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Knowledge Management vs. Knowledge Creation

The Performance Improvement Blog

John Hagel III, John Seely Brown, and Lang Davison , all with Deloitte’s Center for the Edge,   argue that passive repositories of organizational information (i.e., Knowledge Management) have failed to advance learning. They write: The best KM systems succeeded at capturing and institutionalizing the knowledge of the firm. The folks with the knowledge were often reluctant to put what they knew into the database. Is KM dead?

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Organizational Learning Is A Social Act

CLO Magazine

We make many assumptions about organizational learning. On the surface we seem to know what organizational learning is: People attend programs or complete e-learning modules, they learn something new and they somehow become better. But this approach doesn’t represent how people in organizations actually learn. Hence we see massive failures across the board in the effectiveness of organizational learning.

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7 Characteristics Of A Digital Mindset

Learnnovators

The digital five forces – Social Media, Big Data, Mobility and Pervasive Computing, Cloud, and AI and Robotics – are disintermediating, disrupting and deconstructing the old world order. The word “digital” is on everyone’s lips; however, organizations are stumbling when trying to put in place a holistic strategy and implementation plan that will take into account the mega-shifts heralded by these forces. The power of digital is transformative.

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“Digital Mindset”: What Is It All About?

Learnnovators

Digital mindset” seems to have become another buzzword–rather buzz-phrase to be grammatically precise–whenever the conversation (online or offline) veers toward social business, social learning, collaboration, and other 21st Century phenomenon in general. One of the oft-repeated reasons for the failure of Enterprise Social Networks (ESNs) in organizations is often attributed to a lack of “digital mindset” in the employees or leadership or both.

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Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. Her passion is to help organizations become learning organizations through social and collaborative learning. Sahana: A community manager’s task is varied.

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SAHANA CHATTOPADHYAY – CRYSTAL BALLING WITH LEARNNOVATORS

Learnnovators

WoL Workplace Learning ZapposThe post SAHANA CHATTOPADHYAY – CRYSTAL BALLING WITH LEARNNOVATORS appeared first on Learnnovators.

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Six Obstacles To Building Communities In Organizations

Learnnovators

Rachel Happe begins her latest post, 10 Trends for the Future of Communities , with a comprehensive description of the various intersecting and intermingling streams and characteristics that inform communities, and I am quoting her below: “ Communities sit at the intersection of a number of trends; social media, digital transformation, a generational shift to prioritize purposeful work, the future of work, change management, leadership and social learning.”

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Becoming a Social Business – Beyond Culture Change

Learnnovators

The usual culprits are the hapless organizational culture closely followed by hierarchy and leadership lethargy. The crux of the problem lies in our inability to see how the culture of organizations stem from and is shaped by the very discourse of management that we have collectively subscribed to ever since the Industrial Revolution and the manufacturing era. Currently, our management discourse is permeated by the language of two metaphors – the military and the manufacturing.

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The Changing Face of Work and Workplace Learning

Learnnovators

The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. As working professionals and L&D personnel concerned with training and organizational learning, capability building and talent development, we cannot ignore the implications of this changing landscape.

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MOOCs In Workplace Learning – Part 1: Some Points To Consider

Learnnovators

Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. Just as the advent of e-learning created a shift in training paradigms a couple of decades back, MOOCs are set to create another shift today. With the rise of MOOCs, we are also likely to see social, collaborative learning take root in organizations. What is the value proposition of a MOOC in workplace learning?

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Emergent Workplaces: Learning In The Networked World

Learnnovators

A recent, very brief conversation with @krishashok triggered a few thoughts related to emergent workplaces and what learning in the networked world will look like. Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. This is my area of passion.

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The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

What is common across the learning modes and methods mentioned? Social learning via an enterprise collaboration platform. Mobile enabled learning accessible anytime, anywhere, on any device of the user’s choice. MOOCs which straddle the line between social learning and e-learning with learner communities. These are essentially “pull” and collaborative learning modes and cannot be imposed. But first, WHAT IS EMERGENT LEARNING?

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MOOCs in Workplace Learning – Part 5: Skills Learners Need Today

Learnnovators

While the title of the post specifies MOOCs, the skills and mindsets I have explored in the post are, IMHO, required by all to survive and thrive in the digital and connected world. I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. The earlier posts… MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC.

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Integrating Social Learning In The Workplace

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

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Social Technology, Community Management & Organizational Development

Learnnovators

The diagram below by Dion Hinchcliffe is a succinct illustration of how digital technology has been and will continue to play a key role in bringing about this change. With digital technology growing exponentially, the speed of change is going to be faster than any we have encountered before. And there will be no escaping this digital onslaught. It’s also worthwhile noting that digital evolution is not only for the IT department to worry about.

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The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time. Marketing the platform — albeit subtly — is one of the tasks of a community manager.

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The Changing Nature of Workplace Learning

Learnnovators

One was from the field of architecture and the other was by Harold Jarche on workplace and learning. They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge.

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7 Strategies to Facilitate “Working Out Loud”

Learnnovators

A community grows around a domain where practitioners share their insights, knowledge and doubts, the work processes. Community members learn together, share feedback, take onus of building the domain. Explicit and tacit knowledge gets shared. Talented coders and developers come together to learn, share and co-create. This is where a community manager can be indispensable. If these happen to be from the senior management, so much the better.

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L&D’s Role In A Purpose Driven Workplace

Learnnovators

The chat was full of insights and learning, as always. And the trigger for this post was the question: How will learning & development shift in a PDW? I have been writing about the shifts required by L&D to meet the connected and collaborative knowledge economy for some time now. Re-imagining Work and Learning in a Networked World. The Changing Face of Work and Workplace Learning. Role of Community Management in Workplace Learning Today.

