Dashe & Thomson

OCTOBER 15, 2010

Social Learning Blog Training and Performance Improvement in the Real World Home About Bios Subscribe to RSS eLearning Review: A Module for the National Security Arena by Jim on October 15, 2010 in Reviews , eLearning Most of the eLearning modules we design here at Dashe & Thomson are aimed at the corporate audience. Properly d.

Module 100

Module Social Networks Blended Learning Security 100

Dashe & Thomson

DECEMBER 13, 2010

If the US government can use wikis to develop intelligence on matters of national security, it seems that corporations should feel confident that the beneifts of using wikis can far outweigh the potential consequences. less big companies, for more than 20 years. Liam McCoy: Thanks for this. Ive been looking for some ammo t. Properly d.

Wiki 100

Wiki Social Networks Security Blended Learning 100

Overnite Software

MAY 29, 2019

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. Top-notch software is important, but customer service is just as important in the SaaS (Software as a Service) business model.

Customer Service 72

Customer Service Services Software Custom 72

Learning Pool

JULY 27, 2022

In the last year, it has featured on 17 eLearning Industry lists for excellence in its field, received Gold at the 2021 Brandon Hall Excellence Awards, for Best Advance in Learning Technology Implementation, and double Gold in the Stevie Awards for Outstanding Customer Service. .

LMS 92

LMS microlearning Security Compliance Training 92

Learning Pool

FEBRUARY 16, 2022

In the last year, it has featured on 17 eLearning Industry lists for excellence in its field, received Gold at the 2021 Brandon Hall Excellence Awards, for Best Advance in Learning Technology Implementation and double Gold in the Stevie Awards for Outstanding Customer Service. .

Compliance Training 95

Compliance Training LMS Security Brandon Hall 95

Learning Pool

NOVEMBER 19, 2021

Already this year, Learning Pool has been recognized in the Stevie Awards for Customer Service, taking home double Gold, and was announced as ‘World Class’ to work for in the 2021 Best Companies accreditation program. The post Learning Pool secures place on Top LMS for Mobile Learning 2022 list appeared first on Learning Pool.

LMS 86

LMS Compliance Training Mobile Learning Security 86

Learning Pool

AUGUST 2, 2022

In the last year, it has featured on 17 eLearning Industry lists for excellence in its field, received Gold at the 2021 Brandon Hall Excellence Awards, for Best Advance in Learning Technology Implementation and double Gold in the Stevie Awards for Outstanding Customer Service. .

Diversity Training 86

Diversity Training Compliance Training Blended Learning Security 86

LearnDash

FEBRUARY 8, 2021

Digital information is valuable, and far too many employees practice poor security hygiene simply because they don’t understand the risks. With security threats on the rise, it’s more important than every for organizations to have strong protocols in place. Customer service. Software skills.

Skills 267

Skills Blended Learning Training Train 267

Unboxed

OCTOBER 18, 2018

According to HubSpot, growing companies are nearly twice as likely as stagnating companies to prioritize customer service training as “very important.” We get it: On the surface, customer service training games and activities may seem frivolous. Customer Service Training Games and Activities.

Customer Service 40

Customer Service Services Ideas Custom 40

Overnite Software

MAY 29, 2019

When researching and making decisions on software that fits your particular company’s needs, pay careful attention to the level of customer service you will be receiving. Top-notch software is important, but customer service is just as important in the SaaS (Software as a Service) business model.

Customer Service 40

Customer Service Services Software Custom 40

Learning Pool

JULY 13, 2021

Already this year, Learning Pool has been recognized in the Stevie Awards for Customer Service, taking home double Gold, and was announced as ‘World Class’ to work for in the 2021 Best Companies accreditation program.

LMS 89

LMS Compliance Training Analytics Security 89

BrainCert

JULY 28, 2023

As a course creator, providing a seamless and secure payment experience is crucial for attracting and retaining learners. Payment gateways are a great way to do this, as they provide secure checkout options and the ability to accept payments from multiple sources. What Are Payment Gateways?

Association Learning Management System 52

Association Learning Management System LMS Association LMS Course 52

GoConqr

AUGUST 15, 2017

a better place to work and shop” With this investment, Wal-Mart significantly improved customer service in all of its stores and, consequently, increased total sales in the coming years. The Wal-Mart case demonstrates how important it is for a retail chain to offer a good service to the customer in their different stores.

