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Reader’s Mailbag – You Ask, I Answer

eLearning 24-7

On top of that, there are vendors out there who change the type of system, repetitively. One vendor called their system for the longest time a “micro-learning platform” Now? Another vendor calls their system nearly every keyword for SEO purposes (you can see it on their web site). They call it something else.

vendor 71
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Break it down! (No it’s not Hammer Time! Yet)

eLearning 24-7

For whatever reason- okay to try to set themselves apart – some vendors have created the term “training management” Honestly, they could call it “online authoring system with a few reports and no frills” and it would be the same thing. Why do some vendors have trials and others do not? Demo Doomsday.

RFP 68
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Reader Mail (Support, Rankings, etc.)

eLearning 24-7

1%, the pr you see, seems to indicate a massive upheaval in the M&A angle, especially in the learning system space. . Yet one of the items that is never mentioned are the customers and employees of the vendor who has been acquired. Some vendors will be flexible with you, and allow you to leave if you so desire, others less so.

Support 49
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When your LMS BFF is no longer

eLearning 24-7

The big elephant in the room that we hear so many times and vendors love to pitch (to get you to their system), but rarely the vendors themselves will admit to – many have only themselves to blame. Sometimes, it is the client’s fault and sometimes it is the vendor’s fault. Why, Oh Why do I lose the love?

LMS 40
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Psst. You wanna buy some features?

eLearning 24-7

LMS vendors are continuing to add some very unique features in an effort to set themselves apart from the competition. Built in E-mail that blocks viruses, spam plus you can send out of the LMS. Desktop sharing (appears with a few vendors). Section 508 (still shocking at the lack of vendors that fail to offer this feature).

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Learning System Buyer’s Guide

eLearning 24-7

Never assume that they know the terminology in the industry, nor assume that what you think one term means, doesn’t necessarily mean what the vendor thinks it means. In the Enterprise and Large Enterprise it is not uncommon to get pricing that is quite high, especially if the vendor knows procurement is involved.

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How to Buy a LMS

eLearning 24-7

Some vendors (and it is gaining steam) offer “active users” Active users – People who are taking at least one course during the month. There are a few vendors who will charge only when the end user completes a course (but this is rare). E-Commerce model – It is rare, but there are vendors who offer it.

LMS 77