CLO Magazine

FEBRUARY 28, 2018

In the 20th century, information became as important as materials, leading to what my friend and mentor Peter Drucker called knowledge work. People were no longer viewed as mere “hired hands,” and managers had to learn to encourage and inspire those who worked with them. Before she left the hotel, the guest booked her next stay.

Server 73

Server Leadership Behavior Reputation 73

Origin Learning

MARCH 10, 2016

Organizations globally, irrespective of size, are concentrating on how to connect intellectual (knowledge), working (money), and human (talent) capital effectively so that efficiency drives growth and brings in economic gains to the stakeholders. Doesn’t every learning and development team want learning to stick?

Social Media 100

Social Media Media Social Social Networks 100

ID Reflections

AUGUST 28, 2012

This taught me a few things about work, technology and myself. Work —complex knowledge work requires solitude as well as collaboration. Ever since I started working primarily from home, I realized (even more so than before) the importance of online communities—within my organization and without.

Stock 124

Stock Skype Knowledge Worker Community 124

Tony Karrer

JANUARY 8, 2009

Harold Jarche, Michele Martin and I are pleased to announce a new workshop offering that relates to the recent posts on Tool Set 2009 and to the issues of Work Literacy. Work Literacy Skills Workshop Was the last formal training you had on knowledge work skills the use of a card catalog and microfiche reader?

Social Networks 100

Social Networks Wiki Skills ASTD 100

CLO Magazine

MAY 11, 2017

Provided that learning and development leaders could and should have a central role in innovation, what is the chief learning officer’s responsibility? One realization is that most of the benefits to business are coming increasingly from so-called knowledge work, work that processes information in productive ways.

Innovation 87

Innovation Roles Cognitive Leadership 87

ScholarLMS

OCTOBER 10, 2020

There are several benefits of social learning in a traditional educational setting: Collaborative learning in brick-and-mortar schools, colleges, and even corporate offices encourages holistic development by enhancing the cognitive, thinking, language, communication, application, and interpersonal skills of learners. Work in groups.

Virtual Learning Environment 52

Virtual Learning Environment Learning Environment Collaboration Environment 52

AXIOM Learning Solutions

MARCH 23, 2023

Bill is the developer of a workshop called Energy Is The New Time , available from AXIOM through a partnership with Zeiberg Consulting. Related Resources Energy Is The New Time Workshop Facebook Twitter LinkedIn Reddit Email Print Episode Transcript Scott Rutherford: Welcome to the AXIOM Insights learning and development podcast.

Podcasts 49

Podcasts Podcaster Podcasting Management 49

Everwise

JANUARY 25, 2018

The onboarding practices of the past – completing checklists of tasks, filling out forms, and even watching old grainy compliance tapes – may no longer cut it, particularly in industries like knowledge work, where talent (and therefore turnover) is very expensive. Create a balanced, effective onboarding program.

Atlassian 40

Atlassian Compliance Training Mentoring Trust 40

ID Reflections

MAY 30, 2013

In your role as group leader, what is the most critical aspect of your work," I asked, expecting him to say planning, prioritizing tasks, allocation and so on. Once again Umesh completely knocked my socks off by saying, "To help others do their work as smoothly and effectively as possible."

Leadership 139

Leadership Skills Job Predictions 139

Jay Cross

APRIL 6, 2013

Effective managers make stretch. Knowledge work has evolved into keeping up and taking advantage of connections. These posts offer guidance to managers who want to make learning from experience and conversation more effective. Members of CoPs develop and share knowledge, values, recommendations and standards.

Social Networks 83

Social Networks Social Network Communities of Practice Lesson 83

ID Reflections

DECEMBER 25, 2010

This is one of those must read books for trainers/learning and development professionals/anyone interested in the phenomenon called learning. I am talking about knowledge work here. Quoting from the book below: Routine experts are very effective at solving problems that are representative of problems in their domains.

Learner 177

Learner Diversity Training Expertise Cognitive 177

Tony Karrer

AUGUST 31, 2009

Someone was just asking me about the big trends in learning and the implications of those trends on corporate learning and development. And you cannot Separate Knowledge Work from Learning. I know from Data Driven performance improvement solutions that often informal learning can be very effective in driving results.

Trends 121

Trends Blended Learning Social Networks eLearning 2.0 121

ID Reflections

MARCH 27, 2010

I have quoted liberally from the paper below to substantiate my analysis of why this age demands that we develop the art of asking questions. Refer to the Cynefin Framework developed by David Snowden for an understanding of the increasing complexity of today’s environment. A simple explanation of the Cynefin Framework.

