Wed.Nov 24, 2021

How to Create a Successful Customer Service Training Program

Infopro Learning

Customer service is an age-old necessity for any business and will continue to be for the foreseeable future. A remarkable customer experience is critical to the sustained growth of any business. Delivering exceptional customer experiences ensures high customer loyalty and customer retention.

Government Learning Management Software For Fulfilling The Training Demands Of Public Sector Employees

Gyrus

Training and development are equally important for public sector employees. Government learning management software can efficiently fulfill the training demands of public sector employees

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EdCast Launches EdConnect, the Platform-as-a-Service

EdCast

Enterprise customers can now leverage MyGuide’s enhanced natural language processing, conversational support and digital adoption experience– developed using IBM Watson–to accelerate their digital transformation initiatives.

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Make Learning Sticky Through Deliberate Reinforcement: How One Organization Used Learning Reinforcement Plans To Increase Learner Retention

Training Industry

Make Learning Sticky Through Deliberate Reinforcement: How One Organization Used Learning Reinforcement Plans To Increase Learner Retention - Read more by Mike Allen on Training Industry.

5 Reasons People Quit, 10 Ways to Make Them Stay

Learn how to protect your company from The Great Resignation’s turnover epidemic.

Learning Impact Book Club Reading List

LearnUpon

The Learning Impact Digital Series focuses on bringing you insights and knowledge from the best and brightest in the learning industry. As we approach our 18th episode, we wanted to take a moment to reflect on some of the resources that have been shared by our guests.

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Training to perform: How to overcome obstacles to better working

Learning Pool

The effectiveness of most training is measured in improved performance. But in these times of great disruption, how do you ensure that your key assets, your employees, not only continue to work effectively but also work better? .

5 Ways To Use Online Training Simulations To Encourage Positive Behavioral Change

Dan Keckan

Simulations are fun and entertaining, but beyond knowledge retention, you want them to foster behavioral change. How can you use interactive online training tools to achieve this? This post was first published on eLearning Industry.

Is 2021 the year that L&D changed? And what happens next?

Learning Pool

The post Is 2021 the year that L&D changed? And what happens next? appeared first on Learning Pool. Events Learn & Connect Online event

Best Practices For Creating Accessible Content: Layout And Design Q&A (Part 2)

Dan Keckan

How do you create accessible content that's engaging for every member of your audience? In this article, we cover 4 crucial questions. This post was first published on eLearning Industry. Accessible Learning eLearning eBooks Learner Engagement Web Content Accessibility Guidelines (WCAG

Employee Safety During COVID-19: Compliance Toolkit

Stay compliant with Paycor’s COVID-19 Action Plan FAQs and templates toolkit.

Employee Training Costs: How Much Should Your Company be Spending?

KnowledgeCity

As HR professionals are well aware, hiring and training new employees is often more costly than upskilling current ones. A 2020 U.S. Bureau of Labor report shows that employee turnover costs corporations $1 trillion every year.

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What Is CSR Marketing And How To Use It To Improve The Image Of Your eLearning Brand

Dan Keckan

If you want to know more about the effect CSR can have on your brand image, you've landed on the right article. You'll learn how CSR marketing affects your bottom line, as well as its importance for talent attraction and employee retention. Read on to get all the ideas you need!

SCORM 1.2 vs. SCORM 2004: Which One Is Better?

iSpring Solutions

Although SCORM got its most recent update in 2009, it’s still going strong, being widely used by the eLearning community… Read More. The post SCORM 1.2 vs. SCORM 2004: Which One Is Better? appeared first on Explore the eLearning world with us. eLearning Basics SCORM eLearning Standards

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The Adapter’s Advantage: Don Barden on Becoming an Elite Performer

Allego

Welcome to The Adapter’s Advantage : Breakthrough Moments that Lead to Success. As an author, speaker, advisor and corporate executive, Don Barden’s counsel is highly sought after by some of the world’s most successful businesses.

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Mandatory COVID Vaccination Policy Template

The federal government is developing a rule requiring employers with more than 100 employees ensure their workers are vaccinated or produce a negative COVID test weekly before entering the workplace. So, what can your organization do to prepare? Get Paycor’s COVID Vaccination Policy Template to help communicate important details to your employees.

