Customer Experiences that Bridge the gap Between Sales and Growth
JULY 27, 2020
Providing quality customer experiences is a huge competitive advantage in today’s market. In fact, the quality of service you provide has a direct impact on your organization’s growth and revenue. You might be surprised to learn that 86% of customers would pay up to 25% more to get a better customer service experience (1). Retaining customers is also less expensive than acquiring new ones. Repeat customers tend to spend more than new customers.