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Subject Matter Experts: The Key to Knowledge Transfer

gomo learning

And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. Let’s look at how you can identify internal SMEs and capitalize on their expertise to create and share knowledge across multiple channels. What Are Subject Matter Experts?

Expert 56
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Subject Matter Experts: The Key to Knowledge Transfer

Instilled

And whether it’s helping customers and clients or sharing their insider knowledge with peers, SMEs play a vital role in your organization. In this post, see how you can identify internal SMEs and capitalize on their expertise to create and share knowledge across multiple channels. What Are Subject Matter Experts?

Expert 40
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Identifying Employee Strengths with your LMS

Ed App

Every employee has their own strengths and areas of expertise. After a decade-long of studying thousands of work teams, Gallup discovered that leveraging the strengths and skills of a team offers higher potential and growth opportunities compared to fixing what they lack or forcing them to master new skills.

LMS 52
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Social Software Adoption

Tony Karrer

Once a work team agrees that will be how they collaborate on a given piece of content, it becomes very inefficient for an individual within the team to not adopt the same technology. There is a network effect with the adoption of discussion groups. You may not really use it as a means of finding expertise yourself.

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Do You Know How to Create an Actionable Learning Strategy?

CLO Magazine

Failure to relate effectively with stakeholders: Learning leaders communicate using learning-centric terminology such as learning objectives, instructional modalities and course completions, instead of business terms. Learning resources include: Skilled trainers: Each trainer may have specialized competencies or areas of expertise.

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Top Customer Service Skills Every Employee Should Have

Infopro Learning

By providing customized customer service training programs, you can empower your team to navigate the intricacies of customer interactions with confidence and finesse. Effective training will enable them to cultivate essential skills that will set your company apart, ensuring customer satisfaction at every touchpoint.

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Remote working? Why an authoring tool to create e-learning courses is the best choice for your company

isEazy

According to the latest ‘Future Workforce Report’, 73% of work teams will have remote workers in their ranks by 2028. Although online training is now a reality, it’s not always easy for companies to develop e-learning content and share it effectively among their audience, let alone achieve a high rate of completion.