EdCast’s Spark Forges Partnership with Zenefits to Power Upskilling

EdCast

Enterprise customers can now leverage MyGuide’s enhanced natural language processing, conversational support and digital adoption experience– developed using IBM Watson–to accelerate their digital transformation initiatives.

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How can compliance training protect an employer from unauthorized video recordings?

Creativ Technologies

Video recordings have become critical for organizations ever since online meetings started happening. No, such meetings are the norm for the office culture. How should organizations go about such meetings? It’s because they can record them for future reference.

EdCast and Credly Announce Integration to Provide Verified Credentials for Workforce Upskilling

EdCast

Enterprise customers can now leverage MyGuide’s enhanced natural language processing, conversational support and digital adoption experience– developed using IBM Watson–to accelerate their digital transformation initiatives.

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6 Developer Marketing Trends in 2022

Appsembler

Developer marketers, we know you have a huge challenge on your hands. How can you engage with a buyer persona that doesn’t respond (as well) to traditional marketing?

7 Ways to Manage a Talent Shortage

In this whitepaper, Paycor examines the top 7 things you can do to out-maneuver your competition and win the war for talent in the coming months.

EdCast Announces a Low Code/No Code Integration Hub to Rapidly

EdCast

Enterprise customers can now leverage MyGuide’s enhanced natural language processing, conversational support and digital adoption experience– developed using IBM Watson–to accelerate their digital transformation initiatives.

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How Virtual Instructor Led Training can help resolve Key Challenges

Training Folks

How Virtual Instructor Led Training can help resolve Key Challenges. If the last few years have taught us anything, it is to expect the unexpected!

The Value of High-Quality, Responsive Customer Service in Virtual Education

Jigsaw Interactive

Virtual education has become a booming business in recent years with more parents opting to enroll their children in virtual schools across the country. And now, more school districts are making virtual learning options available for parents to choose.

A new partner for office automation training: discover Mandarine Academy!

Coorpacademy

Dans le cadre du lancement de l’offre Team – la plateforme de formation conçue pour assurer la croissance des startups et PME – nous sommes ravis d’enrichir notre catalogue de formation en proposant des contenus de Mandarine Academy.

The Top 7 Compliance Risks and How to Avoid Them

In this whitepaper, Paycor examines the top seven compliance risks of 2021 and offers best practices on how to mitigate your risk. Download Paycor's guide today.

Should compliance training activities happen throughout the year? 

Creativ Technologies

“It takes less time to do things right than to explain why you did it wrong.” ” Henry Wadsworth Longfellow. Over the years, compliance training has become prominent for companies.

Does Home Insurance Cover Working From Home?

Learnloft

Working from home has become the new normal, thanks to the Covid19 pandemic. A large number of people are still working from home even though some workers have returned to their offices.

Digital Publishing: Factors Driving the Growth

Kitaboo

Digital publishing has witnessed exponential growth over the last decade mainly due to the merger of education and the Internet – a merger that has opened up exciting new opportunities for people across the world to access new knowledge and gain new skills.

Top 10 Personalized Gifts For Colleague

Learnloft

Personalized gifts are everyone’s favorite. They are a means to add uniqueness to an otherwise boring and simple product. Thus, adding a personal touch to these ordinary products can instantly uplift their value and bring a smile to the face of the gift recipient.

Increase Revenue with Faster Sales Onboarding

Quotas need to be hit. Revenue goals need to be met. This reality makes shortening sales onboarding time a top priority. This exclusive eBook, Increase Revenue with Faster Sales Onboarding, provides details on how to: • Achieve your sales organization's goals • Increase revenue • Avoid turnover • Give reps a path to success Download the eBook today!

18 Tips For Writing Sales Copy That ACTUALLY Sells (+Guide)

Thinkific

If you’re an entrepreneur, one of the most basic things to learn is how to write good sales copy. Sales… The post 18 Tips For Writing Sales Copy That ACTUALLY Sells (+Guide) appeared first on Thinkific. Grow Your Business

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10 Electrical Safety Training Topics

Ed App

Although working with electricity, high voltage lines, and live wires can be very dangerous, having a broad understanding of various electrical safety training topics can help electricians avoid the most common electrical hazards they are most likely to face.

How To Generate Leads With Content Marketing (6 Simple Steps)

Thinkific

If you’re going to the trouble of creating content, you want to make sure that your time, effort and investment… The post How To Generate Leads With Content Marketing (6 Simple Steps) appeared first on Thinkific. Grow Your Business