Customer Service 40

Customer Service Services Custom Social Networks 40

TOPYX LMS

MARCH 12, 2020

While all employee training is important, sales and customer service training is critical. If sales employees can’t secure and retain new customers, close sales, upsell, and cross-sell, businesses are in trouble. This is because a company’s bottom line depends on the competence of its sales team.

Sales 173

Sales Customer Service Learner Training 173

Infopro Learning

FEBRUARY 10, 2021

Today providing good customer service can give your organization a huge competitive advantage. You might be surprised to hear that some of the most successful customer service training programs don’t focus on products or services. The program also lightened the workload of their customer service teams.

Customer Service 419

Customer Service Services Blended Learning Custom 419

Infopro Learning

JANUARY 26, 2021

Bolstering Cyber Security. As insurers are finding new ways to analyze data, they must also equip workforce to secure data from cyberattacks. Driving Customer Excellence. Creating an effective customer service training for quality customer experiences gives a competitive advantage to businesses.

Cyber Security Training 419

Cyber Security Training Business Digital Security 419

Content Raven

DECEMBER 13, 2016

While focusing on day-to-day work, in any environment, whether that is finance, marketing, creativity, sales or customer service, it is also important to be aware that knowledge on security and information is required across all departments, to ensure organizations are kept safe and secure.

Security 40

Security Customer Service Training Train 40

Learning Pool

JUNE 15, 2021

Already this year, Learning Pool has been recognized in the Stevie Awards for Customer Service, taking home double Gold, and was announced as ‘World Class’ to work for in the 2021 Best Companies accreditation program. The post Learning Pool secures spot on ‘Top LMS for Microlearning ’ list 2021 appeared first on Learning Pool.

LMS 53

LMS microlearning Security Brandon Hall 53

Paradiso

SEPTEMBER 5, 2023

SOC 2 Compliance is a set of cybersecurity rules and practices that companies follow to make sure they’re doing a great job at keeping your data secure. It’s like a digital security seal of approval, telling you that the company is really good at protecting your information from hackers and other online threats.

Compliance Training 91

Compliance Training Compliance HIPAA Training Privacy 91

KnowledgeAnywhere

OCTOBER 18, 2023

A centralized platform ensures uniform training across all departments, creating a cohesive defense strategy for Security Awareness Training and Cybersecurity Training. Solution: A well-structured banking onboarding process that emphasizes customer service training can bridge this gap.

Compliance Training 82

Compliance Training Industry Customer Service Compliance 82

Everwise

MAY 3, 2017

When interacting with customers, this increased productivity can shorten turnaround time for queries, increase creativity in problem solving, and lead to a higher success rate securing satisfactory answers. The post To Improve Your Customer Service, Start With Your Employees appeared first on Everwise. Improved Morale.

Customer Service 55

Customer Service Services Custom Mentoring 55

Paradiso

NOVEMBER 17, 2023

Elevate Customer Service and Satisfaction: Exceptional customer service is a hallmark of successful insurance companies. An LMS helps insurance businesses train their employees to handle complex situations and provide outstanding customer care through e-learning in the Insurance Sector.

LMS 91

LMS Compliance Training Industry HIPAA Training 91

Play.ht

APRIL 15, 2024

Have you ever called a customer service number and been greeted by a voice that seemed almost human, yet you knew it was a machine? This technology is reshaping how businesses handle customer calls, making interactions more efficient and often more pleasant. That’s conversational AI IVR at work.

Conversation 40

Conversation Customer Service Voice Text-to-Speech 40

Kitaboo

APRIL 23, 2024

They are customized for different departments, ensuring that employees gain comprehensive knowledge. Customer Service and Support Training Videos designed to enhance customer interaction skills cover practical aspects of customer service processes and software training.

Video 52

Video Diversity Training Compliance Training Guide 52

Learning Rebels

NOVEMBER 8, 2023

Enhancing Customer Service Skills: A customer service excellence community solves the ongoing challenge of delivering top-tier customer support. This peer-supported learning environment ensures that customer service standards evolve to meet changing customer needs and expectations.

