Usability and Learnability
Clark Quinn
JANUARY 16, 2009
To start at the beginning, when Jeff Hawkins designed the first Palm, he cut a block of wood to the size he wanted as a form factor, and then took it with him wherever he went, asking himself “what would I do with this if I could have it make me more effective. The latter got codified into the Zen of Palm. So what’s the Pr?
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