Thu.Feb 25, 2021

10 Tested Tips to Help You Ace Customer Service Training

Infopro Learning

As we move forward in 2021, more companies plan to focus on improving customer experiences. This is not surprising if you consider the fact that 85% of buyers will pay more for a better customer experience (1).

5 Ways to Take Advantage of Mobile Learning Functionality


Mobile learning isn’t just a way to make courses more accessible—it’s a way to deliver better learning content. The first priority of many online educators is to create the best desktop experience possible—and who can blame them?


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The Benefits of Outsourcing Your Learning Administration Services

Infopro Learning

Streamlining L&D processes and increasing operational efficiency are a big priority for many business leaders today. Covid19 shook up the business world last year. Many organizations had to shift business models.

Enhance Your Team and Close Skill Gaps with Personalized Learning

Dashe & Thomson

You’re busy and your learners are busy. You’ve got business goals you need to hit, and your team doesn’t have time for training that “so rt of” hits the mark. Any time employees spend on training must add value to your bottom line. If it doesn’t, it’s a waste of time.

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5 Reasons CFOs Invest in Talent Development

In 2021, many of your competitors will invest in talent development software. If you make the right decision, invest in the right software, and if your organization is willing to use it, you can realize five decisive competitive advantages. To see those advantages, download Paycor’s latest guide, 5 Reasons CFOs Invest in Talent Development.

Anti-Racism in the Workplace: Start a Conversation

ej4 eLearning

As someone who is actively trying to understand my privilege, while learning how to address anti-racism in the workplace, I am on my own journey along the anti-racism continuum. I know that we are all unique human beings. Our life experiences shape our values and perspectives.

More Trending

What’s Going On At BetterUp? Now Valued At $1.7 Billion.

Josh Bersin on Enterprise Learning

BetterUp, a company known for its coaching network and AI assessment and development tools, just raised an additional $125 Million and is now valued at $1.73 Billion.

How Come Nobody Here Has Any Good Ideas?

The Simple Shift

Yesterday I gave a presentation on Building a More Collaborative Organization. Afterward, I reflected a bit on the message and methods I shared and came to another realization. When leaders are flippant towards organizational social technology, they’re dismissing social activity; things like sharing, conversation, community, and collaboration. And when they dismiss social activity, they’re ultimately […]. collaboration openness transparency

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If We’re “All in This Together,” Why Do I Feel So Alone?


Addressing pandemic-related isolation and loneliness from an eLearning perspective. Remember, in elementary school, when your teacher would turn from the blackboard at the exact moment the class clown was performing their latest trick? You,” the teacher would say, “come and sit over here!”

Learning Pool helps Girlguiding empower volunteers to provide exceptional experiences

Learning Pool

Learning Pool is delighted to have partnered with the UK charity, Girlguiding to offer a more comprehensive digital learning solution to its 100,000 volunteers. Girlguiding is the leading charity for girls and young women in the UK.

Deliver Effective Online Education and Events Your Members Will Love

This guide identifies the biggest challenges for associations moving their training online and provides practical solutions so that you can hit the ground running. Download now to keep your members engaged and growing even in times of COVID-19.

What If We Don’t Really Want a Culture of Feedback?

TLNT: Training and L&D

The phrase “a culture of feedback” gets thrown around often. It seems every company strives for such a workplace, but when many organizations survey their people, they often discover that employees feel like they do not get enough feedback to be successful.

18 Key L&D Trends for 2021

Growth Engineering

COVID-19 pandemic has shaped and shifted the L&D industry. As a result, we have seen a rise in trends in the learning landscape. Here are 18 L&D trends we predict to take dominance in 2021. The post 18 Key L&D Trends for 2021 appeared first on Growth Engineering.

Why businesses need to consider leadership development from end to end


Talking about leadership development, most materials focus on identifying high potential candidates and making sure they have the programs and the incentives needed to get them to achieve that potential and become valuable human assets to the organization.

Course Creation: See What We Did for Rexel!


Give Team Members the Training They Deserve. feature BlueVolt Services

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Bridging the Gap Between HR and Safety

Members of HR are known for taking on different types of tasks. Safety training isn’t always one of them, but in reality, it makes sense that it should be. Learn how safety aligns with the goals of any HR team and how managing it can make your job easier.

