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Learning and Performance Ecosystems

Association eLearning

Pushing courses out is one thing, having an effective learning and performance ecosystem is another matter entirely. The Difference Between L&D and a Learning and Performance Ecosystem. Having L&D” means you have people and resources specifically dedicated to creating (and hopefully curating and managing) learning assets. The “performance” part of the name is especially important, since performance support is often missing from L&D.

Sahana Chattopadhyay – Crystal Balling with Learnnovators

Learnnovators

ABOUT SAHANA CHATTOPADHYAY (Social Learning & Collaboration Strategist, Performance Consultant Exploring Emergent Learning, Blogger). Sahana Chattopadhyay is a performance consultant and an L&D professional with 15 years of experience in the field of academia and organizational learning. This includes areas of her expertise from the effectiveness of MOOCs in corporate learning to informal learning, collaboration, community management and organizational culture.

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How to Improve Learning Outcomes With Performance Support

Dashe & Thomson

Given that the goal of instructional designers and training developers is to improve employee performance, it’s surprising that many continue to create blended learning programs with little or no reliance on performance support tools or systems. Fortunately, performance support systems have received more attention in recent years, thanks to a broader trend toward informal learning strategies. Build performance support into every blended learning effort.

Workplace Learning Professionals Next Job - Management Consultant

Tony Karrer

But there was another significant trend in the answers… Learning and Work Converge In a world where Knowledge Work and Learning is Inseparable , finding ways to support and improve work is the same as finding ways to support and improve learning. Jay Cross in Ten Years After puts it: In a knowledge society, learning is the work. Isn't that the definition of management. The main objective of the new training department is to enable knowledge to flow in the organization.

The Six Hats Of A Community Manager

Learnnovators

Community Management is an evolving role and organizations are beginning to see the need for this role. In this post, I want to talk about the different hats that we need to don as community managers. This shift calls for some intense community management and community building, and the post focuses on the different roles a community manager needs to play during this time. Marketing the platform — albeit subtly — is one of the tasks of a community manager.

MOOCS IN WORKPLACE LEARNING – PART 1: SOME POINTS TO CONSIDER

Learnnovators

Workplace learning designers, consultants, organizational leaders and change agents, and employees will have to work in collaboration to bring about this shift. MOOCs in Performance Support. Course design have been based on an analysis of past performance data or a prediction of skills the organization might need in the future. This semi-synchronous aspect make MOOCs appealing and effective for a wide range of topics and audience base.

MOOCS IN WORKPLACE LEARNING – PART 3: LAUNCHING A MOOC

Learnnovators

MOOCs are well-suited for open-ended topics that generate discussions and debates, have new knowledge and research growing around it, and are of interest to a wide audience. To make MOOCs successful, it is important for orgs to have: Community managers and facilitators — I have written about this later in the post. The characteristics and context of a MOOC ( when effectively facilitated and thoughtfully designed ) evolve as it progresses.

GETTING STARTED WITH WORKING OUT LOUD

Learnnovators

It is still restricted to a community of folks interested in Personal Learning Networks and Personal Knowledge Management , followers of blogs by Harold Jarche, Jane Hart, John Stepper and such. When you do that – when you work in a more open, connected way – you can build a purposeful network that makes you more effective and provides access to more opportunities. My posts are usually pretty detailed, researched, and long.

MOOCS IN WORKPLACE LEARNING – PART 4: ROLE IN CORPORATE UNIVERSITIES

Learnnovators

It’s roughly estimated that only ” 20% of the workers will have the skills needed for 60% of the jobs (mostly because the job haven’t been invented yet) by the end of the decade. “ (Ref: [link] ) This infographic of a Deloitte Survey spanning 90 countries look at the talent issues that can threaten organizational effectiveness. It is time to accept that talent management is a critical business need and a business process; it is not an HR/L&D process.

How Social Learning is Powering Up Today’s Workplaces

Learnnovators

“ Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” To share knowledge has always been our basic desire. THE QUOTE.

THE CHANGING NATURE OF WORKPLACE LEARNING

Learnnovators

They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge. There is no apparent link between one’s KRAs and performance appraisal, and responding to questions on the discussion forum.

MOOCs In Workplace Learning – Part 1: Some Points To Consider

Learnnovators

Workplace learning designers, consultants, organizational leaders and change agents, and employees will have to work in collaboration to bring about this shift. MOOCs in Performance Support. Course design have been based on an analysis of past performance data or a prediction of skills the organization might need in the future. This semi-synchronous aspect make MOOCs appealing and effective for a wide range of topics and audience base.

INTEGRATING SOCIAL LEARNING IN THE WORKPLACE

Learnnovators

However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. The side effects of hierarchy and top down management – obsolete principles, hunger for power and unnatural competitiveness – desensitized the organizations.

