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Personalization for Knowledge Workers

Xyleme

In this post I address use cases that apply to a high-skilled knowledge workforce. Personalization for the high-skill knowledge worker. To start, let’s look at the profile of a high skilled worker and view personalization through this lens.

LinkedIn Guide for Knowledge Workers

Tony Karrer

I do a lot of presentations where one of the topics is how to use LinkedIn more effectively as part of your knowledge work. And I consider knowing how to effectively use LinkedIn to be a core Work Literacy. In most cases, I will ask for a show of hands: How many of you have a LinkedIn Account? Generally 50-70%. How many of you actively use LinkedIn? Generally down to 10%. How many of you get really high value from LinkedIn? -

Portrait of the modern knowledge worker

Jay Cross

The concept of ‘knowledge worker’ which Peter Drucker coined in 1959, is perhaps not so clear (as shown again in a recent LinkedIn discussion - access potentially limited) and can be understood at … Jay Cross ‘s insight: Brilliant.

Figure it out

E-Learning Provocateur

In the knowledge economy we can never know everything. As a knowledge worker, you never clock off. ” And to a certain extent I agree, but I also appreciate the expert must adapt his or her expertise to the context of the client’s environment. Besides, I love driving the agenda from within – executing thought leadership, getting hands on, experimenting, starting small and scaling up – to effect positive change.

Workplace Learning: Developing Effective Teams

The E-Learning Curve

One of the key functions of the corporate learning environment must be to support the development of individual expertise to create effective team performance. Continue Reading → The post Workplace Learning: Developing Effective Teams appeared first on E-Learning Curve Blog.

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Workplace Learning: Developing Effective Teams

The E-Learning Curve

One of the key functions of the corporate learning environment must be to support the development of individual expertise to create effective team performance. Workplace Learning: Developing Effective Teams is a post from: E-Learning Curve Blog. Tags: e-learning corporate learning environment holistic learning knowledge worker learning curve organizational development organizational learning team development workplace learning

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Is There A Natural Bias In Corporate Learning?

mLevel

“Once again reminded that many in L&D only deal with “knowledge workers” and not food service, environmental services, grounds keeping, etc. As we have found ourselves helping more enterprises train their “frontline” workers, we are seeing this more and more.

I Believe in the Erosion of Hierarchies

Tom Spiglanin

In the last several articles , we focused on aspects of the changing workplace and also discussed behaviors that those of us in the learning and development (L&D) role can adopt to help improve our effectiveness.

Empires of the mind

Learning with e's

In a world where empires of the mind dictate which nations lead economically, socially, politically and culturally, failure to educate a population effectively is courting disaster. Technology Michio Kaku education knowledge learning school Winston Churchill Saudi Arabia Reform

I Believe in the Importance of a Personal Learning Network

Tom Spiglanin

Recognizing this learning and making good use of it requires effective personal knowledge management practices. Virtually every individual in my network has a variety of interests, talents, and areas of expertise.

Demystifying Working Out Loud

ID Reflections

I am a huge believer of the practice because I have experienced the effect first hand. Thus not only do we lose out on diverse inputs and knowledge, we also proverbially reinvent the wheel many times over and feed into systemic inefficiency.

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Technology-aided learning: Changing the game in Organizational Learning

G-Cube

The success of an organization has always depended on how skilled and knowledgeable is its workforce. As more workers become knowledge workers, the demand for frequent training is further accelerated with each technological shift.

Demystifying Working Out Loud

Learnnovators

I am a huge believer of the practice because I have experienced the effect first hand. The 9:00 am to 5:00 pm notion of work is all but vanishing, at least for the knowledge workers. The baby boomers are retiring taking their tacit knowledge and experience with them.

Lurking is Not a Static State

ID Reflections

Active lurkers also include those who will contact the original poster through a different channel, like telephone, email, or perhaps a face to face meeting – in effect continuing the conversation outside of the visible public side of the community, but not outside of the community itself.

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A Network of Experts: From Content Curation to Insight Curation

CLO Magazine

In the past, the notion that knowledge is power meant people were expected to learn and remember what they learned in order to act. In today’s world where knowledge generation is increasing and half-life is shortening at an alarming rate, access to knowledge is where the power truly lies.

Learned about Learning in 2009

Tony Karrer

Knowledge Work Skills / Work Literacy Having realized in 2007 that there's a very important Knowledge Worker Skill Gap , I felt the need in 2008 to find ways to help knowledge workers and organizations build skills like Leveraging Networks , Network Feedback , Finding Expertise , Using Social Media to Find Answers to Questions , Learning through Conversation and searching, scanning, etc. So, why not look to make this more explicit and effective?

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4 Things L&D Professionals Need to Know About Modern Learners

OpenSesame

Let’s take a closer look at each of these needs to better understand how learning programs must evolve in order to increase effectiveness. . It’s estimated that workers spend only 1% of the average work week (37 minutes) on their employers’ training. Similarly, a recent survey found that knowledge workers spend 41% of their time on activities that offer little personal satisfaction.

Develop Work Skills

Tony Karrer

There are also several studies of knowledge worker practices that suggest that a lot of what is effective is quite personal. It's always interesting to hear the perspective of someone with a background in Knowledge Management discussing these things. How can the organization capture the knowledge, learning, etc.? Social bookmarking, searching browsing trails, capture of communications as clues to expertise.

