How to choose an external e-learning vendor ?

Ideaon

Interaction with a prospective vendor can show and shed more light than reading up about them or viewing their work online. What skills does the e-learning vendor offer? Are the skills that the vendor brings, something that is complementary to your team? There is comfort in knowing that a vendor can work on a particular skillset, but can also work with aligned skill sets? Is e-Learning their major line of business? Pick up the hints.

How Do E-learning Vendors Price Their Services

CommLab India

With growing workforce and increased frequency of training programs, instructor-led training is no longer viable. You have heard about e-learning and are looking to contact vendors for a quote. But before doing that, it is a good idea to understand the typical services e-learning vendors provide and how they price those services. Services provided by e-learning vendors and how they are priced.

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Customer Excellence Pledge

eLearning 24-7

Everyone knows that support in the learning system space as a whole is below average. Sure there are vendors who do an exceptional job, but the fact still remains that the number one reason, people leave one learning system vendor for another is support/service.

What I am hearing and seeing in E-Learning

eLearning 24-7

It comes from fellow readers who send me e-mails or talk to me via social media. It comes from me talking to vendors, buyers, monitoring the industry all the while taking notes and seeing the trends/patterns appear right before my eyes. Web site stinks = product stinks. What has always amazed me are number of e-learning vendor web sites whose design looks like it came from 1995 when Netscape ruled the land. Upside Learning. E-Learning 24/7.

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A Look Back at E-Learning in 2012

eLearning 24-7

Mobile Learning. LMSs – Finally vendors took notice. Sadly though many still are in the dark on true mobile learning – i.e. not accessing their platform via a mobile web browser. Authoring Tools – With only a small sample of vendors that are SaaS based, pickings are slim. Those who aren’t are either offering native apps with online/offline synch or performing the shell game via the mobile web browser and calling it mobile learning.

LMS Ecosystems – The next big thing

eLearning 24-7

When you think of a learning management system you immediately focus on the features, ease of use (ideally) and more importantly how it ties directly to what you want to do in the short and long term as related to learning or learning/performance management. Perhaps you see it as an extension to an already in place, ILT (instructor led training) program. Maybe you see it as a component within a blended learning environment. These are my favorite sites.

Product Review: Totara

eLearning 24-7

Vendors in this space include Docebo, eFront, Litmos and of course Totara. My Learning tab – shows alerts, recent learning, upcoming events. Graphical progress bar – basically less text or funky icons that only the vendor knows what is – example, a recall one vendor using a floppy disk to represent an online course. My Learning. Recent Learning – Course title, progress bar. Learning Plans. Programs.

TechKnowledge 2012 – Post Assessment

eLearning 24-7

Nice selection of vendors – in general. More goodies then in the past, but the vendor with the awesome monkeys – it was nearly impossible to get one – you had a better chance of allowing them to stick leeches on you, then getting one – what’s the point of marketing – if the product you want to show – yours – isn’t walking the floor with folks. Less vendors scanning people’s ID badges, which I found interesting.

Product Review: BlueVolt

eLearning 24-7

Ability to e-mail a group of people or an individual within the product – ideal for classroom, webinars or even admin to send specific notifications without having to sent it to everyone. E-mail notifications and reminders. Mobile Learning – yes you can view it on tablets and smartphones. Social Learning – No. Offers e-commerce module: Yes. E-Learning 24/7.

Product Review: Saba Social

eLearning 24-7

So, when I went and checked out Saba Social, Saba’s new social learning platform, I had very low expectations. Bookmark feature is interesting, but with this one item – Saba’s past UI issues appear – too bad, it has an spin on the bookmark concept.epub file upload that worked, which is rarely seen in any file acceptance of other social learning systems and even the majority of e-learning solutions to begin with. Learning. Learning.

Saba 59

One Step Behind

eLearning 24-7

Back in the day, a punk rock group called Madness released a wonderful tune called, “ One Step Beyond “, sadily if you were to look at the state of the e-learning industry as a whole today, perhaps the song should have been called, “One Step Behind&#. A LMS that came with a e-commerce, a chat room, discussion boards, front end look that did not appear to a be a LMS, library, bookstore (capability), art gallery (I used it for sponsorship purposes).

LMS Vendors: U Can Survive – Innovate, Invigorate and Invent

eLearning 24-7

It was within these comments, that afterwords, I decided to expand a bit plus identify other areas that I see, LMS vendors must explore – which they have not yet done so, to re-energize themselves. Thus, the LMS vendors are creating a Bogeyman – their own bogeyman, and it does not have to be that way. Majority of employees access social media sites out of the workplace. Majority of employees access a LMS or Learning Portal out of the workplace.

LMS News. Directory. Plus E-Learning Notes

eLearning 24-7

Several vendors have left the space, a few have entered. Vendors are hearing us and are making changes. More multilingual options to their web sites, trials and social learning. Newest Version – LMS/Learning Portal Directory. Added Demo Column (Y/N) – If the vendor enables you to view a demo of their product without having to register or provide any information upfront, it is identified as “Yes&#. Fear Factor: Vendor Pricing.

