Infopro Learning

APRIL 10, 2025

Unlocking customer delight is no longer a choice; its a need in todays hyperconnected, consumer-centric world. The success or failure of companies hinges on their ability to hit the mark in the eyes of their customers, and this is all underpinned by a team of employees with excellent customer service skills. No matter your role a frontline representative to a manager, or business owner mastering these skills will transform interactions, increase loyalty, and fuel success.

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Litmos

APRIL 10, 2025

Key takeaways: AI is revolutionizing adaptive selling by providing deeper and more instantaneous personalized sales interactions. Training sales teams on AI skills and ethical usage is crucial for leveraging AI tools effectively and maintaining customer trust. Modern adaptive selling combines traditional soft skills with AI-driven data analysis for personalized customer care.

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EduPivot Knowledge Center

APRIL 10, 2025

When we think of stress, we often think of it as something purely negative – something to be avoided while designing training and development programs. We constantly talk about creating a stress-free environment for learning. The truth is that stress isn’t always the villain. Moderate stress, or controlled stress is essential for optimal learning.

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Technology Enhanced Learning Blog

APRIL 10, 2025

Like many currently navigating a career transition, I’ve been spending more time on LinkedIn: connecting with my network and peers, exploring opportunities, tailoring applications to job descriptions, and sharing thoughts as I reflect on my next chapter and possible new direction. Following news of my redundancy, LinkedIn has become more than just a networking tool; its a space for visibility and community.

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The world of work is changing rapidly, exposing critical skill gaps across industries. Business and HR leaders are feeling the pressure to upskill employees—but many don’t know where to begin. The best place to start is with a clear, organization-wide view of existing skills. Tools like assessments and competency management software provide that visibility, helping you identify gaps and opportunities across teams and individuals.

Skills

Wranx

APRIL 10, 2025

Employee training is a critical aspect of organizational success. However, traditional training methods can be time-consuming, costly, and inefficient. With the rapid advancements in artificial intelligence (AI), theres a game-changing solution that can revolutionize the way companies approach employee learning: AI-powered microlearning.

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microlearning Training Train Methods 59

Ninja Tropic

APRIL 10, 2025

Examples of Competency-Based Training in Corporate Training Competency-Based Training (CBT) is transforming corporate learning by emphasizing mastery of real skills instead of simply completing courses. Unlike traditional training, which often focuses on passive content consumption, CBT prioritizes personalized learning paths, microlearning, and interactive video to engage employees in hands-on skill-building.

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Hurix Digital

APRIL 10, 2025

Traditional data processing tools tracked online activity and reported past engagement behaviours and patterns. Based on the data, organizations could shape future goals. However, this approach was often more tactical than strategic, lacking the forward-looking insights that predictive analytics provides. Conversely, predictive analysis is an advanced form of analytics that leverages historical data, machine learning (ML) techniques, and statistical algorithms to help organizations forecast futu

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Degreed

APRIL 10, 2025

Skills are a hot topic. But skills only matter when they help you solve a meaningful challenge. For enterprise leaders navigating transformationwhether its rolling out agentic AI, automating legacy processes, or entering new marketsthe pressure to reskill fast is real. The upshot? Skill data isnt just an HR metric. Its a strategic asset. That said, many organizations are flooded with skill data yet starved for action.

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Skills Metrics Taxonomy SAP 52

TalentLMS

APRIL 10, 2025

Your current LMS once ticked all the boxes. Now its ticking up costs, causing delays, and keeping your training stuck in the past. It probably feels less like a helpful tool and more like it’s slowing down the learning experience. You know you need an upgrade, but the fear of LMS data migration is strong. It whispers stories of lost data, problems with integration, and teams threatening to revolt with poorly edited pitchforks.

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Workplace violence prevention laws are rapidly evolving, with California’s SB-553 and New York’s Retail Worker Safety Act (S-8358B) leading the way. Join WILL’s experts for a nationwide webinar covering compliance requirements, with a special focus on these key state mandates. We’ll guide you through developing and implementing effective prevention policies, building a compliant plan, and delivering the required annual interactive training.

Compliance Training

Academia

APRIL 10, 2025

Reading Time: 5 minutes Introduction: The SaaS Imperative in Higher Education Higher education institutions are under increasing pressure to modernize their digital infrastructure to meet the evolving needs of students, faculty, and administrators. From enabling hybrid learning to automating campus operations, the demands placed on IT departments are growing more complex and urgent.

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Platform HIPAA Training Privacy Compliance Training 52

Global eTraining

APRIL 10, 2025

Red Deer, Alberta (April 3, 2025) Global eTraining (GeT), the global leader in online training solutions for the architecture, engineering, construction (AEC), geospatial and manufacturing industries, is proud to announce the launch of two new premium certification programs: the buildingSMART Foundation Certification Program (UK&I) and the buildingSMART Foundation Certification Program (Canada).

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Meridian

APRIL 10, 2025

As organizations increasingly rely on digital training platforms, maintaining LMS data security and meeting LMS compliance requirements has never been more critical. From data privacy in training to upholding stringent regulations like GDPR and HIPAA, modern LMS platforms must tackle various security challenges. This blog will examine the security landscape, explore essential regulatory standards, and… The post Navigating Compliance and Data Security in Modern LMS Platforms appeared first

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learnWorlds

APRIL 10, 2025

Lets get one thing straight: AI is not here to replace youits here to supercharge your expertise. As Panagiota Christodoulou, LearnWorlds Instructional Technologies Expert, put it in the webinar we hosted, “A creator-educator using AI will replace one who doesnt.” And shes right. Artificial intelligence is not a magic wand that does all the work … Continue The post AI-powered instructional design: The five layers of expertise you need to master appeared first on LearnWorlds.