Web 2.0 Corporate Access

Clark Quinn

One of the comments I received on Network Effects - YouTube - Video Blogs and More that had a video hosted on YouTube was: We see and hear more and more about corporate content published on YouTube. It's such an amazing resource to find expertise and get answers. Corporations have not woke up to the need for knowledge workers to reach out for expertise. I’ve been working with Steve Wexler and the eLearningGuild on the eLearning 2.0 survey.

Top 10 eLearning Predictions for 2010

Tony Karrer

It puts forward lots of suggestions for how knowledge workers can leverage technology to make themselves more effective. She learned how to be an effective participant and this helped propel her to become a designer.

Interactive Writer for Teen Audience

Tony Karrer

In the past, I’ve always been successful finding good interactive writers because I can use techniques as described in LinkedIn for Finding Expertise and the rest of my LinkedIn Guide for Knowledge Workers. In this case, that has not been effective. Most of my experience has been in adult learning and performance. Recently I’ve been working with a startup that provides content and tools to teens and is sold through high schools.

2009 Predictions How Did I Do?

Tony Karrer

Corollary: transition to virtual means greater demand for help on effective virtual classroom training and for people who are good at creation effective remote experiences. We may also see use of Flash Quiz Tools , polls, survey tools or something like Harbinger Knowledge's Team Pod.

12 eLearning Predictions for 2009

Tony Karrer

Corrollary: transition to virtual means greater demand for help on effective virtual classroom training and for people who are good at creation effective remote experiences. #6 We may also see use of Flash Quiz Tools , polls, survey tools or something like Harbinger Knowledge's Team Pod. Last year I laid out in January my Ten Predictions for eLearning 2008.

Work Skills Keeping Up?

Tony Karrer

In New Work and New Work Skills , I discuss the fact that most of us have not participated in formal learning since college on foundational knowledge work skills - especially metacognitive skills. When were you taught: how to take take notes on a laptop during a meeting, how to filter a flood of new content, how to reach out via networks to find expertise, how to leverage the wisdom of crowds? Tilde Effect What epitomizes the situation for me is the Google ~ operator.

Jay Cross – Crystal Balling with Learnnovators

Learnnovators

Were I to lose that knowledge in some terrible accident, I would literally have nothing to say. I first heard the term ‘informal learning’ from the late Peter Henschel, the then director of the Institute for Research on Learning (IRL), who told me: “People are learning all the time, in varied settings and often most effectively in the context of work itself. The workhorse of the knowledge economy has been, and continues to be, informal learning.”. This is a knowledge economy.

2008 2009

Tony Karrer

Corporate Access (6) LinkedIn for Finding Expertise (6) Social Learning (6) Long Tail Learning - Size and Shape (6) As a side note, I used this as an opportunity to update my Blog Guide. Tools to Make Reading & Research More Effective.

Why Corporate Training is Broken And How to Fix It

Jay Cross

Workers are disgruntled 10. Service industries challenge workers to acquire tacit knowledge — the kind of know-how one learns on the job, not in the classroom. Person-to-person instruction is no longer cost-effective. Workers are disgruntled.

Success Formula for Discussion Forums in Financial Services

Tony Karrer

I received a question this week related to Discussion Forums for Knowledge Sharing at Capital City Bank : I successfully launched a discussion forum for a small group of lending assistants within my bank. In terms of finding people with experience on this, my first suggestion was using LinkedIn and particularly looking through LinkedIn Guide for Knowledge Workers , LinkedIn for Finding Expertise , and Searching for Expertise - LinkedIn Answers.

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Working Smarter eFieldbook $12

Jay Cross

Knowledge work and learning to work smarter are becoming indistinguishable. It needn’t be this way, particularly since knowledge work and learning are nearly indistinguishable. Industrial age workers created value in factories. Knowledge workers create value in workscapes.

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The Big Question: Leading the charge

Clive on Learning

Well I don't know about must , but they certainly should, if they want to remain credible as sources of expertise on organisational learning. concept must be appropriate to the organisation, and this is open to question when you're looking beyond knowledge workers.

New Work and New Work Skills

Clark Quinn

A big part of education is learning how to do research and really that's where you learn the foundations of knowledge work. Most people I know have not participated in formal learning since college on foundational knowledge work skills. How to effectively filter? How to reach out and find expertise ? Of course, if you are reading this post (and it's still roughly Oct/Nov 2008), then likely you are a bit ahead of the average knowledge worker.

Networks and Communities

Tony Karrer

Mercenary Rationale for Network Work & Learning As I discussed in Evaluating Performance of Concept Workers , evaluating the performance of a concept worker is difficult because there's no right answer and most often the evaluator knows less about the subject than the worker. Thus, the bottom line in evaluating a concept workers performance is by looking at: Was a reasonable process used? How would this compare to results from other concept workers?

Computational Thinking, Computational Science and High Performance Computing in K-12 Education: White Paper on 21st Century Education

eLearning Evangelist

Whether the domain is English language arts, mathematics, sciences, social studies, history, art, or music, 21st-century competencies and such expertise as critical thinking, complex problem solving, collaboration, and multimedia communication should be woven into all content areas.” by Raymond Rose , Rose & Smith Associates, Inc.

Informal Learning – the other 80%

Jay Cross

Workers who know more get more accomplished. People learn to build the right network of associates and the right level of expertise through informal, sometimes even accidental, learning that flies beneath the corporate radar. Informal learning is effective because it is personal.

Social Grid Follow-up

Tony Karrer

The crux of the talk was: Why being able to tap into the social grid is important for concept workers. Leveraging Networks is Key Skill and the most important Knowledge Worker Skill Gap. Q : How is Twittering more effective than Facebook status updates They are very similar.

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