Fri.Apr 20, 2018

Using Chatbots in eLearning

Origin Learning

Techopedia defines a chatbot as – ‘ An artificial intelligence (AI) program that simulates interactive human conversation by using key pre-calculated user phrases and auditory or text-based signals.’. Chatbots are all the rage now.

TechSmith Camtasia: Tips for Trimming Content

The Logical Blog by IconLogic

If you're curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won't mistakenly trim more from a project than expected

The Role of Gamification in Corporate Learning

Your Training Edge

Gamification has far-flung effects on the corporate learning. Though, it is comparatively anonymous term but has penetrated in all types of industries and businesses. In this post, I am going to share the role of gamification in corporate learning.

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What is Blended Learning?

LearnUpon

Blended learning definition: Blended learning is the combination of traditional, face-to-face learning methods with technology-based, eLearning methods. At first, blended learning was defined as a mixture of offline and online learning. However, this definition is problematic.

[Webinar] How Zenefits Uses a Customer Enablement Tech Stack to Drive Adoption

The Education Services team at Zenefits was looking to provide easily accessible and immediately usable education offerings to drive customer adoption and engagement. The company addressed this challenge by connecting the technologies powering its training, support and customer advocacy programs into an ecosystem for customer enablement. This ecosystem has made it simpler for customers to onboard, and for the Zenefits team to maximize and measure the net impact of their initiatives. In this session, Melanie Gallo, Senior Director of Education Services at Zenefits, will team up with Skilljar to share learnings and best practices from their experience in creating this customer enablement ecosystem.

eLEARNING CLASS: Whiteboard Animation with VideoScribe

The Logical Blog by IconLogic

In the battle for online attention, video is KING. By  By 2019, 80% of ALL web traffic will be video. 64% of customers say they are more likely to buy a product online after watching a video. 59% of decision makers would rather watch a video than read a blog or article.

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Learning Data: The real definition and how you can prove business impact

Axonify

What is learning data? Let’s define it as “data used to measure and improve the impact of training.” Based on that definition, what learning data are you currently using? If you’re like most learning organizations, you’re currently tracking metrics such as: Online course completions. Class attendance. Test scores. Seat times. Survey feedback. Is this data sufficient to meet our definition? Well…let’s have a look. Does this data show that people learned from your training?

TechSmith Camtasia: Tips for Trimming Content

The Logical Blog by IconLogic

If you're curious about the kinds of things we cover during our live, hands-on online classes, check out this snippet from a recent TechSmith Camtasia class. During this portion of the class, I taught attendees how to ensure they won't mistakenly trim more from a project than expected

How to use LMS for Compliance Training Certifications

TOPYX LMS

Most companies require employees to complete compliance courses that result in certification as part of on-the-job training. Compliance training can be incredibly important to an employee’s success in the workplace. It shouldn’t be underrated, and neither should the benefits of certification. LMS Learning Management System LMS Industry

Survey Says: Your Employees Want Coaching and Mentoring

CLO Magazine

What’s one thing you can count on these days? Rapid change, especially in the workplace. The Fourth Industrial Revolution has already created many new jobs and is shifting the skills required in jobs across the board.

State of the Front-Line Manager

It's no secret that front-line managers are essential to your organization's success. They form the base of your leadership development funnel and, most likely, account for over half of all your organization's leaders. Improving how front-line managers perform yields mouthwatering increases in how individual contributors perform.

3 Steps for the Perfect Blend of Classroom and Online Product Training

CommLab India

Product training for the sales team is an ongoing affair. The sales reps need to be up-to-date on product information and retain a competitive edge over the others. However, given their hectic schedules, it is quite difficult to have just the traditional classroom training.

Five New L&D Books To Check Out

The eLearning Coach

As our industry transforms to meet the needs of the 21st century workplace, one of the best ways to stay informed is through the latest books relevant to our field. You will probably find at least one book from this list that will improve your understanding and increase your chances of being effective at work. Book Reviews

What’s the Adaptability Quotient and Why is it Important?

D2L

There is an emerging buzzword in the business world: AQ, or Adaptability Quotient. Loosely defined as the ability to adapt and thrive in a fast-changing … Continued. The post What’s the Adaptability Quotient and Why is it Important? appeared first on D2L.