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Based on comprehensive survey data from diverse healthcare providers, the 2025 HIPAA Benchmark Report delivers actionable intelligence for modern compliance programs. This report examines how organizations are restructuring HIPAA Privacy Programs to address emerging regulatory requirements. Through analysis of staffing models, program operations, and breach management protocols, it provides a clear picture of current best practices.

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TechSmith Camtasia

APRIL 10, 2025

Low feature adoption is the stealthy villain in SaaS products. After months of hard work, your product team launches shiny new features, only to watch as users ignore them in favor of their familiar tools. Why? They’re either confused by the changes, overwhelmed by constant updates, or simply dont understand the new features value. The […] The post How To Overcome Low Feature Adoption with Better Training Content appeared first on The TechSmith Blog.

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Dynamic Pixel

APRIL 10, 2025

In the ever-evolving world of e-learning, Learning Management Systems (LMS) play a pivotal role in enabling organizations and institutions to deliver effective digital education. Among the numerous platforms available, the Moodle based LMS stands out as one of the most versatile, customizable, and globally adopted solutions. This comprehensive guide delves into the essentials of the Moodle Learning Management System, its features, benefits, implementation strategies, and how to make the most of

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simpleshow video maker

APRIL 10, 2025

Written by Brandon Lee | 11th April 2025 Table of Contents Before the digital age, recruiters relied on manual outreach. The post Top-tier hiring: Navigating recruitment platforms in the digital age appeared first on simpleshow.

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OpenSesame

APRIL 10, 2025

Global L&D insights from the experts shaping learning strategies for 2025 and beyond. The post Inside the 2025 Global Sentiment Survey: What L&D Professionals Need to Know appeared first on OpenSesame: Online training today for the skills you need tomorrow.

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This guide covers key aspects of successful eLearning localization in 2025. Whether you're new to localization or refining your approach, you'll find useful strategies to improve your process. Learn how to adapt courses for different languages and cultures while ensuring accuracy and engagement. Explore key topics like translation, multimedia, technical adjustments, and quality assurance.

Diversity Training

eLearning Industry

APRIL 10, 2025

Digital training enhances hotel staff efficiency and guest satisfaction by integrating AI, VR, and mobile learning. It improves service quality, streamlines operations, and personalizes guest experiences, ensuring hotels stay competitive in the evolving hospitality industry. This post was first published on eLearning Industry.

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Interactive Services

APRIL 10, 2025

As ethics and compliance professionals strive to keep pace with evolving expectations in a rapidly globalizing business landscape, measuring program effectivenessnot just existencehas become paramount. That was the central theme of the Mastering Program Effectiveness in 2025: APAC webinar, hosted jointly by LRN and the International Compliance Association (ICA).

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eLearning Industry

APRIL 10, 2025

This article explores how classic storytelling frameworks can transform eLearning experiences. I have provided practical techniques for implementing narrative structures that increase engagement, retention, and knowledge transfer in digital learning environments. This post was first published on eLearning Industry.

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Fly Plugins

APRIL 10, 2025

Creating a great online course isnt just about what you teachits about how you present the material. While crafting high-quality lessons is essential, the organization of your training content can make or break the learners experience. As you may already know we built our learning management system WP Courseware out of necessity. When we first began developing online courses, we struggled not only with writing solid content but also with figuring out the best way to structure and deliver it.

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Advertiser: ZoomInfo

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

Enterprise

eLearning Industry

APRIL 10, 2025

Product knowledge helps sales teams improve customer satisfaction and grow revenue. Boost sales performance with these product knowledge training questions. This post was first published on eLearning Industry.

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Learning Rebels

APRIL 10, 2025

Where it started. When I first wrote this article about moving from Order-Taker to Partner in 2023, L&D professionals were just beginning to recognize they needed to evolve. Fast forward to 2025, and most of what we knew has transformed dramatically: Let’s talk about what’s changed: AI has exploded onto the scene, completely reshaping how skills development happens (and no, it’s not slowing down) Economic realities have put L&D under the microscope – if you can

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eLearning Industry

APRIL 10, 2025

Leaders know their organization needs a Learning Management System. But what features should they look for? Read on to discover what LMS features amplify learner engagement, enhance employee performance, and drive executive decision-making. This post was first published on eLearning Industry.

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eLearning Industry

APRIL 10, 2025

Effective communication is vital in busy workplaces, whether remote or in-office. It fosters collaboration and trust, and it's a skill that can be improved with the right strategies. Let's explore simple communication strategies that can make a difference in your everyday work life and get a glimpse of what poor communication can breed in a workplace.

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Customer education has become a key driver for growth, retention, and product adoption. Our latest 2024 State of Customer Education Report uncovers critical data and insights from a survey of over 200 industry leaders, offering a look at the evolving role of education in driving business success. Inside, you'll find data on key trends and strategies, including: Strategies for Scaling & Customization: Find out which investments in learning technology deliver the biggest ROI and scalability.

Education