How to keep track of clients’ favorite details
Making Change
MARCH 30, 2009
Action map: For mapping, I use Compendium , which lets you paste text, PowerPoint slides, PDFs, and web sites in the map. This makes it easy to locate the relevant information when I write the storyboard. Move the info into your content dump and color code it in the source doc. Write the storyboard and draft the job aids.
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