5 Tips for Running a Successful MOOC

HT2 Labs

Ensure you run a successful MOOC with these 5 great tips. The post 5 Tips for Running a Successful MOOC appeared first on HT2 Labs. Course Design & Content Curatr MOOCs R&D Social Learning

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[Webinar] Driving Customer Health Through Education

How actionable is your customer education data? And are you combining it with other business metrics to uncover the impact of your training program? Innovative Education Services teams are integrating their Customer Training Platform (CTP) and CRM systems to uncover valuable insights, and answer mission-critical business questions. Join Skilljar and Pat Durante, President of the Computer Education Management Association and Senior Director, Technical Enablement at Talend for a Q&A webinar exploring the intersection of customer health and education.

Leveraging Articulate 360 for Effective Video-based Learning – Peek and Replay 360

CommLab India

This blog explains how to create effective video-based learning using Peek and Replay in Articulate 360. Learning Technology Articulate 360

When Choosing Offsite Training Venues Makes Business Sense: 6 Questions to Ask

Training Industry

The post When Choosing Offsite Training Venues Makes Business Sense: 6 Questions to Ask appeared first on Training Industry. Uncategorized ILT instructor-led training Training Outsourcing vILT virtual instructor-led training

Friday Finds | April 20, 2018

Mike Taylor

A man ceases to be a beginner in any given science and becomes a master in that science when he has learned that he is going to be a beginner all his life. — Robin G. Collingwood. Good morning! Its Friday and I think spring might actually be here to stay.

Do SMEs Make Good Trainers?

The Learning Dispatch

Your subject matter expert can be a great training resource. Here’s how to set your SME up for success when delivering training. Do SMEs Make Good Trainers? How many trainers have started out as subject matter experts?

The Secret to Getting Learning Results May Not Be What You Think

Do you struggle to achieve measurable results with your learning solutions? If so, you’re not alone. According to CEB, traditional training only creates 37% learning transfer. This guide explores the causes of poor transfer and concrete steps to achieving better outcomes.

This Week in Corporate Learning: How to Harness Storytelling in Employee Training

D2L

Stay up-to-date on the latest news in corporate learning with these trending articles. The post This Week in Corporate Learning: How to Harness Storytelling in Employee Training appeared first on D2L. Corporate Learning Trends

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Bad Customer Experience: 5 Tips from Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry.

Extended-Enterprise eLearning Embraces Digital Paradigm

Learning Solutions Magazine

Extended-Enterprise eLearning Embraces Digital Paradigm. pamela-hogle. Fri, 04/20/2018 - 01:00

Bad Customer Experience: 5 Tips from Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry.

3 Reasons to Prioritize On-Demand Customer Training

How can you provide a great onboarding experience while keeping up with a growing customer base? By leveraging on-demand training. This guide describes three benefits of adding on-demand training to your onboarding process. Click here to download.

In Real Life: Trust Before Data

Learning Solutions Magazine

In Real Life: Trust Before Data. jd-dillon. Fri, 04/20/2018 - 01:00

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How to Come Back from a Bad Customer Experience: 5 Tips from a Professional Mediator

Mindflash

Have you ever had a bad customer experience? Whether you were put on hold forever, dealt with an incompetent representative, or continued to experience poor service due to unresolved issues, these are all common blunders in the customer service industry. When the customer experience is less than your best, businesses lose big and it can be very costly. According to Lee Resources, 91% of unhappy customers will not willingly do business with you again.

Quiz attempts

Adobe Captivate

Hi Everybody, I’m working on an eLearning that will have a quiz at the end. The user should be able to finish all 10 question. If the user doesn’t score enough points, it should be able to start the quiz again and after that they have another attempt. I set the attempts, but it checks the attempts per slide. So you have the attempts immediately on the slide but I want them to run the quiz completely and than have the option to do the quiz again.

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eLEARNING CLASS: Whiteboard Animation with VideoScribe

The Logical Blog by IconLogic

In the battle for online attention, video is KING. By  By 2019, 80% of ALL web traffic will be video. 64% of customers say they are more likely to buy a product online after watching a video. 59% of decision makers would rather watch a video than read a blog or article.

Living up to the Promise of eLearning: Closing the Learning-Doing Gap

It’s well documented that people leave managers – not companies. Download this guide to learn how to shift the perspective from event to journey and how to take learners through Proficiency Journeys to get results.