Ed App

APRIL 29, 2022

This soft skill example is especially important for industries like sales and customer service that involve constant communication with customers. Being well-versed in communicating in a simple and easy-to-understand manner allows you to effectively address customer needs and avoid further misunderstandings.

Examples 72

Examples Skills Problem Customer Service 72

Continu

SEPTEMBER 28, 2018

Since we launched publicly in 2013, we’ve been a (mostly) remote team. We can recruit the best team members for our company, no matter where they live. But there are challenges that come with managing a remote team. Some of them are the same that you’d face with an on-site team. And that takes a lot of work.

Teams 45

Teams Management Tips Culture 45

TalentLMS

MARCH 3, 2020

8 ways to improve sales training for your team. Know your customers. A lesser-used approach to product training is spending some time in customer service. This practice is most useful for new members of your sales team and should be applied during onboarding. Keep it relevant. Never stop being curious.

Sales 52

Sales Blended Learning Virtual Classroom Tips 52

learnWorlds

OCTOBER 18, 2022

Disputes between coworkers or customers are inevitable, but they don’t have to turn into full-blown conflicts if handled correctly. Conflict resolution training can teach employees to handle disagreements effectively and also provide excellent customer service. Build a stronger team. Critical thinking. Leadership.

Skills 52

Skills Blended Learning Simulations Authoring Tools 52

CommLab India

JULY 6, 2016

The difference in working styles between companies in India compared to companies in the West and elsewhere can lead to reduced efficiency. This will help you gauge their level of customer service. There should be enough confidence to trust the vendor with sensitive information. Cultural differences. Time Zones.

Outsource 66

Outsource vendor Expertise Project 66