Fri.Apr 20, 2018

Using Chatbots in eLearning

Origin Learning

Techopedia defines a chatbot as – ‘ An artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.’. Chatbots are all the rage now.

TechSmith Camtasia: Tips for Trimming Content

The Logical Blog by IconLogic

If you're curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won't mistakenly trim more from a project than expected

The Role of Gamification in Corporate Learning

Your Training Edge

Gamification has far-flung effects on the corporate learning. Though, it is comparatively anonymous term but has penetrated in all types of industries and businesses. In this post, I am going to share the role of gamification in corporate learning.

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What is Blended Learning?

LearnUpon

Blended learning definition: Blended learning is the combination of traditional, face-to-face learning methods with technology-based, eLearning methods. At first, blended learning was defined as a mixture of offline and online learning. However, this definition is problematic.

[Webinar] The New Formula for Customer Onboarding

When it comes to customer onboarding, there’s no one-size-fits-all approach, but that shouldn’t stop you from forming an effective onboarding strategy. Register for this free webinar with Adam Avramescu of Checkr, and Linda Schwaber-Cohen of Skilljar to learn about the key business characteristics to evaluate before building great customer education offerings.

Compliance: Putting the "Human" Back into Human Resources

ej4 eLearning

If there’s one trend that has gripped business headlines this year and put HR squarely in the spotlight, it has been the growing concern over compliance issues, particularly safety, diversity/inclusion, and of course, workplace harassment.

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eLEARNING CLASS: Whiteboard Animation with VideoScribe

The Logical Blog by IconLogic

In the battle for online attention, video is KING. By  By 2019, 80% of ALL web traffic will be video. 64% of customers say they are more likely to buy a product online after watching a video. 59% of decision makers would rather watch a video than read a blog or article.

Survey Says: Your Employees Want Coaching and Mentoring

CLO Magazine

What’s one thing you can count on these days? Rapid change, especially in the workplace. The Fourth Industrial Revolution has already created many new jobs and is shifting the skills required in jobs across the board.

eLEARNING CLASS: Whiteboard Animation with VideoScribe

The Logical Blog by IconLogic

In the battle for online attention, video is KING. By  By 2019, 80% of ALL web traffic will be video. 64% of customers say they are more likely to buy a product online after watching a video. 59% of decision makers would rather watch a video than read a blog or article.

3 Steps for the Perfect Blend of Classroom and Online Product Training

CommLab India

Product training for the sales team is an ongoing affair. The sales reps need to be up-to-date on product information and retain a competitive edge over the others. However, given their hectic schedules, it is quite difficult to have just the traditional classroom training.

Developing a Results Driven Curriculum

A well-designed learning curriculum develops and nurtures skills needed to achieve organizational and business goals with the most effective and engaging set of experiences. This ebook outlines 5 critical steps to develop learning solutions that will help you achieve the most ambitious objectives.

TechSmith Camtasia: Tips for Trimming Content

The Logical Blog by IconLogic

If you're curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won't mistakenly trim more from a project than expected

How to use LMS for Compliance Training Certifications

TOPYX LMS

Most companies require employees to complete compliance courses that result in certification as part of on-the-job training. Compliance training can be incredibly important to an employee’s success in the workplace. It shouldn’t be underrated, and neither should the benefits of certification. LMS Learning Management System LMS Industry

TechSmith Camtasia: Tips for Trimming Content

The Logical Blog by IconLogic

If you're curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won't mistakenly trim more from a project than expected

Five New L&D Books To Check Out

The eLearning Coach

As our industry transforms to meet the needs of the 21st century workplace, one of the best ways to stay informed is through the latest books relevant to our field. You will probably find at least one book from this list that will improve your understanding and increase your chances of being effective at work. Book Reviews

Agile Microlearning Explained

Learner engagement and retention doesn’t have to be a mystery. Cognitive science theories already supply the answers. Learn how OttoLearn packages them into a single platform you can use to deliver microlearning based reinforcement training, and go beyond completions to focus on outcomes.

5 Tips for Running a Successful MOOC

HT2 Labs

Ensure you run a successful MOOC with these 5 great tips. The post 5 Tips for Running a Successful MOOC appeared first on HT2 Labs. Course Design & Content Curatr MOOCs R&D Social Learning

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Leveraging Articulate 360 for Effective Video-based Learning – Peek and Replay 360

CommLab India

This blog explains how to create effective video-based learning using Peek and Replay in Articulate 360. Learning Technology Articulate 360

When Choosing Offsite Training Venues Makes Business Sense: 6 Questions to Ask

Training Industry

The post When Choosing Offsite Training Venues Makes Business Sense: 6 Questions to Ask appeared first on Training Industry. Uncategorized ILT instructor-led training Training Outsourcing vILT virtual instructor-led training

Bad Customer Experience: 5 Tips from Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry.

12 Ways to Get the Most Out of Your Authoring Tool

Knowing what you need from an eLearning authoring tool can be hard, especially when there are so many options on the market. gomo’s new ebook aims to save you time and hassle by identifying 12 must-have authoring tool features.

What’s the Adaptability Quotient and Why is it Important?

D2L

There is an emerging buzzword in the business world: AQ, or Adaptability Quotient. Loosely defined as the ability to adapt and thrive in a fast-changing … Continued. The post What’s the Adaptability Quotient and Why is it Important? appeared first on D2L.

Bad Customer Experience: 5 Tips from Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry.

Gaming and Learning (Gamified eLearning)

InWhatLanguage

Game design has undeniably brought tremendous joy and treasured memories to the lives of countless people around the globe. It seems not too long ago when we spent our time marveling at the world that games would take us to[sg_popup id=94].

How to Come Back from a Bad Customer Experience: 5 Tips from a Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry. When the customer experience is less than your best, businesses lose big and it can be very costly. According to Lee Resources, 91% of unhappy customers will not willingly do business with you again.

How to Use Customer Training Data to Make Better Business Decisions

You may think customer training is crucial to the success of your organization, but do you have the data to prove it? Download the guide now, and learn how to prove the value of your customer training programs.

Friday Finds | April 20, 2018

Mike Taylor

A man ceases to be a beginner in any given science and becomes a master in that science when he has learned that he is going to be a beginner all his life. — Robin G. Collingwood. Good morning! Its Friday and I think spring might actually be here to stay.

Do SMEs Make Good Trainers?

The Learning Dispatch

Your subject matter expert can be a great training resource. Here’s how to set your SME up for success when delivering training. Do SMEs Make Good Trainers? How many trainers have started out as subject matter experts?

Video Learning Best Practices: Instructional Design

Videonitch

Video is a great learning tool. Whether it’s presentations, collaboration, lectures, or soft skills assessment, video can help keep learners engaged and entertained throughout their online courses. This post, the second in a series examining best practices for video production, instructional design and assessment, delves into the ins and outs of incorporating video learning into instructional design.

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Extended-Enterprise eLearning Embraces Digital Paradigm

Learning Solutions Magazine

Extended-Enterprise eLearning Embraces Digital Paradigm. pamela-hogle. Fri, 04/20/2018 - 01:00

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.