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Off-Shore Call Center Experience

Tony Karrer

While I've been somewhat agnostic on the issue of having on-shore vs. off-shore call centers, an experience five minutes ago may have changed my mind. The person who picked up initially was from an off-shore call center in India. This was not a topic of discussion and likely it must have come up on her screen.

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Six Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or eLearning initiatives. In such a scenario, effective blended learning is the best way forward. Wondering how?

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Is Remote Working A Passing Trend or the Future of Work?

Jigsaw Interactive

This change is significant to the perception of working from home as a viable option, which has helped steer the ship of continued remote work to more opportune shores. According to a PWC CEO panel survey, “When employees are working from home, they are less likely to take time off or unplug, and thus are more prone to burnout.

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3 Steps to Transition From Teacher to Trainer (and One Word of Caution)

Learningtogo

Once the self-inflicted pressure is off, you’ll discover that most of your skills translate to working with learners of any age. You’ll find some great tips on how to market those skills in Lisa Spinelli’s ATD book Teachers to Trainers and some excellent ways to shore your knowledge base on td.org.

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ASTD LearnNow Day 2 notes #ASTDLN

Learning Visions

These are my notes from the morning session of ASTD LearnNow Conference, happening July 25 & 26 on the lovely shores of the Charles River in Cambridge, MA. Bob Mosher is starting the day off with some discussion around where do we start implementing these new technologies? This war is won one project at a time?".

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Enhancing Employee Engagement with Content Delivery Platform

Kitaboo

Keeping in mind the organizational and personal skill-benefits of employee training platforms, this post will discuss employee engagement with relevance to digital training. Sales Enablement: Using a content delivery platform , it is possible to reach out to the whole team (on-shore or off-shore) to provide training on critical aspects.

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6 Reasons Why Blended Learning Is Becoming a Trend

PulseLearning

For instance, organizations operating off-shore rigs can’t spare crews for weeks or months to attend training. Off-shore rig operators can take part in conventional distance or elearning initiatives. In such a scenario, effective blended learning is the best way forward. Wondering how?