning

Saba Software acquired Lumesse. Popular vendors in this space include Cornerstone OnDemand, CrossKnowlege , Degreed , EdCast , eLogic Learning , Media Defined/NetExam , OnPoint Digital , PeopleFluent , Saba , Skilljar and Totara. Welcome to our 5th annual trends post!

Q&A from Blog Readers on E-Learning

eLearning 24-7

Q : I am curious on why Cornerstone On Demand, Saba and SumTotal do not appear in your top twenty lists even though they appear on other sites as the best products in the market. But, I do not look at the number of users, number of clients (in terms of ranking as the best of the best), I look at the platform as a whole – including those extra variables people tend to leave out - user interface, customer service, support, training and a few other items. .

Early Look – Top 50 Learning Systems 4 2018

eLearning 24-7

The second version or update if you will, includes a link to Find an LMS too. The mini report will include some info on who I am (in case you are wondering or someone else is wondering) and my services (for consumers and vendors). Unless you have like 10-25 customers.

Free L&D webinars for June 2019

Limestone Learning

He did it through an unorthodox approach that made Disney one of the world’s most admired companies and a place where inspiring leaders train and develop exceptional employees who deliver amazing customer service. Knowing what the modern learner, your customer, wants is important.

Free 84

Free L&D webinars for July 2019

Limestone Learning

Tuesday, July 2, 2019, 8AM – 9AM PT: Customer Service Training Discussion with Lisa Crockett and Host Kristen Hayden Safdie Join EngageTHEM.org Founder, Lisa Crockett and Host Kristen Hayden Safide, as they discuss customer service training—with a bonus discussion about developing a portfolio.

Free 74

LMS Decision Making Criteria B4 U Buy

eLearning 24-7

Regardless if it is employees, fellow businesses/clients (B2B), customers or some/all of the above, you will have a use case – a learner case. Do they have a support/customer service manager or someone running the team? Service/Support.

Top 10 LMSs for 2013

eLearning 24-7

I’m not a lead gen for the vendors listed – rather the goal is to provide you with vendors that meet numerous criteria including UI, features, support/service, mobile, feedback from current and past clients and future game plans. Anyway, not sure how that played out when they had some clients who moved from Absorb to SmartLab and then ended up going back to Absorb – not an ideal customer service move IMO. Saba: See SumTotal. Hello from sunny Los Angeles.