Demystifying Working Out Loud

Learnnovators

I am a huge believer of the practice because I have experienced the effect first hand. A process to be mandated by management/supervisors/organizations with defined rules. The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them.

“Digital Mindset”: What Is It All About?

Learnnovators

This post is an attempt to distill some of the skills/attitude/knowledge that possibly make up the “digital mindset” In an attempt to crystallize the skill sets, some of the finer nuances have been lost. This diagram, by putting in perspective the characteristics of a workplace of the 21st Century, acts as a trigger to define certain qualities that everyone (employees, leaders, managers, partners, customers, and all other stakeholders) need to inculcate today.

Integrating Social Learning In The Workplace

Learnnovators

However, while technology advanced forcing us to work differently, the human mindset and the accompanying organizational management models did not. And this takes us back to Taylor, command and control, hierarchy, and the other well-known and esteemed pillars of modern day management. The side effects of hierarchy and top down management – obsolete principles, hunger for power and unnatural competitiveness – desensitized the organizations.

Social Learning Cannot Be A Bolt-On Strategy

Learnnovators

It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. Becoming a Social Business can help an organization deepen customer relationships, generate new ideas faster, identify expertise and enable a more effective workforce.”

MOOCs in Workplace Learning – Part 3: Launching a MOOC

Learnnovators

MOOCs are well-suited for open-ended topics that generate discussions and debates, have new knowledge and research growing around it, and are of interest to a wide audience. To make MOOCs successful, it is important for orgs to have: Community managers and facilitators — I have written about this later in the post. The characteristics and context of a MOOC ( when effectively facilitated and thoughtfully designed ) evolve as it progresses.

MOOCs In Workplace Learning – Part 2: Designing a MOOC

Learnnovators

The MOOC format provides scope for bringing together diverse learning forms – formal, informal and social, and different modalities – elearning modules, videos, podcasts, book excerpts, articles, and links to blogs, communities, etc. MOOCs may possibly herald a more agile and mobile working & learning methods, global collaboration and a changing relationship with knowledge. It’s a fundamental shift in the ways we interact with data, with knowledge, with people.

SOCIAL LEARNING CANNOT BE A BOLT-ON STRATEGY

Learnnovators

It’s a strategic approach to shaping a business culture, highly dependent upon executive leadership and corporate strategy, including business process design, risk management, leadership development, financial controls and use of business analytics. Becoming a Social Business can help an organization deepen customer relationships, generate new ideas faster, identify expertise and enable a more effective workforce.”.

7 eLearning Experts Share Tips on How to Choose the Best Learning Management System

ProProfs

Identifying the ‘right’ learning management system (LMS) for your business can be quite a hassle. In an industry filled with so many eLearning vendors, it can be tricky to find the best deal. Nearly every solution provider you interact with will claim to have the perfect tool that can support all your eLearning needs. Consult trainers and end-users before you purchase: Find out from trainers and end users what features they would prefer.

MOOCS IN WORKPLACE LEARNING – PART 2: DESIGNING A MOOC

Learnnovators

The MOOC format provides scope for bringing together diverse learning forms – formal, informal and social, and different modalities – elearning modules, videos, podcasts, book excerpts, articles, and links to blogs, communities, etc. MOOCs may possibly herald a more agile and mobile working & learning methods, global collaboration and a changing relationship with knowledge. It’s a fundamental shift in the ways we interact with data, with knowledge, with people.

MOOCs in Workplace Learning – Part 4: Role in Corporate Universities

Learnnovators

This infographic of a Deloitte Survey spanning 90 countries look at the talent issues that can threaten organizational effectiveness. In the same survey HR and talent executives graded themselves a C-minus for overall performance, citing a large capability shortfall, with 77% of respondents ranking the need to re-skill HR function among the top quartile of their priorities. Rebuilding Management Skills and PM. The world has gotten complicated.

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Working Out Loud: Using the Tools We Already Have

Learnnovators

In effect, it can act as a set of notes of one’s day’s learning aggregated and filtered via hashtags and shared with the broader world. Small working out loud circles can use Twitter effectively through facilitated tweet chats as well. It might encompass the entire process one followed when managing client expectation or the approach one took to learn about sketch-noting and implement the learning. Here is a Pinterest board on using Pinterest effectively.

HOW SOCIAL LEARNING IS POWERING UP TODAY’S WORKPLACES

Learnnovators

Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Fortunately, most human behaviour is learned observationally through modelling; from observing others one forms an idea of how new behaviours are performed, and on later occasions this coded information serves as a guide for action.” – Albert Bandura (Originator of Social Learning Theory) “ The research isn’t heartening.

