Director Instant Messaging Knowledge Management Program 
Jay Cross
MARCH 29, 2015
CONCEPTS examines the incredible acceleration of time, a working definition of informal learning, how informal learning benefits organizations, and why learning ecosystems will crowd out training programs.
Jay Cross
JUNE 28, 2011
By contrast, instructional designers are accustomed to building new programs from the ground up, like architects who begin by chopping down trees and leveling contours so they can plan from a blank sheet of paper. Facility for online discussion, instant messaging, video conferencing. Training Directors 177. Océ 346.
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