Analyzing the ROI of Social Media in Training | Social Learning Blog
Dashe & Thomson
MAY 2, 2011
Unfortunately, that study was written in 1996, and is getting a little dated (ok, very dated), which is why a recent post by Nancy Kaplan proved so timely. While Cisco’s success may be partly attributable to the ability of social media to effectively eliminate distance, you don’t need to be a multi-national to reap the benefits.
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