7 Characteristics Of A Digital Mindset

Learnnovators

Individuals and organizations operating from a scarcity mindset typified by hoarding of knowledge, grasping of power, and a perception of the world as a zero-sum game cannot function optimally in a digital world. On the other hand, people with a growth mindset are likely to take every opportunity to pull the resources they need to perform better. It requires people with different mental models and divergent worldviews to do so effectively.

Top 74 eLearning Posts from September 2010

eLearning Learning Posts

Best of eLearning Learning in September 2010. As always, great stuff found in the eLearning world in September. 10 Unusual Sources Of Inspiration for eLearning - The eLearning Coach , September 29, 2010 We all need inspiration at times. Free Quiz and Test Maker Tools Plus My Top 3 - eLearning 24-7 , September 14, 2010 While this market has always existed, it is clearly taking a whole new form in two areas: Strong emphasis to embed into a web site or blog.

eLearning Content Development: 6 Steps to Create a Learning Problem Statement

TalentLMS

eLearning content development is serious business! In fact, without authentic content, you are unlikely to have a worthwhile eLearning course. Before plunging into an eLearning course development process with your team, spend some time developing a formal problem statement. Often, successful eLearning organizations or companies with in-house eLearning departments face the looming challenge of “what should the next eLearning course be about?”

The how to guide on the principles of the #elearningmanifesto: 1 Do Not Assume that Learning is the Solution

Challenge to Learn

Here is my first post on how to implement the 22 principles of the serious elearning manifesto and how to convince your boss/client to do this. Of course I do not have the knowledge nor the experience to cover this completely by myself. Learning is not the goal, performance improvement is. Maybe performance support is, maybe coaching is, maybe a knowledge management system is, maybe social sharing is, maybe an apprenticeship program is, maybe … is learning not the answer.

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The Top Six Things Organizations Must Do to Enable Emergent Learning

Learnnovators

This is leading to a shift in the role of the L&D department – from managers and disseminators of formally designed programs to facilitators and enablers of collaboration and communities. It empowers learners to build their personal learning networks (PLN) and personal knowledge management (PKM) by leveraging technology to connect a distributed and diverse workforce. It is in communities that knowledge is exchanged and challenges solved.

The Changing Nature of Workplace Learning

Learnnovators

They require the sharing of tacit knowledge, which cannot easily be put into a manual. In addition, tacit knowledge flows best in trusted networks. This trust also promotes individual autonomy and can become a foundation for organizational learning, as knowledge is freely shared. Without trust, few people are willing to share their knowledge. Often times, a strong case study communicates much more and effectively than hours of meetings.

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Getting Started With Working Out Loud

Learnnovators

It is still restricted to a community of folks interested in Personal Learning Networks and Personal Knowledge Management , followers of blogs by Harold Jarche, Jane Hart, John Stepper and such. When you do that – when you work in a more open, connected way – you can build a purposeful network that makes you more effective and provides access to more opportunities. My posts are usually pretty detailed, researched, and long.

Workplace Learning in a World “Beyond Automation”

Learnnovators

In another related HBR article with an interesting title, We Should Want Robots to Take Some Jobs , the writer makes a valid point: “ In the task-centered economy humans have no value beyond the tasks they perform. The last point in the image is particularly important — in the past, workers were seen as part of the machine, replaceable cogs whose performance was measured by efficiency. The future will be driven by learning agility, effectiveness, and process innovation.

ILT, eLearning Tools, Visual Learners, KM, monitter, & T&D Magizines

Big Dog, Little Dog

Long Live Instructor-Led Learning - Saul Carliner in eLearn Magazine. Past performance suggests no change in the level of instructor-led training, at least, according to the most recent ASTD State of the Industry Report [1]. When Knowledge Management Hurts - Harvard Business School.

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General Considerations for Mobile Learning (mLearning)

Upside Learning

Simply put, mobile learning is the acquisition or modification of any knowledge and skill through using mobile technology, anywhere, anytime and results in the modification of behavior 2.

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Free learning & development webinars for July 2020

Limestone Learning

Do you feel you have enough knowledge and understanding to be able to have a brave conversation about race at your workplace? Join host Cara North, award-winning Senior Learning Experience Designer at The Ohio State University, and diversity equity and inclusion professional Ankit Shah, who will give you necessary knowledge and training to help you take that next proactive step to be able to have conversations about race at your workplace. Effectively leveraged a content repository.

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Micro-Learning as a Workplace Learning Strategy

Learnnovators

This free-flowing nature of work requires rapid exchange of information and sharing of knowledge in byte-sized chunks that are easy to assimilate. Working out loud is one of the means to make collaboration and work effective in today’s context. This instantaneous kind of information and knowledge exchange, peer support, and sharing of tacit knowledge happen in short bursts. The focus is on the bare minimum needed to get one’s work done effectively.