Working with E-Learning Vendors: Tips for Working with Vendors

E-learning Uncovered

Over the last few blogs, I’ve given some tips on how to find a vendor through a Request for Information (RFI) and Request for Proposal (RFP) , and then how to evaluate the responses you get to select the best vendor to meet your needs. During development, always keep your design document and other guidelines up-to-date with anything the vendor promised they would do. If the vendor supplies the contract, make sure you are protected.

LMS RFP

Tony Karrer

Continuing on from my earlier posts: LMS Selection Presentation Reformulated LMS Selection Team and Stakeholders LMS Selection Process From several comments and from looking at my list of issues, I realize that writing a good LMS RFP is challenging and it's easy to make lots of mistakes. LMS RFP Resources John Theis wrote a dissertation on the contents of 25 RFPs submitted to an LMS vendor. Another good resource is: Learning Management Systems (LMS) A Review.

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RFPs: Eliminate the Agony, Embrace the Success

eLearning 24-7

For some people, creating a RFP can be an exciting experience unmatched in the annuals of time. It is a necessity to identify the vendor that is going to provide you with the best system for your solution. When people need a RFP, they think “Internet&#. As in, let me see if there is one on the Internet, I can use as my RFP. The RFP may be geared actually to the vendor whose site you have pulled it down from. RFP is another word for lots of pages.

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When your LMS BFF is no longer

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The big elephant in the room that we hear so many times and vendors love to pitch (to get you to their system), but rarely the vendors themselves will admit to – many have only themselves to blame. Sometimes, it is the client’s fault and sometimes it is the vendor’s fault. I know, I know it is never your fault (client) – its those nasty LMS vendors, but as with the failure to recognize, often more than not it is duality, at least at some level.

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September E-Learning Trends

eLearning 24-7

Thankfully, the latest trends in e-learning should solve your soon to be fall foliage dilemma. As you all know, I monitor the entire e-learning industry and with that comes out some interesting trends. No surprise that some vendors are also waiting to see what happens. M-Learning with a native app – slowly trucking along, but I am hearing quite a few vendors who are either in development or getting going in 2014. E-Learning 24/7.

How to Buy a LMS

eLearning 24-7

LMS – Learning Management System – most commonly sought out by folks. LCMS – Learning Content Management System – going the way of the dodo bird. M-Learning- Mobile Learning. E-Learning – Online Learning. Many people confuse the term thinking it means electronic learning and thus will boost that they were doing e-learning 20 years ago or even longer. LRS – Learning Record Stores.

What consumers want in a LMS – can you say WOW?

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With this knowledge comes the avalanche of hyper sales, vendors are exploring ways to gain your attention. Whether they are using their system for employees, B2B market or a combination of both, this is becoming the standard rather than the secondary. Thus is should be a concern to every vendor who shows off a system that is stripped off its looks to entice buyers. The most common responses I hear from vendors are. E-Learning 24/7.

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Psst. You wanna buy some features?

eLearning 24-7

LMS vendors are continuing to add some very unique features in an effort to set themselves apart from the competition. In an effort to grab some market share and of course acquire new clients, unique feature sets, robust feature sets and even some new marketing spin are becoming reality. You don’t have to go to funkytown to see some feature sets that put the “WoW” back into learning. Desktop sharing (appears with a few vendors). E-Commerce.

LMS vendors: R u hearing us?

eLearning 24-7

LMS Vendors. 30% vendors offer at least one type of social media – from my latest LMS directory. Dozens of LMS vendors, had typos on their web pages, zero screens of the system, links that went nowhere and two kicked up my Firewall warning of possible privacy collection and one had a Trojan Horse (I use a hardcore firewall and A/V). Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language.

Out with the old into the new LMS: Part 2

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Start searching out LMS vendors that meet the list criteria, specifically the ones you must have/otherwise they are deal breakers. Example: Social Learning. Type “Social learning LMS&# in your search engine or “Social Learning&# in your search engine and start going into the pages and not just looking at page one. Once you identify your LMS potentials, you can create a RFP or RFI with specific details you need and additional information on the company, etc.

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Reader Mail (Support, Rankings, etc.)

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Before diving into our semi-annual, readers question and answer, I’d like to talk about a subject near and dear to me – acquisitions. In the past few months, many of you probably have noticed a slight uptick in to the number of vendors who have been acquired either by another vendor in the market, or outside of the e-learning space or even a Private Equity firm. From my experience, vendors do have some options. There are some on the market.