The Rise of Social Everything

Marcia Conner

To use the online community, employees completed a profile of their interests and expertise. When someone posted a question to an online bulletin board, the system’s predictive modeling software automatically sent it to the 15 people whose expertise was most relevant to the question. They effectively created a massive knowledge base that employees willingly populated with their own information.

The Rise of Social Everything

Marcia Conner

To use SabreTown, employees complete a profile of their interests and expertise. When someone posts a question to an online bulletin board, the system’s predictive modeling software automatically sends it to the 15 people whose expertise is most relevant to the question. He says, “A big benefit for us is that SabreTown is effectively creating a massive knowledge base that employees willingly populate with their own information.”

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The Rise of Social Everything

Marcia Conner

To use the online community, employees completed a profile of their interests and expertise. When someone posted a question to an online bulletin board, the system’s predictive modeling software automatically sent it to the 15 people whose expertise was most relevant to the question. They effectively created a massive knowledge base that employees willingly populated with their own information.

Miro 40

The Rise of Social Everything

Marcia Conner

To use the online community, employees completed a profile of their interests and expertise. When someone posted a question to an online bulletin board, the system’s predictive modeling software automatically sent it to the 15 people whose expertise was most relevant to the question. They effectively created a massive knowledge base that employees willingly populated with their own information.

Miro 40

The Rise of Social Everything

Marcia Conner

To use the online community, employees completed a profile of their interests and expertise. When someone posted a question to an online bulletin board, the system’s predictive modeling software automatically sent it to the 15 people whose expertise was most relevant to the question. They effectively created a massive knowledge base that employees willingly populated with their own information.

Miro 40