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GETTING STARTED WITH WORKING OUT LOUD

Learnnovators

I am trying to move to a mode where I’ll write shorter posts more regularly on specific topics, questions posed to me, or an aspect of modern workplace learning that interests me. I happened to mention “ working out loud ” as a practice that is fundamental to social and collaborative learning, and drew a completely blank stare. Share a snippet from the day’s work that captures a learning, a mistake made, or insight gleaned. It is a very powerful learning tool.

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Workplace Learning in a World “Beyond Automation”

Learnnovators

The digital disruptors in the shape of Robots, Big Data and Sensors are here. However, this HBR article takes a different view of automation and digitization of work, going beyond the gloom and doom mindset. The remaining tasks will require individuals who fundamentally think differently about work and learning. The key question we (as L&D/HR) need to think of is how are we going to support workplace learning to build such skills in the workforce?

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MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

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Getting Started With Working Out Loud

Learnnovators

I am trying to move to a mode where I’ll write shorter posts more regularly on specific topics, questions posed to me, or an aspect of modern workplace learning that interests me. I happened to mention “ working out loud ” as a practice that is fundamental to social and collaborative learning, and drew a completely blank stare. Share a snippet from the day’s work that captures a learning, a mistake made, or insight gleaned.

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MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. Before I plunge into the heart of my analysis and discussion, I want to share a couple of snippets on Networked Learning from Wikipedia. ( [link] ).

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MOOCS IN WORKPLACE LEARNING – PART 5: SKILLS LEARNERS NEED TODAY

Learnnovators

While the title of the post specifies MOOCs, the skills and mindsets I have explored in the post are, IMHO, required by all to survive and thrive in the digital and connected world. I have been writing about MOOCs in the context of workplace learning from different perspectives for some time now. MOOCs in Workplace Learning – Part 1: Some Points to Consider. MOOCs in Workplace Learning – Part 2: Designing a MOOC. MOOCs in Workplace Learning – Part 3: Launching a MOOC.

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THE CHANGING FACE OF WORK AND WORKPLACE LEARNING

Learnnovators

The rise of mobile computing in the form smartphones, tablets, and wearable devices accompanied by ubiquitous Internet connection is creating unforeseen change–in how we work, learn, communicate, do business, conduct personal tasks, and myriad other aspects. As working professionals and L&D personnel concerned with training and organizational learning, capability building and talent development, we cannot ignore the implications of this changing landscape.

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THE CHANGING NATURE OF WORKPLACE LEARNING

Learnnovators

One was from the field of architecture and the other was by Harold Jarche on workplace and learning. They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge.

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MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

This is a continuation of my MOOC series and also a post that draws a lot from the #MSLOC430 Community and MOOC (“C” type) that I am participating in — the open section of the graduate course in the Master’s Program in Learning and Organizational Change at Northwestern University. It takes a relational stance in which learning takes place both in relation to others and in relation to learning resources.”. Learning will simply become integrated into our life-stream.

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MOOCS IN WORKPLACE LEARNING – PART 1: SOME POINTS TO CONSIDER

Learnnovators

Having taken the world of higher education by storm (though not everyone will agree), MOOCs are all set to disrupt/re-invent workplace learning. Just as the advent of e-learning created a shift in training paradigms a couple of decades back, MOOCs are set to create another shift today. With the rise of MOOCs, we are also likely to see social, collaborative learning take root in organizations. What is the value proposition of a MOOC in workplace learning?

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EMERGENT WORKPLACES: LEARNING IN THE NETWORKED WORLD

Learnnovators

A recent, very brief conversation with @krishashok triggered a few thoughts related to emergent workplaces and what learning in the networked world will look like. Here are two definitions from Wikipedia that captures the essence of Networked Learning: “ Networked learning is a process of developing and maintaining connections with people and information, and communicating in such a way so as to support one another’s learning. NETWORKED LEARNING CHARACTERISTICS.

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MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

@ ignatia (Inge de Waard) describes MOOCs thus in her Master’s Thesis: “MOOC is above all referring to a pedagogical model with independent learners, access to information, opportunity to create emerging, spontaneous, yet not directed learning communities, etcetera. Corporate Learning will be transformed and will take on more importance wrote Josh Bersin in his HR predictions for 2015. There is an urgent need to re-imagine workplace learning for the networked world.

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INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

I have been writing about social learning and its related concepts – communities of practices , working out loud and skills for the networked world for quite some time now. Social learning has become a buzzword in the workplace learning space, and every other organization is claiming to have “social learning” as a part of the mix. The catch is that “social learning” cannot just be implemented or enforced. How is this change related to social learning?

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MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

This infographic of a Deloitte Survey spanning 90 countries look at the talent issues that can threaten organizational effectiveness. is an incisive article by @Josh_Bersin on the way Gen Y views the world of work, leadership, career progression and learning. They will expect and demand to learn differently — social, mobile and cloud will play a big role. Rebuilding Management Skills and PM. Enable peer-to-peer collaboration and learning.

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Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

I recently wrote about the challenges of integrating social learning in the workplace. Social Learning and social business go hand in hand. To facilitate social learning, an organization has to become a social business first. When we talk about social learning, we are talking about the fundamental organizational structure of a business. The current failure of organizations to integrate social learning stems from their bolt-on strategy.

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Working Out Loud: Using the Tools We Already Have

Learnnovators

A bit more conscious thinking behind why, when and how we use these platforms can transform our daily meandering interactions into purposeful habits around learning, sharing and community building. This thought was triggered by David Kelly’s presentation – Social Media, Social Learning, and Curation where he highlights the role each of the social tools/platform can play in our sharing and learning.

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