Conversation 123

Conversation SAP Innovation Collaboration 123

Tony Karrer

FEBRUARY 3, 2009

Work Literacy eLearning 2.0 Fourth Grader Wikipedia Update New Work and New Work Skills Work Skills Keeping Up? Knowledge Work Framework Tilde Effect Concept Worker Knowledge Work Not Separate from Learning Tool Set 2009 Search Better Memory Network Learning Information Radar Remote Collaboration Common eLearning 2.0

Social Networks 102

Social Networks ASTD Wiki eLearning 2.0 102

Tony Karrer

MARCH 11, 2009

This also means that a key skill is develop better memory methods that help us individually deal with the fact that we are skimming more stuff and will have an ever increasing need to quickly get back to it. And likely the answer is that it also depends on the topic, length of the item, the timing, and way too many other variables.

Long Tail 100

Long Tail Design Courseware eLearning 2.0 100

bozarthzone

JANUARY 20, 2009

Here is a piece out of Millikin University on the information skills needed by those entering knowledge work roles. Apart from providing an opposite-side-of-the-coin view, it points to new taks for educators and trainers in developing workers. Do we need more procedures manuals ?

Informal 40

Informal Skills Security Knowledge Management 40

Kapp Notes

MARCH 22, 2010

I realized back in the late-1990s that PowerPoint had the potential to be an effective authoring tool. Remind them that the visual cues of games, the need to think quickly, the immersive qualities all create an effective learning environment. While the tool was complex and detailed, it held such promise for computer-based instruction.

Second Life 100

Second Life Games Education Augmented Reality 100

Tony Karrer

MARCH 16, 2009

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Individual work and learning will be the focus of all levels of management.

eLearning Consultant 103

eLearning Consultant Consulting Job Management 103

Jay Cross

AUGUST 7, 2009

Effectiveness – Jay Cross. Developing more informed marketing partners. In a networked corporation, there is scant difference between knowledge work and learning. Business success depends on them working together rather than as individuals. Published in Chief Learning Officer, August 2009.

Learning 2.0 75

Learning 2.0 Informal Learning Informal Cognitive 75

ID Reflections

DECEMBER 30, 2010

With the unknown and the complex becoming the norm in knowledge work, adaptability is the key to dealing with challenges, to be comfortable with ambiguity, and to move to a state where we are constantly learning. And very soon, water goes back to its natural state—open and clear—ready for the next impact.

Agile 179

Agile Expertise Cognitive Collaboration 179

Jay Cross's Informal Learning

FEBRUARY 20, 2009

To be effective today they need to be constantly probing and trying out better ways of work. Management’s job is to assist this dynamic flow of sense-making and to respond to workers’ needs, within a trusted network of information and knowledge sharing. . A New Model for Training.

Training 40

Training Train Instructional Design Pattern 40

Jay Cross

MARCH 19, 2012

Mayo discovered the Hawthorne Effect, opening the study of motivation. Understanding what type of environment we are working in (Simple, Complicated, Complex or Chaotic) lets us frame our actions. RESPOND: Support the work; Connect people; Share experiences; Develop tools. GE started its corporate schools. ASTD is born.

Authoring Tools 46

Authoring Tools CD-ROM Compliance Training DDI 46

Jay Cross's Informal Learning

FEBRUARY 16, 2009

ADDIE (analyze, design, develop, implement & evaluate) made it possible to manage the process of creating useful training programs systematically. Sometimes it’s more effective to imbed the knowledge in the work than to plant it in the head of the worker. Why isn’t Sally at work today?

Instructional Design 46

Instructional Design Agile Instructional Instruction 46

Jay Cross

APRIL 20, 2010

In time, the words will migrate into the Working Smarter unbook. Working smarter is the key to sustainability and perpetual improvement. Knowledge work and learning to work smarter are becoming indistinguishable. Workscaping. Introducing Workscapes. Deep learning is experiential. A workscape is a learning ecology.

