Soft Skill Development: A Necessary L&D Investment in 2022
Dashe & Thomson
DECEMBER 3, 2021
When thinking about learning and development, targeted skills can be split into two basic categories: soft skills and hard skills. Hard skills are those that are directly related to processes, knowledge, and function; for example, coding software, installing flooring, or even being able to use a cash register. Hard skills are the backbone of nearly all businesses because they deal with very specific specialties that not all workers possess.
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