Ed App
JULY 29, 2022
Working in customer service is no walk in the park. It requires constant training, which can be difficult to sustain without proper customer service coaching tools. These can all help your team master the knowledge and skills needed to handle customers effectively. Customer Service Coaching Tool #1 – EdApp.
The Be-all and End-all Guide to Creating a Supreme LearnDash LMS
OCTOBER 5, 2023
A CRM (Customer Relationship Management) system is a software tool that helps businesses manage their customer relationships. It can be used to track leads, nurture prospects, manage sales opportunities, and provide customer support. This makes it easier for you to resolve customer issues quickly and efficiently.
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Think Orion
SEPTEMBER 14, 2023
It also allows users to track sent and received messages for enhanced communication. Cons : Customer service needs to be improved as it gets backed up during certain hours, creating user problems. Cons : Analytics on how receivers (students, parents, or faculty) respond to the SMS must be added to improve customer service.
Ed App
SEPTEMBER 19, 2021
Knowledge Management Software #3 – Zoho Showtime. Zoho Showtime is a comprehensive training solution and knowledge management software that can help you run and manage your employee training programs more efficiently. Cost: Free, Paid plans start at $5 USD per month. Cost: $9 to $299 USD per month.
Continu
MARCH 1, 2019
Customer Contact East. Frost & Sullivan’s conference is aimed at customer service and customer contact executives, so it includes lots of high-level breakout sessions. While much of the conference is focused on customer experience, you’ll also find service-focused sessions. Smart Customer Service.
Arlo Training & Events Software
AUGUST 15, 2021
About: Accessplanit learning and training tracking software centralises your training operations, gets your entire business rowing in the same direction and allows you to delight your employees and learners. You can hook your training system up to a CRM, such as Hubspot, Zoho and Salesforce. It works out much better for you that way.
learnWorlds
MAY 19, 2020
Webinar Platform #8: Zoho Meeting. There is no phone customer service provided. Webinar Platform #8: Zoho Meeting. Zoho Meeting is another great option to choose from. Zoho Meeting comes with the following pricing plans: Zoho Meeting Free Plan: it’s free but with 5 attendees and limited features.
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