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How to evaluate social and informal learning

Jay Cross

In brief, the Kirkpatrick levels are good for events, not processes. Increasingly, learning is migrating from events (think “workshop&# ) to processes (think “social learning&# ). We already know many ways to make networks more effective. Network analysis. Evaluating the workscape.

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LearnTrends: Backchannel

Jay Cross

Moderator (Clark Quinn): slow learning, not event learning. They are one central team but the bu funds the communicator for their group and that communicator is part of that bu's efforts - it's been really effective if you can make it happen. Moderator (Clark Quinn): ie what's the smallest thing we can do to get them effective.