Why Corporate Training is Broken And How to Fix It

Jay Cross

Person-to-person instruction is no longer cost-effective. Remember Digital Think, SmartForce, Pensare, NETg, KnowledgeNet, UNext, Docent, One Touch, Centra, InterWise, and their brethren? Studies) Most corporate training is an example of the “Streetlight Effect.”. Besides, learning on the job is more effective than learning outside of the job. Why Corporate Training is Broken And How to Fix It. Executive Summary 3. Where Corporate Learning Came From 3.