Micro-Learning 46

Micro-Learning Knowledge Worker Attitudes CLO 46

Tony Karrer

DECEMBER 3, 2008

Strategy (15) PWLE Not PLE - Knowledge Work Not Separate from Learning (15) Corporate Social Bookmarking Tools (14) Corporate Learning Long Tail and Attention Crisis (13) Test SCORM Courses with an LMS (13) 90-9-1 Rule aka 1% Rule in Collaborative Environments (13) Social Conference Tools - Expect Poor Results (13) Instruction eLearning 2.0

Authoring Tools 100

Authoring Tools Social Networks Long Tail eLearning 2.0 100

Spark Your Interest

MARCH 7, 2021

These offer a cloud-based, personalized learning environment to promote skill development beyond compliance-based employee training. They hired a developer to help them set it up. After 6 months of continued panic calls to the developer, they realized their ‘free’ LMS, wasn’t so free after all. Beware Of Feature Bloat.

LMS 262

LMS Authoring Tools Compliance Training Instructional Design 262

eLearning Learning Posts

AUGUST 4, 2009

LinkedIn Guide for Knowledge Workers - eLearning Technology , July 6, 2009 How to use LinkedIn more effectively as part of your knowledge work. Ultimately it’s line managers that determine the success of learning and development - Clive on Learning , July 14, 2009. Learning Developments , July 2, 2009.

Social Media 40

Social Media Media Social Skills 40

Learnnovators

FEBRUARY 16, 2014

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. He also knows ‘what works’ in the world of strategic talent.

Performance Support 113

Performance Support Compliance Training Social Learning Ratio 113

Learnnovators

FEBRUARY 17, 2014

From 2002 until the end of 2008, Charles was the Chief Learning Officer for Reuters and Thomson Reuters where he had responsibility for developing the global learning and performance strategy and leading the learning organisation for the firm’s 55,000 workforce. He also knows ‘what works’ in the world of strategic talent.

Blended Learning 100

Blended Learning Performance Support Compliance Training eLearning Consultant 100

Performance Learning Productivity

DECEMBER 20, 2013

Briefly, the CLC survey found the following: L&D IS SEEN AS IMPORTANT BY MOST MANAGERS Employee development (and learning) is seen as important by most line managers. The way organisations work today is almost unrecognisably different from the structured and closely-managed systems in pre-Internet and pre-ubiquitous connectivity times.

Social Media 221

Social Media Attitudes Performance Support eLearning Consultant 221

Tony Karrer

MARCH 25, 2009

Complexity of Productivity for Knowledge Work Productivity is defined as: the ratio of the quantity and quality of units produced to the labor per unit of time For some knowledge workers, we can reasonably define things this way. It also causes us to confuse activity and effectiveness.

Productivity 100

Productivity Product Social Networks Knowledge Worker 100

CLO Magazine

AUGUST 29, 2018

The answer is yes — and that means they need the skills to author effective, high-quality insights. In an interview with Forbes for a 2017 article, “How to Hire and Develop Critical Thinkers,” William T. Writing effective insights starts with understanding the foundation on which they are built. Gormley Jr.,

Informal 71

Informal Business Authoring Tools Score 71

Experiencing eLearning

NOVEMBER 19, 2009

The need and pressure to learn continually, coupled with limited time available to learn, make new digital media viable for professional development. From a 2008 microlearning conference “There is a need and pressure to learn continually due to rapid change in society and the economy…Knowledge gaps are widening.&#.

LearnTrends 262

LearnTrends microlearning Learning Objects PLE 262

ID Reflections

JANUARY 15, 2015

When the agile manifesto was crafted along with its 12 principles at a ski resort in Utah, the group of people may have had software development in mind. Quoting from the book: “ Routine experts are very effective at solving problems that are representative of problems in their domains. I have described it briefly here.

Agile 100

Agile Social Networks Expertise Collaboration 100

Jay Cross

JUNE 28, 2009

At the same time, we are shifting into an era in which knowledge work and learning occur where re-engineered business processes collide with a participative and interactive ecology of information flows. The working definition of ROII is the observable development of capacity and capability to create economic values out of intangibles.

ROI 66

ROI Social Networks Network Authoring Tools 66

Tony Karrer

MARCH 29, 2009

In her qualitative study of people who keep blogs on training and development topics, Kristina Schneider found that few of the bloggers differentiated between fact and opinion; nor did they verify the information they published; nor did the bloggers provide disclaimers about the nature of the content they published [3].

Social Networks 100

Social Networks Blended Learning Compliance Training Write Blog 100

Hurix Digital

OCTOBER 18, 2021

Collaborative learning at the workplace is an effective educational technique for upskilling employees. Develops skills and knowledge. Working in a group allows learners to achieve a common goal and helps develop various skill sets and knowledge. Improves relationships. Pick the right learning tools.

Collaborative Learning 52

Collaborative Learning Learning Environment Collaboration Environment 52