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Customer Complaints, How to Avoid the Traps

eLearning 24-7

When it comes to the e-learning market, specifically the LMS space (and you can toss in LCMS, CMS, Learning Portals as well), there are a lot of traps that customers fall into and can’t get out. Upgrades – free? And yes, there are times it is both parties. .&# Do you listen to your customers?