How to Monetize a Blog: 12 Ways Used by Successful Bloggers


Looking for ways to monetize your blog? Here’s a list of 12 ways to help you with your blog monetization strategy. These ways have been used by successful bloggers—some of them you know already. We’ve got a lot to cover so let’s get started.

How to Measure the Value, Impact, and ROI of Customer Training

Content Raven

More and more we’re seeing a shift from focusing purely on internal training to an outward look at boosting the skills of a business’ customers.

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What If I Need the Stops in My Slider to Be Uneven?

Yukon Learning

In the final portion of our hands-on Advanced Storyline 360 training, we end the session with some fun, easy, and favorite features of mine: sliders and dials! During this segment, we task the students with creating a fairly simple interaction that we use often: showing a timeline of events.

Instructional Design Best Practices: 10 Things You Need to Know


Share on facebook. Facebook. Share on twitter. Twitter. Share on linkedin. LinkedIn. Share on email. Email. When learning experiences are optional and initiated by the learner, learners are obviously more motivated to learn.

3 Guiding Principles to Support the Human Dimension in Learning

Speaker: Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting

Join Dr. Amy Titus, Managing Director in Human Capital at Deloitte Consulting, for her exclusive session where she will be discussing the 3 guiding principles for the future of learning, and how these can affect the design of work in organizations.

Using Cognitive Load Theory For Clear & Easily Understood Education


Cognitive load theory: a game-changer for the success of your course Three ways to make your course clear and easy… The post Using <strong>Cognitive Load Theory</strong> For Clear & Easily Understood Education appeared first on Thinkific. Create Your Course

What You Need To Get Started With Virtual Training

Dan Keckan

A virtual classroom is an online learning environment that allows teachers and students to communicate, interact, collaborate, and explain ideas. This post was first published on eLearning Industry. Virtual Training eLearning eBooks Modern Learners Personalized Learning Virtual Learning Environment

How to Create an Online Quiz in WordPress


Table of contents [ Hide ]. Introduction. Introduction to the WordPress Quiz Maker. Features. How to Create a Quiz in WordPress. How to Create a Quiz. How to Embed a Quiz in WordPress. Unlock Benefits with WordPress Quizzes.

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Is Rapid eLearning Worth The Risk?: Your Guide To Invest Wisely In Rapid eLearning Authoring Software To Avoid Buyer’s Remorse

Dan Keckan

Should you launch a rapid eLearning strategy for your remote workforce? Discover insider secrets to find the right rapid eLearning authoring software for your organization. This post was first published on eLearning Industry.

5 Reasons Leaders Invest in Language Training

Communication is the lifeforce of any company. Without it, productivity, employee happiness, and ultimately your business suffers. Investing in language learning better positions global business leaders to see gains in organizational effectiveness as a result.

Why Do We Need Digital Classroom in 2021

Smart Class Solution | Digital Teacher

“Necessity is mother of Invention”. Who is dare enough to dispute this proverb? When we look around modern world many domains prove this fact. Never ever before we have witnessed this great change, not in centuries before. This vast change is possible because of internet of things.

Webinar: Driving Content Management ROI Across the Extended Enterprise


Managing content at the component level (as opposed to the document level) makes content smarter and more powerful by?reducing reducing time to market, supporting collaboration across the extended enterprise, and ultimately improving the customer experience.

Improving Employee Well-Being: How Your L&D Program Can Help


Workplace well-being can be affected by many factors. So, what measures can employers take to make sure employees are healthy as well as productive? The post Improving Employee Well-Being: How Your L&D Program Can Help appeared first on BizLibrary.

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Use Adaptivity to Deliver More Relevant, Effective Training


Here at SAP Litmos, we hear new and inspiring stories most days about customers overcoming the many challenges of operating during a pandemic.

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The Ins and Outs of Connecting Technologies in a Modern Learning Ecosystem

Speaker: TJ Seabrooks, former CEO at Rustici Software

Have you ended up with a collection of content inputs and data outputs that might be hard to wrangle? If your organization uses multiple LMSs and has content coming from many different places, or you’re heading in this direction, this webinar is for you.