Effectiveness Engineering Social Bookmarking Social Software 
ID Reflections
JULY 20, 2011
Active lurkers also include those who will contact the original poster through a different channel, like telephone, email, or perhaps a face to face meeting – in effect continuing the conversation outside of the visible public side of the community, but not outside of the community itself. From Lurking builds commonality.Sometimes.
Janet Clarey
APRIL 2, 2009
Distance learning—Social software’s killer ap? Creating Social Presence in Online Environments, New Directions for Adult and Continuing Education (San Francisco: Jossey Bass, 2003), p. Neomillennial User Experience Design Strategies: Utilizing Social Networking Media to Support “Always On” Learning Styles.
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