The Future of Work and Learning 2: Chatbots
Jane Hart
MAY 15, 2016
In my previous post I looked at how I believe Professional Ecosystems are the future of work and learning , and how organisations (and L&D) might support them. In this post I want to look at how individuals might make use of chatbots to build smart Professional Ecosystems, and how organisations might use them to provide intelligent access to their own content and services as well as offer personalised support to individuals.
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