News 56

Product Review: EasyGenerator Rapid Content Authoring Tool

eLearning 24-7

Vendor can create a component so you can push directly into your LMS, without having to upload it directly (extra cost). I will say this about EasyGenerator, the properties is so extensive in this program, that you should not have any issue on what the outcome or desired effect should be. So while an argument can be made for those who upload courses as a standalone sitting on their web site, with no tracking initially whatsoever, the reality is far from it. E-Learning 24/7.

User Friendly or Hype?

eLearning 24-7

The number one reason people leave their current system or purchase a different e-learning product? If I am a potential customer, I would expect nothing less to come out of the vendor’s mouth on their product and user friendliness. I have seen over 150 systems, 80 plus authoring tools, dozens of web conferencing products, mobile learning, quiz assessment tools, CMSs and learning portals, and not everyone of them meets those two statements. E-Learning 24/7.

Product Review: Mindflash.com

eLearning 24-7

E-mail specific slides to subject matter experts for review. E-Mail notifications and reminders. Terms “trainer” and “trainee” – these are instructor led terms, not e-learning. Requirement for the “trainer” to have their e-mail address before course is launched – why? E-mail notification options – the default is off, but a quick click and then turn on. Send someone via e-mail the preview.

Rapid Content Authoring Tools 2010 – Innovators, Winners and Updated Trends

eLearning 24-7

2010 E-Learning 24/7 Awards (No official icon logo handed out to winners, rather just a “WHOO-HOO&# – uh, you can make that sound to yourself.thank you). Offers optional screen recording program ($99). Sure, other vendors will say you can do that too, but you have to open each object file to get it. iPod, mobile phones, YouTube, message boards, e-mail. Clever and logical features, especially when it comes to emerging technology with e-learning.

Top 10 LMS/LCMS Trends and Forecasts

eLearning 24-7

The trends apply to both LMS/LCMS vendors. Extended Enterprise - Vendors are expanding into the wholesaler/reseller/affiliates/sales agent sector with their solutions. The note of interest is that it is occurring with all size of vendors, albeit the charge is being led by mid size vendors. Not all of the big dog vendors have entered this space, despite it being a huge revenue opportunity. and European vendors interestingly enough, do not follow suit.

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E-learning News September 2010

eLearning 24-7

911 E-Learning Webinar Series Kicks Off. EST. Social Learning – C the New, the Possible, the Evolution – to register, click Social Learning Webinar. There will never be a charge to the 911 E-Learning Webinar Series, and questions are encouraged. Unison allows e-learning developers to build, test, review and publish Flash-based courses in minutes, from any computer connected to the internet. Social Learning – Collection.

E-Learning Early Indicators

eLearning 24-7

That smartphones were the answer to mobile learning. Vendors were saying, lets “wait on those&# or “our customers are not requesting them, so we are holding off&#. Social learning? Apparently, the potential customers and even clients are speaking and those vendors are listening. Not just a few vendors, the industry as a whole. A significant number of vendors, reported higher revenue and sales numbers in 2010, then in 2009. 2 Mobile Learning.

iPad 60

Rapid Content Authoring Tools: Market, Mayhem and Reality

eLearning 24-7

As the evolution of e-learning continues, the rapid content authoring tools (RCAT) market follows suit. This is a growing market with new vendors showing up, but at the same time, others disappearing. Templates with some learning objects? A robust learning solution of multiple capabilities and outputs? It was difficult to say the least and learning it wasn’t much easier. Break it Down – DATA (based on my directory of vendors).

LMS vendors: R u hearing us?

eLearning 24-7

LMS Vendors. 30% vendors offer at least one type of social media – from my latest LMS directory. Dozens of LMS vendors, had typos on their web pages, zero screens of the system, links that went nowhere and two kicked up my Firewall warning of possible privacy collection and one had a Trojan Horse (I use a hardcore firewall and A/V). Over 90% of LMS vendors had their sites available only in English; so the potential customer could not view it in any other language.

APIs and Mashups r ur new ABCs for E-Learning

eLearning 24-7

Unfortunately, too many vendors in the e-learning space have failed to see the power and potential of this capability, and have decided to ignore them. An API (Application Program Interface) enables an interface from a piece of software to communicate with another piece of software (in its simplest form) or multiple pieces of software (called a mashup). However there are vendors who sell their API solution wrapped in a piece of software. Social Learning?

Customer Complaints, How to Avoid the Traps

eLearning 24-7

When it comes to the e-learning market, specifically the LMS space (and you can toss in LCMS, CMS, Learning Portals as well), there are a lot of traps that customers fall into and can’t get out. Sometimes it is a result of the vendor, other times it is a failure of due diligence on the part of the soon to be customer. The vendor’s salesperson tells you want you want to hear. E-mail within 24 hours or less. any E-Learning product.

