How to Develop a Training Program for Retail Employees
JULY 14, 2020
As a learning and development professional, how can you help your retail employees give unparalleled customer service? Employers provide training courses so that employees may be readily equipped with the tools they need, to develop new skill-sets, or even to learn the ins and outs of a new process. Set clear learning objectives and Key Performance Indicators (KPIs) based on what your employees need to be successful. Evaluate Results and Program Effectiveness.