Community 130

Community Diversity Training Customer Service Learning 130

Paradiso Solutions

FEBRUARY 17, 2023

Security Make sure the AI-powered LMS you select has strong security measures to safeguard your business’s confidential information. Support To assist you with any potential problems, seek an AI-powered LMS provider that provides dependable technical support and customer service.

RFP 97

RFP LMS Templates Learning Management System 97

Integranxt

MARCH 6, 2024

Hyper-Personalize at Every Touchpoint: Did you know customers use an average of nine touch-points to engage with a brand, according to Salesforce ? This vast landscape presents immense opportunities for customer service monetization through AI-powered personalization.

Strategy 52

Strategy Authoring Tools Text-to-Speech Streaming 52

Kitaboo

MARCH 19, 2024

However, with the increase in digital fraud, it becomes difficult to trust digital resources that sometimes fail to offer the security and protection content creators need for their eBooks. Top 5 DRM Solutions for Businesses KITABOO Vitrium Security Foxit PDF SDK Caplinked Digify IV.

eBook 52

eBook Software Authoring Tools Compliance Training 52

Paradiso

OCTOBER 30, 2023

In an industry where precision and security are of utmost importance, a reliable LMS can make a significant positive impact. Boost Employee Job Satisfaction: The aviation industry is multifaceted, including engineering, cargo, customer service , maintenance, etc.

Association Learning Management System 91

Association Learning Management System LMS Association LMS Blended Learning 91

Fly Plugins

DECEMBER 5, 2023

Cybersecurity Essentials for Small Businesses One of the most highly sought careers in 2023 was Cyber Security Analyst. This is why you see an increasing number of universities offering a Cyber Security bootcamps. AI-Powered Chatbot Development Chatbots are becoming increasingly prevalent in customer service and support.

Cyber Security Training 172

Cyber Security Training Diversity Training Ideas Create 172

Epilogue Systems

MARCH 6, 2024

Improved Customer Experience : Faster and more accurate processes lead to better customer service. Customer Service Automation In the realm of customer service, chatbots and virtual assistants have become indispensable. When automating processes, ensure that sensitive data is handled securely.

Examples 52

Examples Benefits Metrics Compliance Training 52

The Performance Improvement Blog

AUGUST 14, 2014

One implication of the phrase is that if you measure something (customer service, productivity, sales, revenue, etc.), constantly measured the performance of the securities it owned and managed, yet still had to declare bankruptcy in 2008. Number of calls handled went up; customer service went down.

Customer Service 203

Customer Service Metrics Evalution Compliance Training 203

Coreaxis

OCTOBER 15, 2023

These innovative solutions have the potential to revolutionize various aspects of the financial landscape, ranging from improving operational efficiency to enhancing customer experience. By utilizing machine learning algorithms, financial institutions can significantly improve risk management, fraud detection, and customer service.

Customer Service 52

Customer Service Privacy Pattern Security 52

Integranxt

JANUARY 8, 2024

Revolutionizing Customer Interactions Conversational AI has revolutionized customer interactions by offering seamless, intuitive, and highly personalized communication experiences. Security and Privacy Considerations Amidst the widespread adoption of Conversational AI, security and privacy considerations have become paramount.

Conversation 52

Conversation Business Strategy Privacy 52

LearnDash

JUNE 17, 2021

Retailers must respond to online competition, IT companies need to stay ahead of security threats, restaurants need to keep an eye out for new culinary trends. A few decades ago, employees were happy to stay with an organization for life in exchange for pensions and job security. Lower customer service complains?

Compliance Training 287

Compliance Training Online Learning Business Online 287

Hurix Digital

MARCH 14, 2024

This is where PDF remediation services come to the rescue. When selecting a partner, prioritize those with deep document remediation expertise, a rigorous multi-step process that includes both manual and automated solutions, cutting-edge technology, and unwavering security measures.

PDF 52

PDF Compliance Training HIPAA Training Confidentiality 52

BrainCert

JULY 24, 2023

For retail companies looking to optimize employee training and development, an effective LMS can offer a range of benefits that can improve employee productivity, knowledge retention, customer service levels, and more. It is crucial for retailers to have their staff up-to-date on product knowledge and customer service skills.

Association Learning Management System 52

Association Learning Management System LMS Association LMS Compliance Training 52