Product Review: GeoLearning GeoMaestro

eLearning 24-7

API (Application Program Interface) capability. Social Learning standard features – Lame. Social Learning add on module – Not a lot for what you get at an additional cost. It is truly amazing on how vendors seem to think lots of stuff on the page, is the way to go and navigation is just a requirement. The downside of using this, is it will require someone with programming skills to work with GeoLearning to make it a go (again, common).

LMS Vendors: U Can Survive – Innovate, Invigorate and Invent

eLearning 24-7

It was within these comments, that afterwords, I decided to expand a bit plus identify other areas that I see, LMS vendors must explore – which they have not yet done so, to re-energize themselves. Thus, the LMS vendors are creating a Bogeyman – their own bogeyman, and it does not have to be that way. Majority of employees access social media sites out of the workplace. Majority of employees access a LMS or Learning Portal out of the workplace.

Web Conferencing: Features U must Have and Nice Options

eLearning 24-7

It used to be that every WC vendor went the seats route. Typically with licenses - a lot of vendors do not enable you to have the multiple rooms at the same time – i.e. the multiple seminars going on at the same time offer. Really it comes down to what else does your vendor provide, what type of agreement you are seeking, features, what do you want to do with your webinar – web conferencing solution. I love the new option some vendors are pitching “HD&#.

Web 40

Is retail e-learning that useful or it’s a waste of resources? 

Creativ Technologies

These days, retail organizations heavily invest in their learning and development. That’s where retail e-learning for your employees assumes importance. Therefore, he has to be trained through retail e-learning on how to find products placed on shelves.

Product Review: SoftChalk 6 – Rapid Content Authoring Tool

eLearning 24-7

Easy to insert and delete learning objects. So, even if the second learning object or text has nothing to do with the activity it is connected. One of the irritants with RCATs and frankly many e-learning vendors in assessment and other groups, is that you have no idea what image format is acceptable, until you go into the select image function. While the media search overall is nice, it would be great if they could identify what some of these sites contain.

Turn Training into a Profit Center – Here’s How

eLearning 24-7

Tell people at your company, business, firm, association that you can make money with e-learning and make training a profit center, many times, you will get a “sure, sounds great”, with snickers behind the go for it. . I’m here to tell you, not only can you establish revenue with B2B/B2C training via e-learning but do it in such a way, that it becomes RR – recurring revenue and customers/clients/members/partners into repeat buyers. . L&D.

Video, Mobile: E-Learning consumers respond

eLearning 24-7

Go to any graduate program on market research and they will tell you that the maximum should be one page (10 questions) to retain people’s attention span to complete a survey. The E-Learning 24/7 latest survey is all about e-learning and more importantly learning management systems. The survey was 100% independent – it was not tied to any LMS vendor or have any ultra hidden agenda meaning (sorry conspiracy ppl). E-Learning 24/7.

Overcoming 4 Common Concerns of Outsourcing Training

CommLab India

Even though the market for learning and training outsourcing is doing quite well, organizations still hesitate to outsource their training requirements due to various reasons such as concerns on: The quality of work. Uncertainty about the Vendor’s Expertise and Quality. Objection: You may have concerns about the vendor’s expertise in learning design. You may also be concerned about the real-time experience of the vendor in corporate training.

Cammy Beans Learning Visions: Instructional Designers Tools

Learning Visions

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Friday, June 08, 2007 Instructional Designers Tools Theres been a good conversation going on over at Christy Tuckers Experiencing E-Learning blog about instructional design. I dont do any programming. Rapid e-Learning tools, like Articulate , change the amount of actual technical skill an ID would need within such a group.

Online Educa Berlin 2014 Conference Review #OEB14

eLearning 24-7

The Final Frontier of E-learning. To boldly go where no e-learning speaker from Los Angeles in the last few years has presented at… Wheeee Wheee. E-Learning Date. For those of uninitiated, Online Educa Berlin, is an e-learning conference geared towards higher education and with some corporate. If you are an e-learning vendor in the higher education space and doing or planning on doing business in Europe, this is the place to be.

Cammy Beans Learning Visions: e-Learning Content & Version Control

Learning Visions

Cammy Beans Learning Visions Musings on eLearning, instructional design and other training stuff. Wednesday, August 01, 2007 e-Learning Content & Version Control Earlier this week, Janet Clarey wrote about the " Preservation of e-Learning Content." She raised the question about e-Learning content and how well companies keep track of content updates. Can you prove when and how your e-Learning content has changed?

Top 68 eLearning Posts from April - Hot Topics iPad Google Buzz

eLearning Learning Posts

Best of eLearning Learning. Key Social Learning Roles - Daretoshare , April 4, 2010 Premise : Learning communities or networks thrive because its members possess certain skills and capabilities. The road ahead : I am presently developing detailed role descriptions, community guidelines, role assessment tools, and the identification of appropriate learning products and offerings. Can You Learn from a Recording? How useful is strategic planning for e-learning?