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Customer Complaints, How to Avoid the Traps

eLearning 24-7

.&# SCORM – Assuming they do not support SCORM 2004 3rd edition, thus all SCORM levels below it, you will find salespeople who have no idea on a) what it is, b) just say yes they do – even if their product does not. The only reason it wouldn’t show up,, is because they failed on their side of the plate.