Knowledge Management vs. Knowledge Creation
The Performance Improvement Blog
AUGUST 4, 2010
John Hagel III, John Seely Brown, and Lang Davison , all with Deloitte’s Center for the Edge, argue that passive repositories of organizational information (i.e., Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. Is KM dead?