June 10, 2019
Video demo actions off during playback
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(5)
June 10, 2019
Video demo actions off during playback
Newbie 2 posts
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(5)

I have been trying to create a Video Demo in the 2019 version without webcam.  As I film the video, clicks and opening boxes work fine.  However, once I play back to check the video, the clicks are popping up before my mouse cursor even gets there and the text is typing early as well.  Also when boxes are closed in the video, they spontaneously reopen on the video, even though they did not reopen during the filming. It should be simply recording what I am doing on my computer so why is everything off during playback?  My settings match another user who is on a year older version and videos on her version work perfectly.

5 Comments
2019-12-21 00:08:07
2019-12-21 00:08:07

I’m having other video demo problems also, but with using a webcam. Waiting on Adobe to get back to me

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ianr52420614
's comment
2019-12-21 09:43:14
2019-12-21 09:43:14
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ianr52420614
's comment

Can you explain the problems? Which webcam do you use? Still on same version or now on 11.5?

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(1)
2019-06-11 07:59:49
2019-06-11 07:59:49

Strange issue…. Can you check the exact version number, should be 11.0.1.266 today.

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Lieve Weymeis
's comment
2019-06-12 14:33:19
2019-06-12 14:33:19
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Lieve Weymeis
's comment

I just updated to 11.5.0.476 and it’s working correctly now!  Thank you!

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inglishm013091
's comment
2019-06-12 14:58:45
2019-06-12 14:58:45
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inglishm013091
's comment

OK. Couldn’t tell you yesterday that the new patch would go live today 

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